Every list says which app is best. Few say what to check before you choose.
A CRM with auto dialer should ring through your list and update each lead the moment a call ends. We pick RMDialer: dialer, CRM and WhatsApp automation in one app at one price.
Basic calling free, no sign-in · Full app free for 3 days, no card
Your own SIM, no virtual number · Android and iPhone apps + Web CRM in one plan · No card for the trial
Short answer
A CRM with an auto dialer combines the record system and the dialing engine, so lists dial themselves and every call updates its lead. The right pick depends on architecture first. A SIM-based mobile tool calls from your own number at normal rates, which in India means better answer rates and no telephony contract; a cloud platform adds IVR and guaranteed recording but bills per minute and calls from virtual numbers that caller-ID apps increasingly flag. For a typical Indian SMB team the SIM-based kind is the practical answer, and the differences that matter are what happens after the dial: two-tap outcome capture, reminders that ring, WhatsApp automation, and the per-user price with everything counted. RMDialer CRM with auto dialer is the one-app version: the dialer is the phone app itself, so sessions, the after-call sheet, ringing reminders and auto WhatsApp live where the calls happen, at about ₹159 per user a month on the yearly plan, with a 3-day trial and no card.
Key takeaways
Real businesses, real numbers: how owners and sales teams across India and 12+ countries use RMDialer every day.
“Best CRM dialer we have used for a small team. Call comes in, the lead card is already on screen with the last remark, and the status change is two taps. Only complaint: the web CRM export could use more filters. Otherwise our 6 person sales team lives in it.”
“Telecaller app for Android that my staff actually use. Enquiry list is assigned to each telecaller, the auto dialer calls it from their own SIM, and test ride bookings come to me live. Punjabi interface for the girls at the desk. Price is honest, everything included, no per-user surprises.”
“We needed an auto dialer app that works on our own MTN and Airtel lines, not a call centre subscription in dollars. RMDialer runs on the phones my agents already have, dials the enquiry list, and the WhatsApp follow-up goes out after every call. Calls still go out on the SIM when data drops, and the notes sync once we are back on the network.”
“Earlier I was dialling 80 to 100 portal leads a day by hand from Excel. With RMDialer auto dialer app I import the sheet, press start and it calls one by one from my own Jio SIM. Between calls I mark Interested or Site visit in two taps and the follow-up rings me on time. Closed 3 flats last month from leads I would have forgotten.”
“We tried two telecalling CRM software before this and my counsellors stopped filling them within a week. RMDialer is the phone app itself, so every admission enquiry gets logged whether they like it or not. The auto WhatsApp after call sends the fee structure by itself. I see all 4 counsellors' calls on the web CRM every evening.”
“Bulk calling app was the search that brought me here. 300 dealer numbers pasted from Excel, SIM 2 selected, 6 second gap, and my two boys finished the list in a day and a half. The ones who did not pick up, we ran again in the evening. Earlier same list used to take a week with a notebook.”
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Best for: SMB teams and solo callers who want the dialer, CRM and WhatsApp automation as one app at one low price
RMDialer is the CRM with auto dialer for an SMB team or a solo caller who wants one app. It replaces the phone dialer itself, so auto-dial sessions, the after-call sheet, reminders that ring and auto WhatsApp all live where the calls happen. Lists come in from Excel, a Google Sheet, an API or assigned leads and dial from the SIM already in the phone, with a per-caller gap. Every record backs up to the team account and the manager reads it on the Web CRM. It runs in 40 languages, and the full app is free for 3 days with no card.
Prices are per user, exclusive of taxes.
One dialling session, step by step, from choosing the list to the last saved outcome.
| Step | What happens |
|---|---|
| Pick a list | Leads by status, due follow-ups, call-log numbers or an imported Excel sheet |
| Start the session | The app calls one number at a time from the SIM in the phone |
| Talk | The lead’s record is on screen during the call |
| Save the outcome | The after-call sheet takes status, remark and follow-up before the next call |
| Next number | The dialer waits the gap you set in seconds, and you can skip a number without ending the session |
| Pause or stop | From any screen; the session resumes where it left off |
Headcount changes the arithmetic because the pricing models differ. RMDialer bills per caller at about ₹159 a month on the yearly plan, so 5 callers come to ₹795 a month and 20 callers to ₹3180, with the dialer, the CRM and WhatsApp in that figure. A tool sold in flat tiers by team size gets cheaper per head only when the tier is full, so a 12-person team paying for a 20-seat tier is paying for eight empty chairs.
General desktop CRMs sit outside this arithmetic because the seat price does not include calling at all. Add the telephony bill, and the per-minute charges on top of it, before holding them against a SIM-based tool where the calls ride on the phone plan you already pay for.
Take 200 real leads, not the demo data. On day one, import them from your sheet and time how long it takes to go from file to first dial. Across the next three days, note the connect rate: a SIM-based dialer and a virtual-number dialer on the same list rarely connect at the same rate in India, and that gap is worth more than any feature.
Then check the three things that decide whether the tool survives month two: how many taps it takes to log an outcome, whether a callback reminder actually rings on the handset, and whether the manager can see calls and results per caller without asking anyone. On the last day, export the leads back out as a file. If any of these fail during a free trial, they will not improve after you pay.
Every tool on this list asks you to judge it from a website. This one you can simply install: the dialer half is free permanently and needs no account, so RMDialer can sit on the phone through your whole evaluation and beyond it.
Free WhatsApp sends every day with a free account: 15 a day for your first 15 days, then 3 a day. The dialer itself needs no login at all.
$29 per user per year, or $12 per user for 3 months, outside India
Try it free for 3 days: unlimited use, no credit card required. Prices are per user, exclusive of taxes.
An auto dialer only makes the calls: it works through a list so nobody types numbers. A CRM with auto dialer also keeps the record: each call ends by updating the lead’s status, remark and next follow-up, so the list you dial tomorrow is smarter than the one you dialed today. A dialer without the CRM leaves you with a day of calls and no memory of them.
For SMB teams and solo callers, RMDialer: the dialer, the lead CRM, ringing reminders and WhatsApp automation are one app at about ₹159 per user a month on the yearly plan. If your floor needs IVR queues, predictive dialling and live listen-in, a cloud contact-centre platform is the right kind of product and bills per minute for it; RMDialer is a SIM dialer for teams that call from phones.
Yes. SIM-based tools dial through the SIM already in the phone: the customer sees your normal number, calls cost your operator’s rate, and no virtual numbers or telecom paperwork are involved. Cloud telephony adds IVR, queues and guaranteed recording, at per-minute prices, and its virtual numbers get answered less in India.
SIM-based tools run from capped free tiers to a few hundred rupees per user a month; RMDialer is about ₹159 per user a month on the yearly plan with everything included. Cloud dialer platforms typically cost more once per-minute charges are added. Judge on the yearly total for your real team size, with WhatsApp included, not the headline price.
Usually not one that dials from a phone SIM. A desktop CRM places calls through a telephony integration or its own cloud phone add-on, billed separately from the CRM seat, so calls go out from virtual numbers and the telephony arrives as a second bill. A team calling from Android phones on its own SIMs avoids both with a CRM whose dialer is the phone app itself, which is what RMDialer is.
A calling-first one. General-purpose CRMs are built around the desktop record and leave dialling to an add-on, so a team whose daily work is calling ends up typing after every call. A CRM whose dialer is the phone app captures the call as it happens, and that is the shape to test first. RMDialer is that shape: the auto dialer, lead records, reminders and WhatsApp in one Android app, with the case for it written above.
Split it by how agents place calls. A centre that needs IVR, inbound queues and predictive dialling over PRI or SIP lines should look at a cloud contact-centre platform. A centre whose agents call from mobile phones on their own SIMs, whether that is 2 seats or several thousand, gets normal-number answer rates and no per-minute bill from a SIM-based CRM auto dialer; RMDialer gives each agent a queue and runs the whole floor on one plan.
No. A virtual number is only needed when calls must be routed through a cloud platform, for example for an inbound IVR. An outbound sales team can run entirely on business SIMs in the reps' phones, with the app logging every call and the owner reading the reports. Customers also answer known mobile numbers more readily than unfamiliar virtual ones.
It depends on whether calling is included. Mobile telecalling CRMs that call from your own SIM publish about ₹159 to ₹176 per user per month on yearly plans (their own sites, checked 22 Oct 2026), with the dialer included; desktop CRMs charge for the record-keeping and leave calling to a separate, separately billed tool. RMDialer is ₹159 per user per month on the yearly plan, plus taxes, every feature included, with a 3-day free trial and no card needed.
A telecalling CRM is customer software built around phone calls: the lead list, the dialer, the call outcome and the follow-up live in one place. The mobile kind, such as RMDialer, replaces the Android phone app on each rep's handset so every call automatically becomes a record with a status, a remark and the next follow-up, and the manager sees the whole team on a web dashboard.
Telecalling software is built to make and track calls (dialing lists, call logs, per-caller reports). A CRM is built to hold customer records and pipeline stages. Most Indian sales teams need both at once, which is why a telecalling CRM combines them: the call itself creates and updates the customer record, so nobody types into a separate system after the call.
A CRM dialer is a single app where the dialer and the customer record are the same thing: the call screen shows the lead, and ending the call updates it. It differs from a CRM with "dialer integration", which is two products joined by a sync. RMDialer is a CRM dialer for Android that runs on the user's own SIM.
The dialer is free forever. Install it, make it your phone app and you keep the keypad, contacts, call log, caller ID, spam screening and your call analytics with no account, no payment and no expiry date. Free WhatsApp sends are included every day once you make a free account. What you pay for is the memory around the call: the lead status, the remark and the follow-up reminder saved against every number, plus list auto dialing, team reports, backup and WhatsApp automation.
Both. The free plan has no end date and covers the dialer itself, so a business owner can run every call of the day through RMDialer for years without paying. The 3-day trial is separate: it opens the paid side as well, so you can test lead statuses, follow-up reminders, the auto dialer and WhatsApp automation on real customers before deciding. When a trial or a plan ends, nothing is deleted and the free dialer carries on.
Your phone app, with the numbers you call already organised: the call log with filters, missed calls in their own list to return, contacts, caller ID and spam screening, and call analytics that count your day by outcome and by person. Sending WhatsApp from any call is free every day too, with a free account: 15 sends a day for the first 15 days, then 3 a day. Saving a status, a remark or a follow-up against a call is the paid part.
The detail behind this pick: how the options really differ, what they cost, and where the rules bite.
Lead automation
Leads from 15+ platforms → auto-assigned round robin → auto dialed → updated. On its own.
Facebook, JustDial, IndiaMART, portals, sheets, Excel: every lead gets an owner and a place on a calling list, then reports its own outcome.
Business karte ho? Business Dialer chahiye.
Set it as your phone app in one tap. Everything works like before, and then it starts working FOR you.
₹159/user/month on yearly in India, $29/user/year elsewhere · every feature included · Prices are per user, exclusive of taxes.
Free forever: the business dialer never expires, and needs no account
Call recording supported · our team sets it up with you during training
On iPhone and Android. The iPhone app has every feature except the native call log.
