How many calls did your team actually make today? With RMDialer, the employee call tracking app on their own SIM, you know by evening.

Install a call tracking app like RMDialer on each employee’s phone: it becomes their phone dialer, and every incoming, outgoing and missed call syncs to your owner dashboard by itself. You see each person’s call history, talk time and outcomes on your own phone or in a browser, without ever touching theirs.

A SIM-based call tracking app reads the phone’s own call log, so every call made or received on the business SIM is counted automatically, with duration and whether it connected. There is nothing to route through a cloud number: the calls stay normal SIM calls and the tracking happens on the phone itself, then syncs to the owner’s report.

No. Android restricts call recording for third-party apps, and RMDialer does not record audio. What you get is everything around the call: who it was with, when, how long it lasted, whether it connected, the status and remark saved after it, and the follow-up that was set. For managing a team, that record is usually more useful than hours of audio nobody replays.

Yes, and they should. RMDialer is a visible app that becomes their everyday dialer, not a hidden tracker, and each person signs in to your team account on their own phone. Being open that business call activity is tracked is both the lawful route and the one that keeps trust; most teams find staff accept it quickly because the same app gives them a better dialer, reminders and their own numbers.

Everything already synced stays in your account. From that moment the phone simply stops reporting, and that is visible too: the dashboard shows when each phone last synced, so a phone that has gone quiet stands out the same day instead of weeks later. In practice the conversation is short, because "the app was off all Tuesday" is itself the report.

Normal phone calls placed from any app are tracked, because they all go through the phone’s call log, which RMDialer reads as the default dialer. WhatsApp voice and video calls are internet calls that never touch the call log, so no call-log tracker can count them; what RMDialer does track on the WhatsApp side is the chats and automatic messages tied to each lead.

RMDialer tracks the calls on the phone it is installed on, so the clean setup is a business SIM or a business phone for work calls. Tell your team clearly what is tracked and keep personal SIMs personal: tracking a work phone openly is normal practice, while quietly sweeping in personal life is how tracking programmes fail.

Tracking business call activity on a company phone, or with the employee’s clear knowledge and consent, is accepted practice in India. Put it in writing in your policy, tell people what is collected and why, and collect only what you need, which is the approach India’s DPDP data-protection law rewards. RMDialer helps here by design, because it records call details rather than audio.

Most call tracking apps give you the report and stop there. RMDialer is the report plus the phone system that acts on it: the same app is the team’s dialer and CRM, so every tracked call carries a lead, a status, a remark and a follow-up, and WhatsApp messages can go out by themselves after a call. You read one report and fix what it shows with the same tool, at one price.

No. Cloud telephony routes calls through virtual numbers so the platform can see them, and charges per user plus per minute for it. On-phone tracking reads the call log of the phone your team already uses, so customers keep seeing the real number, call quality stays normal SIM quality, and there is no per-minute bill.

Yes. The Web CRM shows the whole team on one screen: pick any employee and any date range, today, yesterday or the last 30 days, and read their calls, connected calls, missed calls and total talk time. The totals roll up across the team, and you can export any range.

Yes, because the calls are counted on the phone itself, not on a server in the middle. Calls made with no internet are logged locally and sync to your dashboard when the signal returns, so a field day in a low-network area still produces a complete call logs report by evening.

Yes. If you already run a CRM, RMDialer’s call logs API delivers every call your team makes on the business SIM, with direction, duration, outcome and the lead behind the number, into your own system by REST API and webhooks. Your staff installs one dialer app; your CRM receives the data. See the developer API page for docs and keys.

RMDialer is ₹159 per user per month on yearly billing (₹249 on the 3-month plan), plus taxes, with every feature included: the tracking and reports, the auto dialer, the lead CRM, WhatsApp automation and the Web CRM. There is a free 3-day trial for the whole team, no card needed.

People search "call monitoring", but what most owners actually need, and what RMDialer does, is call activity tracking: counts, durations, outcomes and reports per employee, not listening to calls. Monitoring in the listening sense needs call-centre infrastructure and much stricter consent; a call logs report answers the everyday question, which is whether the work happened.