Call Analytics & Lost Lead Tracking. With RMDialer, the call analytics app on your own phone, lost leads are a list you can win back.
RMDialer is a call analytics app that turns your call log into a scoreboard you can tap: incoming, outgoing, connected, unique, rejected, blocked, spam, and the ring that changes businesses, LOST LEADS. Tap any number and the call log filters to exactly those people, ready to win back.
- Call analytics app
- Lost lead tracking
- Connected vs unique calls
- Monthly trends
- Team roll-up
Tap any ring to see the people behind it · Win-back campaign in one tap · Same analytics per employee
Your own SIM, own Android phone, no virtual number · Mobile app + Web CRM in one plan · No card for the trial
What is a call analytics app for a sales team?
RMDialer counts every call each person makes on their own phone: total calls, connected calls, talk time, and what happened to each lead. Owners see it in the app and in a web browser, so a team spread across cities still reports into one place without anyone filing a sheet. The numbers are a by-product of the calls themselves rather than something staff are asked to report, which is exactly why they stay accurate: there is no daily form to fill in, and so nothing to forget, inflate or backfill on a Friday afternoon. Alongside the activity figures sits a list of leads marked lost with the reason attached, usually the most valuable list in the system, because those people already spoke to you once and can be worked again as a win-back campaign.
- Per-person call counts, connected calls and talk time
- Check reports from a web browser, anywhere
- Lost-lead list ready for a win-back campaign
- Nothing to fill in by hand: the calls report themselves
What businesses say about RMDialer
Real businesses, real numbers: how owners and sales teams across India and 12+ countries use RMDialer every day.
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“Employee call tracking without a call centre was exactly the requirement. 12 field executives on their business SIMs, and by evening I have calls, connected, missed and talk time per employee on my phone. Nobody types a report. Two people who were "on calls all day" turned out to be doing 11 calls. Fixed in a week.”
Vikram Reddy Sales head · Solar EPC company Hyderabad -
“Collections calling is volume work. The auto dialer clears 250 numbers per executive per day from their own SIM, promise-to-pay dates become reminders, and the daily call report shows connected versus not reachable per person. Talk time per employee ended the "phone was busy all day" excuse.”
Ramesh Pandian Recovery manager · NBFC collections Madurai -
“Telecalling software for a 22-seat domestic process, without buying a dialer server. Each agent gets an assigned queue, sessions run on SIM, and the supervisor dashboard shows calls, connected and talk time per agent in real time. Our cost per seat dropped to a fraction of the cloud dialer we were on.”
Gaurav Tyagi Owner · Small BPO process Noida -
“Membership renewals were slipping. Now every member's expiry date rings the front desk 7 days before and a WhatsApp offer goes out automatically. Trial visitors who did not join are in the lost leads list and get a call at month end. Renewals up about 25% since we started.”
Shalini Joshi Franchise owner · Gym and fitness studio Bhopal -
“Subscription business: every client's plan expiry is a renewal reminder and every prospect from the webinar list is auto dialled the next morning. Paid vs due on each client is visible, so collections are not in my head anymore. The daily call report keeps my two callers honest.”
Rajesh Joshi Owner · Stock advisory service Vadodara -
“Collection calling for 8 loan officers on MTN lines. Auto dialer clears the daily repayment list, and I get a call report per officer. It handled our patchy network fine, syncing when the signal came back. Four stars only because the English-only support hours are India time, so evening questions wait until morning.”
Samuel Mensah Programme manager · Microfinance institution Accra, Ghana
Reviews are collected from customers on WhatsApp and on this website. Share yours on WhatsApp
Watch RMDialer in action
See it working, step by step
- 1
Open your scoreboard
1,660 total calls, and every result counted in colored rings: incoming, outgoing, missed, connected, unique, rejected, lost leads, blocked, spam.
- 2
Spot the leak
The Lost Lead ring shows exactly how many buyers slipped away. Tap it and the call log filters to those people.
- 3
Win them back
Send that filtered list a fresh-offer bulk WhatsApp, or feed it to the auto dialer and call through it in one sitting.
Call Analytics & Lost Lead Tracking, in detail
The Lost Lead ring (the money metric)
Every lead marked lost is counted on your dashboard, not buried. 56 lost leads is not a failure statistic, it is a ready-made list of your cheapest future sales: people who already know you and once wanted what you sell.
Win them back in one tap
Tap the Lost Lead ring to open the full list, then send those exact people a fresh-offer bulk WhatsApp, or auto-dial through them. Most businesses never call a lost lead again. Yours will.
Every number is a button
Incoming, outgoing, missed, connected, unique, rejected, blocked, spam and lost leads are tappable rings: tap one and your call log filters to exactly those calls, ready to work. A dashboard you can act on, not just read.
The questions it answers
Are we calling more or less than last month? How many of our calls actually connect? How many are the same person calling again? How many people are we rejecting? Numbers your basic dialer never even counted.
Unique callers vs total calls
1,660 calls but only 348 unique numbers tells you something important: you are working a small circle hard. Now you can see it, instead of feeling busy.
Trends month by month
Incoming, outgoing, missed and rejected plotted per month, so a drop in effort shows up on a chart before it shows up in your revenue.
Any period, two depths
Today, Week, Month, All time, or a custom range, with a quick Summary view and a deeper Analysis view.
The whole team, one scoreboard
With sync on, your team's calling activity and lead results roll up into your account, so a manager sees the truth without asking anyone for a report.
One app. Every feature. One price.
Whether you are one person or one thousand, every RMDialer user gets the complete feature set. No tiers, no locked buttons, no "upgrade to unlock".
Works even better with
Search Everything in One Place
One search across calls, contacts, leads, remarks, reminders, clients, chats, templates, products, and packages.
Notifications You Can Act On
Reminders, renewals, messages, and call events with inline actions.
Use the App in Your Language
In-app language picker with RTL support and a searchable language list.
Questions, answered
What counts as a lost lead?
Any lead you (or your team) mark with a lost-type status. The analytics count them, and the Lost Lead filter lists them all, with their full history intact.
Why should I care about lost leads?
Because they are the cheapest sales you will ever make: they already know you, already needed the product, and often said no to timing, not to you. A win-back WhatsApp campaign to lost leads regularly revives deals that competitors have forgotten.
What can I actually do with these numbers?
Tap them. Every ring filters your call log to those exact calls: missed calls you never returned, unique callers, lost leads. From there you can call, WhatsApp, or run a campaign to that slice.
What does "unique" mean?
How many different numbers you spoke to, versus total calls. A big gap (1,660 calls, 348 unique) means you are calling the same people repeatedly, which is worth knowing before you buy more leads.
Can I see analytics for my team?
Yes. With team sync, calling activity and lead results across members roll up into your account, so you see the whole team without collecting reports.
Can I pick my own date range?
Yes: Today, Week, Month, All time, or a custom range, with Summary and deeper Analysis views.
Do I have to enter anything to get these numbers?
No. The analytics are built from the calls you already make and the statuses you set in 2 taps after each call. There is no report to fill.
What should a daily call report for a sales team include?
Per employee: calls dialled, calls connected, missed and rejected calls, unique numbers, total talk time, and the outcomes saved (interested, follow-up, not interested, lost). Per team: the same totals plus leads moved by status and follow-ups due tomorrow. A tracking app builds this from the phones automatically, so nobody fills a register at 7 pm.
How can a manager see every call the team makes?
With a call tracking app installed as the phone app on each staff phone, every incoming, outgoing and missed call on the business SIM syncs to the owner's dashboard by itself. The manager filters by employee and date to see calls made, calls connected, missed calls, talk time and the status saved after each call, without asking anyone for a report.
How many calls should a telecaller make per day?
Between 80 and 150 dialled calls a day is normal for outbound telecalling in India, which usually means 30 to 60 connected conversations. The number matters less than the connect rate and the outcomes saved after each call; an auto dialer removes the dead time between calls so the same person reaches the higher end without working longer.
How to track employee calls on Android without call recording?
Install a call tracking app that becomes the phone app on each employee's Android phone. It reads the phone's own call log, so every call on the business SIM is counted with direction, duration and outcome, and syncs to the owner's report. You get who was called, when, for how long, what status was saved and what follow-up was set, and call recording is supported too, set up with you during training.
How do I track which lead source brings the most customers?
Tag every lead with its source when it arrives (Facebook, JustDial, IndiaMART, website, referral, walk-in) and let the calls carry that tag through to the outcome. The analytics then show calls, connects and won or lost per source, so you can see which platform produces buyers rather than enquiries and move budget there.
What is lost lead tracking?
Marking a lead as lost with a reason, and keeping every lost lead in one list instead of letting it disappear. Lost leads are the cheapest sales you can make later: a win-back call or WhatsApp campaign to last quarter's lost list costs nothing to source and converts better than cold numbers.
Is there an API to get call logs from Android phones?
Yes, when the dialer on the phone provides one. RMDialer's call logs API streams every call on each user's SIM (direction, duration, outcome, the lead, the remark, the follow-up) to your own system by REST and webhooks, and accepts leads and assignments back. Working samples are open on GitHub.
Business karte ho? Business Dialer chahiye.
Set it as your phone app in one tap. Everything works like before, and then it starts working FOR you.
₹159/user/month on yearly · every feature included · Prices are per user, exclusive of taxes.
Call recording supported · our team sets it up with you during training