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Industries

Telecalling CRM and auto dialer for your industry

RMDialer is one telecalling CRM and auto dialer app, but every business calls differently. Pick your industry and see how the pieces fit, with lead statuses and WhatsApp templates ready to copy.

Short answer

How do different industries use a telecalling CRM and auto dialer?

Different industries use the same telecalling CRM and auto dialer with their own lead statuses, scripts and reminders: a brokerage chases site visits, an insurance agent chases renewals, a clinic fills appointments. Each industry page below shows RMDialer set up for that trade, with statuses and WhatsApp templates ready to copy.

CRM lead statuses by industry in RMDialer

The starting pipeline for each trade. Every status can be renamed, reordered or added to.

Telecalling CRM by industry: the lead statuses RMDialer sets up for each trade
IndustryStarting lead statuses
Real Estate Agents & BuildersNew Enquiry, Called, Site Visit Fixed, Visited, Negotiating, Token Received, Booked, Postponed, Lost
Insurance Agents & AgenciesNew Lead, Contacted, Proposal Sent, Medical/Docs, Policy Issued, Renewal Due, Renewed, Lapsed, Claim Running
Coaching Institutes & AcademiesEnquiry, Counselled, Demo Booked, Demo Attended, Parent Discussion, Admitted, Fee Pending, Fee Complete, Lost
Travel Agents & Tour OperatorsEnquiry, Quoted, Negotiating, Advance Received, Docs/Visa, Confirmed, Travelling, Returned, Lost
Clinics, Dental & Diagnostic CentresNew Enquiry, Appointment Booked, Visited, Treatment Ongoing, Review Due, Recalled, Inactive
Loan Agents, DSAs & FinanceNew Lead, Interested, Docs Pending, Docs Complete, Logged In, Query/Verification, Sanctioned, Disbursed, Rejected, Not Eligible
Automobile Dealers & Two-Wheeler ShowroomsEnquiry, Showroom Visit, Test Drive, Negotiating, Booked, Finance/RTO, Delivered, Service Due, Lost to Competitor
Jewellery ShowroomsEnquiry, Visited, Design Shortlisted, Occasion Noted, Scheme Running, Purchased, Repeat Customer, Dormant
Solar & Renewable Energy CompaniesEnquiry, Survey Fixed, Surveyed, Quoted, Subsidy/Finance, Negotiating, Order, Installed, AMC Active, AMC Due, Lost
Recruitment & Staffing AgenciesSourced, Screened, Shortlisted, Interview Scheduled, Interviewed, Selected, Offered, Joining Follow-up, Joined, Dropped
Gyms & Fitness StudiosEnquiry, Trial Booked, Trial Done, Member, Renewal Due, Renewed, Absent 2+ Weeks, Ex-Member, Won Back
Matrimony Bureaus & Marriage ConsultantsNew Registration, Preferences Recorded, Profiles Shared, Feedback Pending, Meeting Arranged, Talks Progressing, Match Fixed, Renewal Due, Inactive
Immigration & Visa ConsultantsEnquiry, Counselled, Test Prep/Score Awaited, Docs Pending, File Prepared, Applied, Interview/Biometrics, Visa Granted, Refused/Reapply, Flown
Interior Designers & Modular Kitchen StudiosEnquiry, Site Visit, Requirement Brief, Design Presented, Quotation Rounds, Signed, Execution, Stage Payment Due, Handover, Referral Source
Packers & MoversEnquiry, Survey/Details Taken, Quoted, Follow-up, Negotiating, Booked, Moving Day Set, Completed, Lost
Stock Advisory & Investment ServicesLead (Consented), Contacted, Trial Active, Trial Follow-up, Subscribed, Renewal Due, Renewed, Lapsed, Do Not Call
Schools & PreschoolsEnquiry, Tour Booked, Tour Done, Principal Meeting, Decision Pending, Admitted, Fee Instalment Due, Waitlist, Lost
Event Planners & Wedding OrganisersEnquiry, Requirement Call, Proposal Sent, Revisions, Advance Received, Planning, Milestone Payment Due, Event Week, Delivered, Lost
Furniture & Appliance ShowroomsWalk-in, Interested, Family Visit Expected, Negotiating, Booked, Delivery Scheduled, Delivered, EMI Running, Repeat Prospect, Lost
Digital Marketing AgenciesProspect, Discovery Call, Proposal Sent, Negotiating, Won: Onboarding, Active Account, Renewal Window, Renewed, Churned, Lost Pitch
IT Services & Software CompaniesLead, Qualified, Demo Booked, Demo Done, Trial Active, Proposal Sent, Negotiating, Closed Won, Renewal Window, Churn Risk, Closed Lost
Courier, Cargo & LogisticsRate Enquiry, Quoted, Follow-up, First Shipment, Active Account, Volume Dropping, Payment Due, Payment Overdue, Dormant, Lost
Salons & SpasNew Client, Appointment Booked, Visited, Rebooking Due, Package Active, Package Expiring, Regular, Lapsed 4+ Weeks, Won Back
Hotels, Resorts & BanquetsEnquiry, Quoted, Site Visit, Date Hold, Menu/Details, Advance Received, Confirmed, Function Done, Repeat Prospect, Lost
Astrologers & Personal ConsultantsNew Enquiry, Consultation Booked, Consulted, Follow-up Scheduled, Remedy/Action Period, Review Due, Regular Client, Package Active, Dormant
CAs, Tax & Compliance ConsultantsActive Client, Data Requested, Data Partial, Data Complete, Filed, Fee Pending, Fee Paid, Notice/Query Running, Dormant
NGOs & Fundraising TeamsProspect, First Ask, Donor, Pledge Running, Instalment Due, Renewal Window, Renewed, Lapsed, Major Donor, Do Not Contact
Collections & Recovery TeamsOverdue: New, Contacted, Promise to Pay, Part Payment, Paid, Broken Promise, Dispute Raised, Escalated, Do Not Call (Legal)
D2C Brands & Online SellersNew Order (COD), Confirmation Pending, Confirmed, Cancelled Pre-Ship, NDR: Rescue, Delivered, Reorder Window, Repeat Customer, Abandoned Checkout, Do Not Call
Small BPOs & Domestic Call CentresFresh List, Dialed, Connected, Verified/Qualified, Appointment Set, Callback, Not Reachable, DNC, Submitted to Client
Microfinance & Daily-Collection BusinessesActive: Regular, Reminder Sent, EMI Due Today, Paid, Missed: Day 1, Promise to Pay, Overdue Ladder, Field Visit Due, Restructured, Closed
Pharma Distributors & MR TeamsActive Counter, Order Call Due, Ordered, Skipped This Cycle, Scheme Offered, Outstanding Due, Payment Promised, Return/Claim Open, Dormant Counter, New Counter
Agri-Input Dealers & Equipment SellersActive Farmer, Pre-Season Booking, Booked, Supplied, Advisory Sent, Khata Open, Harvest Settlement Due, Settled, Equipment Enquiry, Dormant
Security & Facility Management AgenciesCandidate: Sourced, Verified, Bench: Ready, Deployed, Joining Follow-up, Dropped, Client Site: Active, Service Call Due, Renewal Window, Invoice Due, Escalation Open

Real Estate Agents & Builders

A buyer calls back after ten days and you ask "which property was it?" That sale just cooled.

See the workflow →

Insurance Agents & Agencies

A client renewed with "the fellow who called". You served them for years; he made one phone call on time.

See the workflow →

Coaching Institutes & Academies

Twelve enquiries in the register on Tuesday. Four got called. The other eight joined somewhere by Sunday.

See the workflow →

Travel Agents & Tour Operators

The family that asked about Kerala booked with someone else by Sunday. Your three packages were still "being sent".

See the workflow →

Clinics, Dental & Diagnostic Centres

Three enquiry calls missed during the OPD rush. Three first visits walked into the clinic next door.

See the workflow →

Loan Agents, DSAs & Finance

The applicant sent half the documents, then went quiet. So did your file, and your payout.

See the workflow →

Automobile Dealers & Two-Wheeler Showrooms

He took a test drive Saturday, "will discuss with family". Nobody called Wednesday. He bought the other brand Friday.

See the workflow →

Jewellery Showrooms

She asked about a bridal set in March for a November wedding. Nobody called in September. The wedding shopped elsewhere.

See the workflow →

Solar & Renewable Energy Companies

The prospect had the quote, the subsidy answers, the site survey. Then three silent weeks, and a competitor’s panels on his roof.

See the workflow →

Recruitment & Staffing Agencies

Fifteen candidates lined up for Saturday’s drive. Six showed. The client noticed.

See the workflow →

Gyms & Fitness Studios

His membership expired on the 4th. Nobody called till the 20th. His new gym called him on the 1st.

See the workflow →

Matrimony Bureaus & Marriage Consultants

The family said "show us more profiles like the second one". Which one was the second one? That membership just went quiet.

See the workflow →

Immigration & Visa Consultants

The student asked about Canada in January, went quiet, and flew via another consultant in September. Nobody called in March.

See the workflow →

Interior Designers & Modular Kitchen Studios

The 3BHK client loved the presentation, asked for "some days to think", and signed with another studio eleven days later.

See the workflow →

Packers & Movers

She asked for a Delhi-Pune quote from four companies. You quoted best, called back never, and lost to the one who called twice.

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Stock Advisory & Investment Services

The client’s subscription lapsed quietly, the renewal call came three weeks late, and the competitor’s "free trial" got him first.

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Schools & Preschools

Admission season: forty enquiries in the register, a dozen campus visits, and nobody can say which parents went quiet at which step.

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Event Planners & Wedding Organisers

The December-wedding family loved your proposal in June. In August you learned they booked someone who "kept in touch".

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Furniture & Appliance Showrooms

"Very nice, we will come back with my wife on Sunday." Sunday came. They went to the other showroom, whose salesman had called Saturday.

See the workflow →

Digital Marketing Agencies

You sell clients on follow-up discipline. Your own pitch from last Tuesday has not been followed up.

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IT Services & Software Companies

Twelve demos booked last month. Five happened. Two got a follow-up call. One closed, and everyone called it a conversion problem.

See the workflow →

Courier, Cargo & Logistics

The garment exporter asked for rates on Monday, got them "by evening" on Wednesday, and shipped Thursday with your competitor.

See the workflow →

Salons & Spas

Her highlights need redoing every ten weeks. Week eleven passed. Week twelve, another salon’s chair.

See the workflow →

Hotels, Resorts & Banquets

The wedding party toured the banquet hall, asked you to "hold the 14th", and confirmed elsewhere. Your hold expired in silence.

See the workflow →

Astrologers & Personal Consultants

The client you guided through last year’s big decision could not reach you twice, and found another consultant on the third try.

See the workflow →

CAs, Tax & Compliance Consultants

Eleven clients had not sent GST data by the 8th. Your article remembered seven of them. The other four became the 11th-hour panic.

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NGOs & Fundraising Teams

Last year’s ₹10,000 donor was never called this year. Not refused: never asked.

See the workflow →

Collections & Recovery Teams

He promised to pay by the 10th on a call nobody recorded. On the 15th, nobody remembered to call. On the 20th, the file went legal over ₹8,000.

See the workflow →

D2C Brands & Online Sellers

Your COD return rate is eating the margin, and every RTO was a customer nobody called before shipping.

See the workflow →

Small BPOs & Domestic Call Centres

The client pays per verified lead. Your dialer stack costs per seat plus per minute. Some months, the software out-earns the process.

See the workflow →

Microfinance & Daily-Collection Businesses

Four hundred borrowers, weekly instalments, three field agents. The register knows who paid. Nobody knows who was reminded.

See the workflow →

Pharma Distributors & MR Teams

The chemist ordered from whoever called at 11am. Your beat call was scheduled for "whenever the register surfaced": which was Thursday.

See the workflow →

Agri-Input Dealers & Equipment Sellers

Sowing week arrived. Your best 200 farmers heard from the new dealer first: because his calls went out when the rains did.

See the workflow →

Security & Facility Management Agencies

The client called about an absent guard. The replacement pipeline was a diary of numbers nobody had called since March.

See the workflow →

Find your business type

100+ business types, each mapped to the workflow that fits it. Same dialer, same CRM, same auto dialer and WhatsApp automation: the difference is the pipeline, and yours is one tap away.

Property dealers Builders & developers Plot & land sellers Flat resale agents Commercial leasing Rental & PG operators Architects & contractors Modular kitchen studios Furniture manufacturers LIC & life insurance agents Health insurance advisors General insurance agencies Mutual fund distributors Financial planners Home loan DSAs Personal loan agents Credit card sellers Gold loan companies Nidhi & cooperative societies Chit funds Recovery agencies NBFC collection teams IAS & govt-exam coaching NEET / JEE academies Spoken English institutes Computer training centres Tuition & tutoring centres Skill development centres Music & dance classes Sports academies Preschools & playschools Daycare centres Study-abroad consultants IELTS / PTE centres Dental clinics Physiotherapy centres Diagnostic & pathology labs Eye clinics & opticians Ayurveda & homeopathy Veterinary clinics Yoga studios Swimming & sports clubs Spas & wellness centres Makeup artists & bridal studios Two-wheeler showrooms Used car dealers Tractor & implement dealers Spare parts & tyre shops Vehicle service centres Taxi & cab operators Truck & fleet owners Car rental companies Driving schools Tour operators Pilgrimage & group tours Visa consultants Resorts & homestays Banquet halls Guest houses Caterers Wedding photographers Decorators & DJs Appliance & electronics stores Mobile phone shops Mattress & sanitaryware stores Tiles, paint & hardware dealers Cement & steel dealers Electricals wholesale FMCG & stationery distributors Garment & textile wholesalers Surgical & medical distributors Watch & gift showrooms Gold scheme operators Seed & fertilizer dealers Pesticide dealers Dairy & poultry feed suppliers Drip & farm equipment sellers Water purifier / RO sales Inverter & battery dealers Solar EPC companies GST & tax consultants Company secretaries Accounting & audit firms Staffing & placement agencies Overseas manpower agencies HR consultants Housekeeping & facility firms Manpower suppliers Detective & verification agencies Vastu & numerology consultants Marriage bureaus Web design & SEO agencies Ad agencies & printers Software & SaaS companies Computer sales & AMC Telemarketing & lead-gen agencies Verification process teams Cargo & freight forwarders Local transporters Ecommerce & Shopify sellers Marketplace (Meesho/Amazon) sellers Boutiques & Instagram stores Organic & food brands Trusts & foundations Alumni & member associations

Still don't see your business? The workflow fits anyway: statuses, fields and messages are all yours to define. Tell us what you do and we will show you how others like you run it.

Customer reviews

RMDialer reviews from business users

Real businesses, real numbers: how owners and sales teams across India and 12+ countries use RMDialer every day.

Rated 4.9 by customers 4.7 on Google Play 5K+ downloads India + 12+ countries
  • “I sell RMDialer under my own brand through the whitelabel program. My name on the Play Store, my pricing, my customers, and the Wappblaster team handles every update. Forty-odd customers in eight months without writing a line of code. The reseller panel with Razorpay makes renewals painless.”
    Yusuf Ansari Founder · Software reseller Indore
  • “We needed an auto dialer app that works on our own MTN and Airtel lines, not a call centre subscription in dollars. RMDialer runs on the phones my agents already have, dials the enquiry list, and the WhatsApp follow-up goes out after every call. Calls still go out on the SIM when data drops, and the notes sync once we are back on the network.”
    Grace Okafor Managing director · Travel agency Lagos, Nigeria
  • “We looked for telecalling software for a nine-person loan team and every quote came with cloud seats and per-minute bills. RMDialer telecalling software runs on the callers' own Jio SIMs: the lead list dials itself, the remark goes on the number, and I get dials, connects and talk time per caller every evening. Cost is one flat price per user.”
    Kavita Iyer Operations head · Loan DSA Chennai
  • “We tried two telecalling CRM software before this and my counsellors stopped filling them within a week. RMDialer is the phone app itself, so every admission enquiry gets logged whether they like it or not. The auto WhatsApp after call sends the fee structure by itself. I see all 4 counsellors' calls on the web CRM every evening.”
    Priya Nair Owner · Coaching institute Kochi
  • “Best CRM dialer we have used for a small team. Call comes in, the lead card is already on screen with the last remark, and the status change is two taps. Only complaint: the web CRM export could use more filters. Otherwise our 6 person sales team lives in it.”
    Neha Srivastava Founder · Digital marketing agency Lucknow
  • “Telecaller app for Android that my staff actually use. Enquiry list is assigned to each telecaller, the auto dialer calls it from their own SIM, and test ride bookings come to me live. Punjabi interface for the girls at the desk. Price is honest, everything included, no per-user surprises.”
    Harpreet Singh Owner · Two-wheeler showroom Ludhiana

Reviews are collected from customers on WhatsApp and on this website. Share yours on WhatsApp

Questions

RMDialer FAQ

What is RMDialer?

RMDialer is an auto dialer app and telecalling CRM for Android that dials from the user's own SIM, shows the customer's lead status and last note on incoming and ringing calls, and automates WhatsApp follow-ups. It works as a telecaller app for one person and as a sales dialer for teams, with lead automation, a lead management CRM and per-employee call tracking.

How much does RMDialer cost?

₹159 per user per month on yearly billing or ₹249 per user per month on the 3-month plan, plus taxes, in India; $29 per user per year, or $12 per user for 3 months, outside India. Every feature is included in every plan, and there is a free 3-day trial with no credit card. The dialer side costs nothing at all, permanently: the phone app, call log, caller ID and call analytics are free forever without an account, and a plan buys the customer record, the automation and the team view.

Where do I download the RMDialer app?

On both stores. Android: Google Play, https://play.google.com/store/apps/details?id=com.wappblaster.rmdialer, for Android 8 or newer. iPhone: the App Store, https://apps.apple.com/app/id6812804689, for iOS 17 or newer, with every feature except the call log. You can start the free 3-day trial immediately after installing.

Does RMDialer need a cloud number or call centre setup?

No. RMDialer dials through the SIM already in the phone, so customers see your normal number, there are no per-minute charges, and no IVR or hardware is needed. Reports, lead assignment and the Web CRM work from any browser.

Does RMDialer work outside India and in other languages?

Yes. The app runs in 40 languages and dials from any country's SIM; international numbers keep their own country code. Pricing outside India is $29 per user per year, or $12 per user for 3 months, outside India.

Can a team use RMDialer, and what does the owner see?

Yes. Each telecaller uses RMDialer on their own phone, leads are assigned round-robin or by hand, and the owner sees every call, connected call, talk time, status and follow-up per person per day without asking for reports.

Is RMDialer free?

The dialer is free forever. Install it, make it your phone app and you keep the keypad, contacts, call log, caller ID, spam screening and your call analytics with no account, no payment and no expiry date. Free WhatsApp sends are included every day once you make a free account. What you pay for is the memory around the call: the lead status, the remark and the follow-up reminder saved against every number, plus list auto dialing, team reports, backup and WhatsApp automation.

Is there a free plan, or only a free trial?

Both. The free plan has no end date and covers the dialer itself, so a business owner can run every call of the day through RMDialer for years without paying. The 3-day trial is separate: it opens the paid side as well, so you can test lead statuses, follow-up reminders, the auto dialer and WhatsApp automation on real customers before deciding. When a trial or a plan ends, nothing is deleted and the free dialer carries on.

What is a SIM-based dialer and how is it different from cloud telephony?

A SIM-based dialer places calls from the SIM in the user's own phone, so the customer sees a normal mobile number and the call costs whatever the operator plan charges. Cloud telephony routes calls through a virtual number on a server and bills per user plus per minute, in return for features like IVR and recording. For outbound sales on mobile numbers, SIM calling gets answered more often and costs far less.

How much does an auto dialer app cost in India?

SIM-based auto dialer apps in India cost roughly ₹150 to ₹500 per user per month; cloud dialers with virtual numbers start higher and add per-minute charges. RMDialer is ₹159 per user per month on the yearly plan, plus taxes, with the auto dialer, lead CRM, WhatsApp automation, team reports and the Web CRM all included in that one price.

Is there a free trial and do I need a credit card?

Yes, 3 days with every feature unlocked for the whole team, and no card is needed. Install from the Play Store, sign in, and the trial starts. At the end you choose the 3-month or the yearly plan from inside the app or on the pricing page.

Is there a discount for yearly billing?

Yes. The yearly plan works out cheaper per month than the 3-month plan, and both include every feature: auto dialer, lead CRM, WhatsApp automation, follow-ups, analytics, team reports and the Web CRM. There are no add-on tiers, so the per-user price is the whole price.

What do I get without paying anything?

Your phone app, with the numbers you call already organised: the call log with filters, missed calls in their own list to return, contacts, caller ID and spam screening, and call analytics that count your day by outcome and by person. Sending WhatsApp from any call is free every day too, with a free account: 15 sends a day for the first 15 days, then 3 a day. Saving a status, a remark or a follow-up against a call is the paid part.

Can my sales team use the free version?

Yes, every person can install it and use the free dialer on their own phone at no cost. The team layer is paid, because that is what needs our servers: assigned calling lists, per-person call reports, permissions, the Web CRM and backup that moves a user to a new phone. A common start is the whole team on the free dialer, with the owner opening a trial to see what the reports look like before buying seats.

What is the difference between a power dialer and a predictive dialer?

A power dialer calls one number at a time for one agent and waits for that call to end, so every answered call has a person ready. A predictive dialer calls several numbers at once and connects the ones that answer to whichever agent is free, which needs a call-centre server and causes dropped "silent" calls. Mobile auto dialers like RMDialer are power dialers on a SIM.

No trial clock on the dialer

RMDialer free plan vs paid plan

The business dialer is free forever with no account and no expiry: the keypad, contacts, caller ID, the call log and your call analytics, plus free WhatsApp sends every day. A plan adds the customer record after every call, follow-up reminders, list auto dialing, your team and WhatsApp automation.

Free forever

₹0, no expiry

  • Your phone app: keypad, contacts, call log and caller ID
  • Spam and unknown-number screening on every incoming call
  • Call analytics: your day counted, by outcome, and by who you called
  • Missed calls kept in their own list, so nothing is returned late
  • Sending WhatsApp from a call, free every day

Free WhatsApp sends every day with a free account: 15 a day for your first 15 days, then 3 a day. The dialer itself needs no login at all.

On a plan

₹159/user/month, yearly

  • The customer record: lead status and remarks saved against every call
  • Follow-up reminders that ring like an alarm on the day you set
  • Auto dialing a whole list without touching the phone
  • Your team: seats, assigned calling lists and per-person reports
  • Automatic WhatsApp after calls, bulk sending and the WhatsApp API inbox
  • Backup and restore, so a new phone carries on where the old one stopped
  • Leads arriving on their own from Google Sheets, APIs and lead portals

Try it free for 3 days: unlimited use, no credit card required. Prices are per user, exclusive of taxes.

Business karte ho? Business Dialer chahiye.

Set it as your phone app in one tap. Everything works like before, and then it starts working FOR you.

₹159/user/month on yearly · every feature included · Prices are per user, exclusive of taxes.

Free forever: the business dialer never expires, and needs no account

Call recording supported · our team sets it up with you during training

On iPhone and Android. The iPhone app has every feature except the native call log.

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