RMDialer is a WhatsApp CRM inside the dialer: send photos, documents, templates and buttons, see read receipts, and open the same customer's call history without leaving the chat.
Photos, documents, video, audio · Read receipts with the time · The chat stays when staff leave
Your own SIM, no virtual number · Android and iPhone apps + Web CRM in one plan · No card for the trial
Short answer
A WhatsApp CRM keeps every customer chat next to that customer’s record, so the team replies from one place. RMDialer carries a two-way WhatsApp Business API inbox, so incoming chats land next to the lead record instead of on a personal phone. Unread and unreplied chats are badged, and replying does not need a switch to another app. Keeping the chat beside the call history is what makes a record complete, because a customer who rang on Monday and messaged on Tuesday is one relationship, and whoever picks up next needs both halves to answer sensibly. It also solves the handover problem: when a salesperson leaves, their phone leaves with them, and every conversation on it goes too unless the thread lives in the business account. Because this runs on the official Business API, the whole team can work one business number at the same time, rather than the free app limit of one number on one phone.
Key takeaways
Paste the details you already have (Meta direct or any provider). One minute, one screen.
Thousands of conversations with search, and Make lead or Call log on any of them.
Attach photos, documents, video, audio, templates, quick-reply buttons or option lists. Watch it turn ✓✓ Read, and open that customer's calls from the same screen.
| Part | What it does |
|---|---|
| Send everything, not just text | Photo, document, video, audio, approved template messages, quick-reply buttons, and a list of options: the whole WhatsApp toolbox, from one Attach sheet. |
| Buttons your customer can tap | Quick-reply buttons and option lists turn a chat into a form: "Which option you liked?" with tappable answers. They reply in one tap. You get a clean answer instead of a paragraph. |
| The call history is right there | Every chat is tied to that number, so their calls, lead status, and remarks are one tap away. You never argue with a customer while hunting for what was said on the phone. |
| Know it was read | Delivered and Read receipts on every message, with the exact time, plus a header that shows the last activity on that thread. |
| Replies find you | Incoming messages arrive as notifications that open that chat straight away, so a hot reply never sits unnoticed. |
| Any chat becomes a lead | One tap on "Make lead" and a conversation becomes a lead with its full history attached, ready for follow-ups, statuses, and campaigns. |
| Built for thousands | The CRM contacts list handles thousands of conversations with search, and per-contact call, WhatsApp, and SMS actions. |
| The chat belongs to the business | Conversations live in your account, synced and searchable, not on one employee's phone. Staff changes, history stays. |
Real businesses, real numbers: how owners and sales teams across India and 12+ countries use RMDialer every day.
“The WhatsApp CRM part sold me. Client chats, their call history and the site visit reminder sit on one record, so when a client rings after two months I know exactly where the kitchen quote stopped. Photos of samples go from the chat inside the dialer. Bengali interface for my junior designer.”
“Quote-and-chase business. Every enquiry gets a quote remark and a call-back reminder, and the ones we lost show up in the lost leads list for a discount call next month. Auto WhatsApp sends the quote PDF after the call. Would like a Telugu voice note feature, otherwise very good call management app.”
“Staff attendance with selfie and location, inside the same dialer our supervisors already use for client calls. Punch in only works within the site geofence and needs a live selfie, so proxy attendance stopped. The monthly report exports for payroll. One app, two problems solved.”
“We use RMDialer as the dialer layer under our own CRM through the API. Our system pushes the lead and the assignment, the agent's phone dials it, and every call event comes back by webhook with duration, outcome and remark. Integration took our developer about two days with the GitHub samples.”
“Free telecalling app search brought me to the 3-day trial. Whole app, nothing locked. By day two I had imported last year's 1,200 travellers and the auto dialer was calling them for this season's packages. Paid the yearly plan on day three. The WhatsApp itinerary goes out after each call by itself.”
“Telecalling CRM in Bangla for our merchandising team, on Grameenphone SIMs. Buyer follow-ups, sample dispatch reminders and the WhatsApp with the catalogue after the call, all from the same app. The owner dashboard shows which merchandiser spoke to which buyer. Nothing else at this price does this here.”
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One app. Every feature. One price.
Whether you are one person or one thousand, every RMDialer user gets the complete feature set. No tiers, no locked buttons, no "upgrade to unlock".
Every call type and every lead status gets its own message, sent by itself the moment it happens: no typing, no forgetting.
Send to any list you already have: leads, call log, WhatsApp CRM contacts, paid clients, a Google Sheet, or numbers you paste. With or without an API.
Connect any WhatsApp API (Meta direct or a whitelabel provider) as a named profile. Keep several and switch any time.
The app is split in two: the dialer and everything needed to place, take and review calls costs nothing permanently, and the features that remember customers or move data between phones and people are what a plan pays for.
Free WhatsApp sends every day with a free account: 15 a day for your first 15 days, then 3 a day. The dialer itself needs no login at all.
$29 per user per year, or $12 per user for 3 months, outside India
Try it free for 3 days: unlimited use, no credit card required. Prices are per user, exclusive of taxes.
Chats on your WhatsApp Business API number arrive in the app with Unread and Needs reply badges. Anyone on the team opens the chat and replies with text, files or a template, with that customer’s calls and remarks on the same screen.
Text, photos, documents, video, audio, approved template messages, quick-reply buttons, and a list of options. Everything the WhatsApp Business API supports, from one Attach sheet.
Interactive messages: instead of typing, the customer taps an answer ("All Call Logs", "Book a demo"). You get a clean, structured reply, and they get a one-tap experience.
Yes. Every chat is linked to that number, so their call history, lead status, and remarks are one tap away, on the same screen.
Yes. Each message shows delivered and read receipts with the time, and the thread header shows the last activity.
No, it uses your WhatsApp Business API number, with your own API details: either Meta directly or your existing whitelabel provider (you paste their base URL). For personal WhatsApp, RMDialer opens chats pre-filled in the WhatsApp app instead.
Access token, API URL, API version, and WABA ID: the same four values your provider or Meta already gave you. The token backs up to your account, so other devices connect automatically.
Yes. Incoming messages arrive as notifications that open that chat straight away.
One tap: "Make lead" on any CRM contact turns the conversation into a lead with the full history attached.
Nothing is lost. Conversations live in your account, synced and searchable, not on one person's phone.
An auto dialer app calls a list of phone numbers one after another so the caller never types a number. On Android, an app like RMDialer runs the session on the phone itself using the SIM already in it: you pick a list from Excel, a Google Sheet, an API or assigned leads, press start, and the app dials each number in turn while you mark the outcome between calls.
A telecalling CRM is customer software built around phone calls: the lead list, the dialer, the call outcome and the follow-up live in one place. The mobile kind, such as RMDialer, replaces the Android phone app on each rep's handset so every call automatically becomes a record with a status, a remark and the next follow-up, and the manager sees the whole team on a web dashboard.
Telecalling software is built to make and track calls (dialing lists, call logs, per-caller reports). A CRM is built to hold customer records and pipeline stages. Most Indian sales teams need both at once, which is why a telecalling CRM combines them: the call itself creates and updates the customer record, so nobody types into a separate system after the call.
A CRM dialer is a single app where the dialer and the customer record are the same thing: the call screen shows the lead, and ending the call updates it. It differs from a CRM with "dialer integration", which is two products joined by a sync. RMDialer is a CRM dialer for Android that runs on the user's own SIM.
Lead automation
Leads from 15+ platforms → auto-assigned round robin → auto dialed → updated. On its own.
Facebook, JustDial, IndiaMART, portals, sheets, Excel: every lead gets an owner and a place on a calling list, then reports its own outcome.
Business karte ho? Business Dialer chahiye.
Set it as your phone app in one tap. Everything works like before, and then it starts working FOR you.
₹159/user/month on yearly in India, $29/user/year elsewhere · every feature included · Prices are per user, exclusive of taxes.
Free forever: the business dialer never expires, and needs no account
Call recording supported · our team sets it up with you during training
On iPhone and Android. The iPhone app has every feature except the native call log.
