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Best Call Management CRM · 6 SIM-Based Apps Ranked

Best Call Management CRM: RMDialer + 5 More

A call management CRM keeps every business call as a customer record with its outcome and next step. Six that call from your team's own SIMs are ranked here, and RMDialer comes first.

Published by RMDialer · Rival facts from their own pricing pages

Your own SIM, no virtual number · Android and iPhone apps + Web CRM in one plan · No card for the trial

RAKPS 3,500+ businesses on Wappblaster tools · listed on G2, Capterra, SoftwareSuggest
Best call management CRM on Android: an RMDialer lead with its status history, remark, reminder and paid-client buttons
Ranked firstRMDialer
Status historyevery change dated

Updated

Published by RMDialer. Facts about the other five come from their own pricing pages, read on 24 October 2026. Prices are per user and before taxes; confirm with each company before you pay.

Short answer

What is the best call management CRM?

A call management CRM saves every call a team makes and takes as a customer record, with the outcome and the next follow-up. For teams on their own Android phones and SIMs, the best is RMDialer: the lead shows on the call screen, the outcome saves in two taps, missed calls nobody returned get their own list, and there is an iPhone app too. A seat is ₹159 each month on yearly billing in India, or $29 per user per year, or $12 per user for 3 months, outside India. NLCaller, SensyConnect, Dialmio, Telecalling Software and Telodial follow, checked on their own pricing pages on 24 October 2026.

Key takeaways

  • RMDialer is our pick for a call management CRM on the team’s own SIMs.
  • On yearly billing the six ranked here cost ₹159 to ₹176 a seat each month.
  • Telecalling Software has the only free plan with no user limit.
  • Every one of the six offers at least 3 days of the full product with no card.
The ranking

6 best call management CRM apps for teams on their own SIMs

Each one calls from the SIM in the caller's phone and keeps a record of the call. Ranked on what a team meets in its first week.

  1. 1

    RMDialer rmdialer.com

    Best for: Teams that want the CRM on the call screen, an iPhone app, and a dialer that stays usable without paying

    RMDialer becomes the Android phone app, so a caller sees the lead’s status and last remark while the number is still ringing, and saves the outcome in two taps when it ends. Missed calls nobody returned get their own list, follow-ups ring like alarms, and the owner reads every employee’s calls on the Web CRM. There is an iPhone app with everything except the call log, and teams of ten or more pay less per seat on the yearly plan.

    Price
    ₹159 a seat each month, billed yearly; ₹249 a seat each month over 3 months; $29 per user per year, or $12 per user for 3 months, outside India
    Without paying
    Phone dialer with call log and analytics, no login, no expiry; full app 3 days, no card

    The catch: An iPhone hands its call log to no app, so calls placed on one stay off the count.

  2. 2

    NLCaller nlcaller.com

    Best for: A team that wants a free Basic Dialer with WhatsApp after every call before it pays for seats

    NLCaller’s pricing page lists a free Basic Dialer that calls from the phone’s SIM as the default dialer, with automatic WhatsApp after every call and call analytics on the phone. A paid seat adds the CRM, reminders, team features, attendance and the web dashboard, at the same per-user rate for any team size.

    Price
    ₹162 a seat each month, billed yearly; ₹254 a seat each month over 3 months; GST extra
    Without paying
    Basic Dialer free with no expiry; every paid feature 3 days

    The catch: Its 3-month plan, ₹254 a month, is the second dearest of the six after Telodial’s.

  3. 3

    SensyConnect sensyconnect.com

    Best for: A team whose leads come in from sheets and APIs and must be shared out in turn

    SensyConnect sells one all-in plan with an auto dialer on the caller’s own SIM, a telecalling CRM with custom fields, and lead automation from sheets and APIs with round robin. Its yearly price is level with RMDialer’s, and the page says users can be added mid-plan on a pro-rated bill.

    Price
    ₹159 a seat each month, billed yearly; ₹249 a seat each month over 3 months; plus taxes
    Without paying
    No free plan; every feature for 3 days, no card

    The catch: There is no free tier, so the trial is the only unpaid look at it.

  4. 4

    Dialmio dialmio.com

    Best for: A team that wants a free business dialer and a short commitment at a low 3-month rate

    Dialmio’s pricing page lists a free business dialer on the user’s own SIM with no expiry date, and a paid CRM whose 3-month rate ties for the lowest of the six. Its auto dialer calls through the SIM already in the phone, and call recording is listed for supported Android phones.

    Price
    ₹162 a seat each month, billed yearly; ₹249 a seat each month over 3 months; taxes extra
    Without paying
    Business dialer free, no expiry; CRM 3 days, no card

    The catch: Its pricing page mentions no iPhone app.

  5. 5

    Telecalling Software telecallingsoftware.com

    Best for: An owner who wants the whole team on a free plan first, with no caller limit

    Telecalling Software lists a free plan that never expires and has no caller limit, so a whole team can dial from its own SIMs before anyone pays. The paid plan adds the lead CRM, assignment, reminders, imports and the web dashboard, and it publishes a dollar price for buyers outside India.

    Price
    ₹161 a seat each month, billed yearly; ₹251 a seat each month over 3 months; GST extra; $29 a seat a year outside India
    Without paying
    Free plan for everyone, no card, no trial clock, no user limit

    The catch: Its yearly rate is ₹2 a month above the lowest on this page.

  6. 6

    Telodial telodial.com

    Best for: Teams that want the app on iPhone as well as Android and accept a higher price for it

    Telodial’s pricing page lists apps for Android and iPhone, an auto dialer that calls through each user’s own SIM, and an owner dashboard login that is not counted as a paid user. Minutes are billed by the operator, not by Telodial.

    Price
    ₹176 a seat each month, billed yearly; ₹297 a seat each month over 3 months; taxes extra; about $31 a year outside India
    Without paying
    No free plan; every feature for 3 days, no card

    The catch: It is the most expensive of the six on both plans.

Side by side

Best call management CRM prices compared

What each one charges per user and what it gives without a card, as published on 24 October 2026.

RMDialer

Price: ₹159 a seat each month, billed yearly; ₹249 a seat each month over 3 months; $29 per user per year, or $12 per user for 3 months, outside India

Without paying: Phone dialer with call log and analytics, no login, no expiry; full app 3 days, no card

NLCaller

Price: ₹162 a seat each month, billed yearly; ₹254 a seat each month over 3 months; GST extra

Without paying: Basic Dialer free with no expiry; every paid feature 3 days

SensyConnect

Price: ₹159 a seat each month, billed yearly; ₹249 a seat each month over 3 months; plus taxes

Without paying: No free plan; every feature for 3 days, no card

Dialmio

Price: ₹162 a seat each month, billed yearly; ₹249 a seat each month over 3 months; taxes extra

Without paying: Business dialer free, no expiry; CRM 3 days, no card

Telecalling Software

Price: ₹161 a seat each month, billed yearly; ₹251 a seat each month over 3 months; GST extra; $29 a seat a year outside India

Without paying: Free plan for everyone, no card, no trial clock, no user limit

Telodial

Price: ₹176 a seat each month, billed yearly; ₹297 a seat each month over 3 months; taxes extra; about $31 a year outside India

Without paying: No free plan; every feature for 3 days, no card

Prices are per user, exclusive of taxes. Rival prices change; check each company's own site before you pay.

Why this kind

Best call management CRM benefits on your own SIM

What a team gets from any of the six, before the ranking matters.

  1. Customers see a number they know

    All six call from the SIM in the caller’s phone, so the customer sees an ordinary mobile number rather than a rented line.

  2. A price per seat, not per minute

    Yearly billing runs from ₹159 to ₹176 a seat each month across the six, and the calls ride on the mobile plan the team already pays for.

  3. A record behind every call

    Each call ends with a status and a next date saved against the customer, so tomorrow’s list is not built from memory.

  4. A fair trial on real calls

    Every one of the six gives at least 3 days of the full product without a card, enough to run the same list through two of them.

RMDialer leads filter: due today, assigned or own leads, lead statuses from New to Lost, and import tags
The CRM side of RMDialer: every number a call touched, filtered by status, owner or import in two taps.
Customer reviews

Best call management CRM reviews from business users

Real businesses, real numbers: how owners and sales teams across India and 12+ countries use RMDialer every day.

Rated 4.9 by customers 4.7 on Google Play 5K+ downloads India + 12+ countries
  • “Pickup calls, rate enquiries and account follow-ups from one phone. Missed calls during dispatch hours become call-backs instead of lost customers, and the monthly account customers get their reminder. Kannada interface. Call log backup to the account means a new phone starts where the old one stopped.”
    Prakash Hegde Owner · Courier franchise Hubli
  • “Best CRM dialer we have used for a small team. Call comes in, the lead card is already on screen with the last remark, and the status change is two taps. Only complaint: the web CRM export could use more filters. Otherwise our 6 person sales team lives in it.”
    Neha Srivastava Founder · Digital marketing agency Lucknow
  • “For a clinic the win is call management: every missed call at the front desk becomes a call-back reminder, and the patient's last visit remark shows when they ring again. Appointment reminders go on WhatsApp automatically. Our no-shows dropped noticeably in two months.”
    Deepa Krishnan Centre manager · Dental clinic Coimbatore
  • “Quote-and-chase business. Every enquiry gets a quote remark and a call-back reminder, and the ones we lost show up in the lost leads list for a discount call next month. Auto WhatsApp sends the quote PDF after the call. Would like a Telugu voice note feature, otherwise very good call management app.”
    Suresh Babu Owner · Packers and movers Vijayawada
  • “We use RMDialer as the dialer layer under our own CRM through the API. Our system pushes the lead and the assignment, the agent's phone dials it, and every call event comes back by webhook with duration, outcome and remark. Integration took our developer about two days with the GitHub samples.”
    Nikhil Bansal Product manager · Lending fintech Gurgaon
  • “Arabic auto dialer and CRM app on our Vodafone SIMs. Showroom enquiries are followed up on time, the WhatsApp catalogue goes after every call, and I see each salesperson's calls for the day. Cheaper than any call centre product we were quoted and no virtual numbers customers ignore.”
    Omar Hassan General manager · Furniture retailer Cairo, Egypt

Reviews are collected from customers on WhatsApp and on this website. Share yours on WhatsApp

A worked example

Best call management CRM for a pest control firm in Coimbatore

An illustration with round numbers, built to show the choice, not a customer story.

Picture a pest control firm in Coimbatore with five office callers booking termite treatments and chasing AMC renewals, and eight technicians in the field. Customers ring the callers' mobiles, and the renewal dates live in a spreadsheet that one person updates on Saturdays.

The owner shortlists two of the six by their best-for lines and runs the same list of sixty expiring service contracts through both for three days. Both log the calls. The difference shows in the evening: in one, every renewal call left a status and a next date, and the six customers who rang back during lunch sit in a list waiting to be returned.

The owner, who carries an iPhone, also wants the team view on that phone. That settles it for RMDialer. A firm whose owner uses Android and wants to start the callers on a free plan could reasonably have picked Telecalling Software instead.

Shared limits

Best call management CRM limits: what none of the six does

Each line names the kind of product that does the job instead.

Inbound queues and IVR

Routing callers through a menu to the next free agent needs a cloud call centre with virtual numbers.

Predictive dialing

Ringing several numbers per agent at once and passing on whoever answers is call centre software, not a phone app.

Live listen-in

A supervisor joining a live call needs the voice to pass through a server, which SIM calls never do.

Ad attribution

Telling which ad made someone call needs tracking numbers, a marketing product none of the six sells.

What a call management CRM does, part by part, is on call management CRM. For the wider software choice between SIM apps and cloud platforms, see best call management software in India, and for counting each person's calls, call tracking software.

Top call management CRM, best call management CRM app, call management CRM comparison

"Top call management CRM", "best call management CRM app" and "best CRM for call management" all come from someone drawing up a shortlist. For a team that calls from its own mobiles, the shortlist is the same six on this page, in the same order, whichever words were typed.

You will also see it called top call management crm, best call management crm app, call management crm comparison and best crm for call management. They describe the same thing, so whichever phrase brought you here, this is the page for it.

How it works

Best call management CRM trial in three days

  1. 1

    Pick two of the six

    Choose by the best-for lines, not by price: the gap between them is a few rupees a seat.

    Pick two of the six in the RMDialer app: Choose by the best-for lines, not by price: the gap between them is a few rupees a seat.
  2. 2

    Run one real list through both

    Same leads, same callers, same three days. Note what each one saved after every call.

    Run one real list through both in the RMDialer app: Same leads, same callers, same three days. Note what each one saved after every call.
  3. 3

    Read both owner views on day three

    Missed calls returned, follow-ups kept and outcomes saved decide it; the price only breaks a tie.

    Read both owner views on day three in the RMDialer app: Missed calls returned, follow-ups kept and outcomes saved decide it; the price only breaks a tie.
Questions

Best call management CRM FAQ

Which is the best call management CRM?

RMDialer is the best call management CRM for teams that call from their own Android phones and SIMs. It puts the lead on the call screen, saves the outcome in two taps, lists missed calls nobody returned and gives the owner every employee’s calls, for ₹159 a seat each month on yearly billing in India.

Why is RMDialer ranked first among call management CRMs?

Three things in one product: the phone dialer stays free with no login and no expiry, there is an iPhone app as well as the Android app, and the yearly price ties for the lowest of the six. The others each match one or two of those, not all three.

What are the top call management CRM apps in India?

This page ranks six that call from the team’s own SIM: RMDialer, NLCaller, SensyConnect, Dialmio, Telecalling Software and Telodial. Their own pricing pages, read on 24 October 2026, put yearly billing between ₹159 and ₹176 a seat each month.

Which call management CRM is the cheapest?

On yearly plans RMDialer and SensyConnect both list ₹159 a seat each month, the lowest of the six. Over 3 months RMDialer, SensyConnect and Dialmio tie at ₹249. For a team of 10 or more, RMDialer’s yearly rate drops to ₹1599 per user a year.

Which call management CRM has a free plan?

Telecalling Software lists a free plan with no user limit. RMDialer, Dialmio and NLCaller keep a free dialer with no expiry and charge for the CRM. SensyConnect and Telodial have no free tier, only a 3-day trial of every feature.

Which call management CRM works on iPhone?

RMDialer has an iPhone app with everything except the call log, and Telodial’s pricing page lists apps for Android and iPhone. On iOS no app can read the call log, so calls made on an iPhone are not counted automatically by any of them.

Do all six call management CRMs call from my own SIM?

Yes. Each pricing page read on 24 October 2026 says calls go through the SIM in the user’s phone, so none of them adds a per-minute charge or a virtual number. Your operator bills the minutes as usual.

Is NLCaller a good call management CRM?

Yes, for a team that wants a free Basic Dialer with automatic WhatsApp after every call before paying for seats. A paid seat costs ₹162 a month on yearly billing and ₹254 a month over 3 months, GST extra.

Is SensyConnect a good call management CRM?

Yes, for a team whose leads arrive from sheets and APIs and need sharing out in turn. A seat costs ₹159 a month billed yearly or ₹249 a month over 3 months, plus taxes, with a 3-day trial and no free plan.

Is Dialmio a good call management CRM?

Yes, for a team that wants a free business dialer and a low 3-month rate. A CRM seat costs ₹162 a month billed yearly or ₹249 a month over 3 months, taxes extra. Its pricing page did not mention an iPhone app when we checked.

Is Telecalling Software a good call management CRM?

Yes, for an owner who wants the whole team on a free plan first, with no caller limit. A paid seat costs ₹161 a month billed yearly or ₹251 a month over 3 months, GST extra, and $29 a year outside India.

Is Telodial a good call management CRM?

Yes, for a team that wants the app on iPhone as well as Android. It is the dearest of the six at ₹176 a seat each month billed yearly and ₹297 over 3 months, and its owner dashboard login is not counted as a paid user.

How do I compare two call management CRMs fairly?

Install both on two callers’ phones each, give both pairs the same list for three days, and compare what each owner view shows in the evening: calls counted, outcomes saved, missed calls returned and follow-ups kept. Settle on features first and let price break a tie.

Why are cloud call centre platforms left out of this list?

Because they solve a different problem. A cloud platform rents numbers and routes inbound calls through menus and queues, billed per seat and per minute. All six here manage the calls a team already makes on its own mobile numbers.

How much does the best call management CRM cost for ten users?

With RMDialer, ten users on the yearly plan pay ₹1599 each for the year, before tax, with every feature included. Over 3 months a seat is ₹249 each month. Calls cost only the team’s own SIM plans.

No trial clock on the dialer

Best call management CRM to start with no bill

The business dialer is free forever with no account and no expiry: the keypad, contacts, caller ID, the call log and your call analytics, plus free WhatsApp sends every day. A plan adds the customer record after every call, follow-up reminders, list auto dialing, your team and WhatsApp automation.

Free forever

₹0, no expiry

  • Your phone app: keypad, contacts, call log and caller ID
  • Spam and unknown-number screening on every incoming call
  • Call analytics: your day counted, by outcome, and by who you called
  • Missed calls kept in their own list, so nothing is returned late
  • Sending WhatsApp from a call, free every day

Free WhatsApp sends every day with a free account: 15 a day for your first 15 days, then 3 a day. The dialer itself needs no login at all.

On a plan

₹159/user/month, yearly

$29 per user per year, or $12 per user for 3 months, outside India

  • The customer record: lead status and remarks saved against every call
  • Follow-up reminders that ring like an alarm on the day you set
  • Auto dialing a whole list without touching the phone
  • Your team: seats, assigned calling lists and per-person reports
  • Automatic WhatsApp after calls, bulk sending and the WhatsApp API inbox
  • Backup and restore, so a new phone carries on where the old one stopped
  • Leads arriving on their own from Google Sheets, APIs and lead portals

Try it free for 3 days: unlimited use, no credit card required. Prices are per user, exclusive of taxes.

Business karte ho? Business Dialer chahiye.

Set it as your phone app in one tap. Everything works like before, and then it starts working FOR you.

₹159/user/month on yearly in India, $29/user/year elsewhere · every feature included · Prices are per user, exclusive of taxes.

Free forever: the business dialer never expires, and needs no account

Call recording supported · our team sets it up with you during training

On iPhone and Android. The iPhone app has every feature except the native call log.

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