How an eight-person DSA stopped files dying of missing documents
Home & personal loan DSA8 telecallers + 3 field staffAhmedabad
A composite customer story: drawn from how businesses in this category run RMDialer,
with identifying details anonymized. Outcomes shown are typical operational results,
not audited claims from one named customer.
Before
Shared lists went stale by lunch
Bank lead lists shared with rival DSAs got called a day late; the applicant took the first competent call and the payout went with them.
Files stalled on one document
One missing bank statement held files for weeks. Chasing was memory-based, so applicants heard nothing and applied elsewhere.
Rejections were buried, not reworked
A file rejected at one bank often fits another: but rejected files died in drawers with their context in a departed telecaller’s head.
on shared lists: the speed edge that decides DSA economics, made mechanical instead of heroic.
Documents arrive without drama
the checklist message goes after the call and ladders until complete; the team calls only stragglers.
Rejections became a second pipeline
every rejected file keeps its full history and resurfaces for re-logging at the next fit bank.
“DSA ka khel speed aur follow-through ka hai. List sabke paas same hai: farak yeh hai ki hamara phone usi ghante mein ghoomta hai aur documents khud-ba-khud maange jaate hain.”
A DSA’s margin lives between "interested" and "disbursed", and this firm was losing it twice: once to slower first calls on shared lists, once to the document-chasing black hole. The dialer fixed the first mechanically: lists import in minutes and auto-dial the same hour, per agent.
The document fix was the WhatsApp ladder: the checklist goes as the call ends, reminds on schedule, and ticks off arrivals on the record: applicants stay informed, files keep moving, and the team’s calls became about progress rather than "bhai, statement bheja?"
The owner’s discovery was the rejected-file pipeline: files that once died in drawers now resurface with complete histories at whichever bank fits: the quiet extra payouts experienced DSAs always knew existed, finally systematised.
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Real businesses, real numbers: how owners and sales teams across India and 12+ countries use RMDialer every day.
Rated 4.9 by customers 5.0 on Google Play 1K+ downloads India + 12+ countries
“Telecaller app for Android that my staff actually use. Enquiry list is assigned to each telecaller, the auto dialer calls it from their own SIM, and test ride bookings come to me live. Punjabi interface for the girls at the desk. Price is honest, everything included, no per-user surprises.”
“We needed an auto dialer app that works on our own MTN and Airtel lines, not a call centre subscription in dollars. RMDialer runs on the phones my agents already have, dials the enquiry list, and the WhatsApp follow-up goes out after every call. Works even when the network drops and syncs later.”
GOGrace OkaforManaging director · Travel agencyLagos, Nigeria
“We looked for telecalling software for a nine-person loan team and every quote came with cloud seats and per-minute bills. RMDialer telecalling software runs on the callers' own Jio SIMs: the lead list dials itself, the remark goes on the number, and I get dials, connects and talk time per caller every evening. Cost is one flat price per user.”
KIKavita IyerOperations head · Loan DSAChennai
“Earlier I was dialling 80 to 100 portal leads a day by hand from Excel. With RMDialer auto dialer app I import the sheet, press start and it calls one by one from my own Jio SIM. Between calls I mark Interested or Site visit in two taps and the follow-up rings me on time. Closed 3 flats last month from leads I would have forgotten.”
“We tried two telecalling CRM software before this and my counsellors stopped filling them within a week. RMDialer is the phone app itself, so every admission enquiry gets logged whether they like it or not. The auto WhatsApp after call sends the fee structure by itself. I see all 4 counsellors' calls on the web CRM every evening.”
PNPriya NairOwner · Coaching instituteKochi
“Bulk calling app was the search that brought me here. 300 dealer numbers pasted from Excel, SIM 2 selected, 6 second gap, and my two boys finished the list in a day and a half. Busy numbers got retried by itself. Earlier same list used to take a week with a notebook.”
APAmit PatelDirector · Textile tradingSurat
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RMDialer is an auto dialer app and telecalling CRM for Android that dials from the user's own SIM, shows the customer's lead status and last note on incoming and ringing calls, and automates WhatsApp follow-ups. It works as a telecaller app for one person and as a sales dialer for teams, with lead automation, a lead management CRM and per-employee call tracking.
How much does RMDialer cost?
₹159 per user per month on yearly billing or ₹249 per user per month on the 3-month plan, plus taxes, in India; $29 per user per year, or $12 per user for 3 months, outside India. Every feature is included in every plan, and there is a free 3-day trial with no credit card.
Where do I download the RMDialer app?
RMDialer is on Google Play: https://play.google.com/store/apps/details?id=com.wappblaster.rmdialer. It runs on Android 8 or newer, and you can start the free 3-day trial immediately after installing.
Does RMDialer need a cloud number or call centre setup?
No. RMDialer dials through the SIM already in the phone, so customers see your normal number, there are no per-minute charges, and no IVR or hardware is needed. Reports, lead assignment and the Web CRM work from any browser.
Does RMDialer work outside India and in other languages?
Yes. The app runs in 40 languages and dials from any country's SIM; international numbers keep their own country code. Pricing outside India is $29 per user per year, or $12 per user for 3 months, outside India.
Can a team use RMDialer, and what does the owner see?
Yes. Each telecaller uses RMDialer on their own phone, leads are assigned round-robin or by hand, and the owner sees every call, connected call, talk time, status and follow-up per person per day without asking for reports.
What is a SIM-based dialer and how is it different from cloud telephony?
A SIM-based dialer places calls from the SIM in the user's own phone, so the customer sees a normal mobile number and the call costs whatever the operator plan charges. Cloud telephony routes calls through a virtual number on a server and bills per user plus per minute, in return for features like IVR and recording. For outbound sales on mobile numbers, SIM calling gets answered more often and costs far less.
How much does an auto dialer app cost in India?
SIM-based auto dialer apps in India cost roughly ₹150 to ₹500 per user per month; cloud dialers with virtual numbers start higher and add per-minute charges. RMDialer is ₹159 per user per month on the yearly plan, plus taxes, with the auto dialer, lead CRM, WhatsApp automation, team reports and the Web CRM all included in that one price.
Is there a free trial and do I need a credit card?
Yes, 3 days with every feature unlocked for the whole team, and no card is needed. Install from the Play Store, sign in, and the trial starts. At the end you choose the 3-month or the yearly plan from inside the app or on the pricing page.
Is there a discount for yearly billing?
Yes. The yearly plan works out cheaper per month than the 3-month plan, and both include every feature: auto dialer, lead CRM, WhatsApp automation, follow-ups, analytics, team reports and the Web CRM. There are no add-on tiers, so the per-user price is the whole price.
What is the difference between a power dialer and a predictive dialer?
A power dialer calls one number at a time for one agent and waits for that call to end, so every answered call has a person ready. A predictive dialer calls several numbers at once and connects the ones that answer to whichever agent is free, which needs a call-centre server and causes dropped "silent" calls. Mobile auto dialers like RMDialer are power dialers on a SIM.
Do I need a virtual number to run a calling team?
No. A virtual number is only needed when calls must be routed through a cloud platform, for example for an inbound IVR. An outbound sales team can run entirely on business SIMs in the reps' phones, with the app logging every call and the owner reading the reports. Customers also answer known mobile numbers more readily than unfamiliar virtual ones.
Why do customers not answer calls from virtual numbers?
Because caller ID apps and phone dialers increasingly flag pooled virtual and VoIP numbers as spam or business calls, and because the same virtual number is often used for many campaigns. A real mobile number from a local SIM looks like a person calling, which is why SIM-based dialers report higher connect rates in India.
Can I use two SIMs for business calling on one phone?
Yes. On a dual-SIM Android phone the dialer lets you choose which SIM makes each call, or set a default business SIM for all sessions. You can also decide which SIM's calls are backed up and reported, so personal calls on the other SIM stay out of the team account.
How much does the WhatsApp Business API cost in India?
Meta charges per conversation, roughly ₹0.11 to ₹0.80 depending on the category (marketing costs the most, service conversations started by the customer are free within a window). Providers add a platform fee. RMDialer does not charge extra to connect an API you already have; you pay Meta or your provider directly for messages.
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₹159/user/month on yearly · every feature included · Prices are per user, exclusive of taxes.
