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Employee Call Logs Report · The Daily Staff Call Report

One report that shows every employee’s calls. With RMDialer, the employee call logs report on the business SIM, it writes itself.

The RMDialer employee call logs report is the daily call report of your employees, written by their phones instead of by them: calls, connected, missed and talk time per person, for any date range, on your phone and on the web. A staff call report you read, not one you collect.

  • Employee-wise filter
  • Talk time report
  • Daily & 30-day view
  • Export any range

Builds itself from the business SIM · Works offline, syncs later · Call details, not voice recordings

Your own SIM, own Android phone, no virtual number · Mobile app + Web CRM in one plan · No card for the trial

RAKPS 3,500+ businesses on Wappblaster tools · listed on G2, Capterra, SoftwareSuggest
Employee call logs report in the Web CRM: the employee-wise filter open over the day’s calls
One employee, one tap53 calls · today
Synced by itselfeach phone reports in

What is an employee call logs report?

An employee call logs report is the daily record of every call your staff made or took on the business SIM: calls, connected, missed, rejected, talk time and outcomes, shown per employee for any date range. With RMDialer, the report writes itself: each employee installs the app, it becomes their phone dialer, and every call syncs to your account with its duration, whether it connected, and the customer behind the number. You read it on your own phone or in the Web CRM and export any range to a sheet. The report exists by evening with zero owner work, because the phones write it themselves. The RMDialer employee call logs report records call details, not audio, needs no virtual number or call centre, and comes with the auto dialer, lead CRM and WhatsApp automation in the same per-user plan.

  • The report builds itself: no registers, no end-of-day messages
  • Employee-wise filter with any date range, today to all-time
  • Talk time and connected calls expose dial-and-cut calling
  • Export any range to a sheet from the Web CRM
Customer reviews

What businesses say about RMDialer

Real businesses, real numbers: how owners and sales teams across India and 12+ countries use RMDialer every day.

Rated 4.9 by customers 5.0 on Google Play 1K+ downloads India + 12+ countries
  • “Employee call tracking without a call centre was exactly the requirement. 12 field executives on their business SIMs, and by evening I have calls, connected, missed and talk time per employee on my phone. Nobody types a report. Two people who were "on calls all day" turned out to be doing 11 calls. Fixed in a week.”
    Vikram Reddy Sales head · Solar EPC company Hyderabad
  • “Collections calling is volume work. The auto dialer clears 250 numbers per executive per day from their own SIM, promise-to-pay dates become reminders, and the daily call report shows connected versus not reachable per person. Talk time per employee ended the "phone was busy all day" excuse.”
    Ramesh Pandian Recovery manager · NBFC collections Madurai
  • “Every visa enquiry moves through counselling, documents and filing as lead statuses, and the counsellor's phone rings for each follow-up. What I check daily is the employee call logs report: calls, connected, talk time per counsellor, on my phone. The register we used to maintain is gone.”
    Arjun Mehta Branch manager · Immigration consultancy Chandigarh
  • “Order calling to 350 chemists every week. The list auto dials from each MR's own SIM, the order remark goes on the chemist's number, and I see calls and talk time per MR every evening on the web. Bulk WhatsApp for the new scheme went to the whole list from the call log in one go.”
    Manoj Kumar Regional head · Pharma distribution Patna
  • “Forty counsellors, all on RMDialer as their telecaller app. Assigned queues, sessions from their own SIMs, and a live team dashboard with calls, connected and talk time per counsellor. The employee-wise call logs report replaced two Excel sheets and one full-time MIS person. Rollout took a week.”
    Sneha Kapoor Head of inside sales · EdTech company Mumbai
  • “Good telecalling CRM for a small Saudi team. Arabic app, calls from our STC SIMs, and the manager report per employee is what we bought it for. Four stars because I want a desktop app for the manager too, not only the web. Support fixed our SIM selection question the same day.”
    Ahmed Al-Qahtani Sales supervisor · Car rental company Riyadh, Saudi Arabia

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What’s inside

The call details report, line by line

Eight things a staff call report should show. A bare call count is the weakest of them; the lines below it are where the truth lives.

Employee call logs report

per employee · any date range
01 Total calls Incoming, outgoing, missed and rejected, per employee and for the whole team, for any day or range.
02 Connected vs not connected How many calls were actually answered, because 80 dials with 12 answers is a different day than it sounds.
03 Talk time Total talking minutes per employee. The one number that cannot be inflated by dial-and-cut calling.
04 Unique numbers How many different people were called, so ten redials of one number read as one conversation, not ten.
05 Missed calls, with the lead attached Every unanswered customer call, linked to who it was, so nothing quietly disappears.
06 Lead status after each call Interested, follow-up, won, lost: the status mix shows what the calls produced, not just that they happened.
07 Remarks and follow-ups The note saved after each call and the reminder that was set, so the report reads like the day, not like a tally.
08 Last-synced stamp per phone When each employee’s phone last reported in. A phone that went quiet is itself a line in the report.

The whole-team totals sit above the per-employee lines, so one screen answers both "how was the day" and "how was Ramesh’s day".

One day to all time

The same report, at every zoom level

Today for the evening check, yesterday for the morning review, 30 days for the Monday trend, all time for the full picture. The screen here is a real account: 32,278 calls and 663 hours of talk time, counted without anyone filing a report.

  • Whole-team totals: calls, connected, missed and talk time
  • Status chips with counts, so outcomes read at a glance
  • History survives phone changes: sign in and it continues
  • Export any range to a sheet for reviews and incentives
All-time staff call report: 32,278 calls, 16,077 connected and 663 hours of talk time on one screen
How owners read it

Four minutes a day, and Monday

A call logs report is only useful if reading it fits inside a working day. This is the routine owners settle into within a week.

  1. 1 Morning, 2 minutes Yesterday, per person Open the Web CRM, set the range to yesterday, and read each employee’s calls, connected and talk time. The gap between "80 calls" and 80 counted calls shows up here.
  2. 2 Midday glance Who is quiet today? Today’s counts build live as phones sync. A caller whose numbers have not moved by lunch is a conversation for 1 pm, not a surprise at 7.
  3. 3 Evening Today’s report, no collecting By evening the day’s call logs report is simply there: no registers, no end-of-day messages, no "sir, network issue". Missed calls that nobody returned are listed with their leads.
  4. 4 Monday The 30-day view Switch the range to the last 30 days and read the trend: who is climbing, who is coasting, and whether talk time is keeping up with call counts. Export any range when you need it in a sheet.
Per-phone call analytics: incoming, outgoing, missed, connected and unique numbers

The analytics behind the report

Incoming, outgoing, missed, connected, rejected and unique numbers as clean totals, on the phone and rolled up on the web.

Where the report comes from: the staff dialer’s call log with statuses, durations and today’s counts

Where the numbers come from

The staff phone’s own call log, read by the dialer itself. Every line in your report is a call that really happened on the business SIM.

Questions

Staff call reports: what owners ask

Updated on

How do I get a daily call report of my employees?

Install RMDialer on each employee’s Android phone: it becomes their phone dialer, and every call on the business SIM is counted automatically. From that day on, the daily call report builds itself: you open the app or the Web CRM, pick the day, and read calls, connected calls, missed calls and talk time per employee. Nobody fills a register and nobody sends an end-of-day message.

What should an employee call report include?

A useful staff call report shows more than a call count. Look for connected vs unanswered calls, total talk time, unique numbers dialled, missed calls with the customer attached, and what each call produced: the lead status, the remark and the follow-up that was set. A count alone is easy to inflate; talk time and outcomes are what tell you the work happened.

Can I export the call report to Excel?

Yes. Any range of the report can be exported from the Web CRM, so month-end reviews, salary incentives and audits can run on a sheet while the day-to-day reading stays in the dashboard.

Can I see the staff call report on my phone?

Yes, both places. The owner sees the same report in the RMDialer app on their own phone and in the Web CRM in any browser on a laptop. The phone view is built for the morning and evening check; the web view is built for filtering, longer ranges and exports.

Can I see one employee’s call report separately?

Yes. The report has an employee-wise filter: pick any staff member and any date range, today, yesterday, the last 30 days or a custom range, and read just their calls, connected, missed and talk time. The same screen shows the whole team together when you clear the filter.

How far back does the call logs report go?

Everything since the app was installed stays in your account, synced and backed up, so the report runs from a single day to an all-time view. Changing an employee’s phone does not lose history: they sign in on the new phone and the record continues.

Is a call logs report the same as call recording?

No. A call logs report is the record around each call: who, when, how long, whether it connected and what came of it. Call recording is audio, which Android restricts for third-party apps and which most owners rarely replay anyway. The report answers the daily question, which is whether the calling actually happened and what it produced.

Does the report include WhatsApp calls?

WhatsApp voice and video calls are internet calls that never enter the phone’s call log, so no call-log report can count them. Every normal SIM call is included no matter which app placed it, and on the WhatsApp side RMDialer tracks the chats and automatic messages tied to each lead instead.

Is there a free employee call report app?

RMDialer’s free 3-day trial gives the whole team the full report with no card. After that it is ₹159 per user per month on yearly billing, plus taxes, with the auto dialer, lead CRM and WhatsApp automation included alongside the report. Permanently free report apps usually cap the days of history, add ads, or stop at counts without outcomes, which is the part of the report that matters.

What is the difference between a call logs report and employee call tracking?

Employee call tracking is the system: the app on each staff phone that counts every business-SIM call automatically. The call logs report is what the system produces: the numbers you actually read each morning and evening. RMDialer is both, and our employee call tracking page covers the system side: how the capture works, consent, and how teams roll it out.

How to track employee calls on Android without call recording?

Install a call tracking app that becomes the phone app on each employee's Android phone. It reads the phone's own call log, so every call on the business SIM is counted with direction, duration and outcome, and syncs to the owner's report. No audio is recorded: you get who was called, when, for how long, what status was saved and what follow-up was set.

How can a manager see every call the team makes?

With a call tracking app installed as the phone app on each staff phone, every incoming, outgoing and missed call on the business SIM syncs to the owner's dashboard by itself. The manager filters by employee and date to see calls made, calls connected, missed calls, talk time and the status saved after each call, without asking anyone for a report.

Is employee call tracking legal in India?

Tracking business call activity on a company phone or business SIM, with employees informed, is accepted practice in India. Put it in the employment policy, tell staff what is collected (call details, not audio) and why, and keep personal SIMs out of it. India's DPDP data protection law rewards exactly this: collect only what you need and be open about it.

Is call recording legal in India for business calls?

Recording your own calls is not illegal in India, but recording without telling the other party can breach privacy expectations and, for customer data, the DPDP rules on consent. Android also blocks call recording for most third-party apps since Android 10. For managing a sales team, a call details report (who, when, how long, outcome) covers the need without recording audio.

What should a daily call report of employees show, and why should phones write it?

Updated 2 September 2026

Most staff call reports in India are written by the staff: a register, an Excel sheet, an end-of-day WhatsApp message. That is why they are always complete and never true. The report this page describes is written by the phones instead. Each employee’s Android phone runs RMDialer as its dialer, every call on the business SIM is counted the moment it ends, and the employee call logs report assembles itself in the owner’s account: calls, connected, missed, rejected, unique numbers and talk time, per person, for any date range, exportable to a sheet. The employee call tracking page covers the system side: how the capture works, consent, and rollout.

Reading it well takes less time than collecting a register ever did. Counts alone flatter dial-and-cut calling, so the morning review pairs them with talk time and connected calls, and the lost-lead view lists the missed calls nobody returned, each attached to its customer. Because the same app is the team’s business dialer and CRM, the report carries outcomes too: the status after each call, the remark, the follow-up that was set. That is the difference between a call details report and a tally, and it is why the team version shows assignment-to-first-call time alongside the counts.

None of it involves cloud telephony: no virtual numbers, no per-minute charges, and customers keep seeing the number they know, a distinction the on-phone vs cloud comparison spells out. The report is not a paid add-on either; it ships in RMDialer’s single all-in plan with the auto dialer, lead CRM and WhatsApp automation, with a free 3-day trial for the whole team.

Tonight’s call report, without asking anyone

Install on the staff phones this afternoon and the day’s report writes itself by evening. Free 3-day trial, no card.

₹159/user/month on yearly · every feature included · Prices are per user, exclusive of taxes.

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