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Glossary · Dialing

Auto dialer

An auto dialer is software that dials phone numbers from a list automatically, one after another, so the caller never types a number and only does the talking. Also searched as automatic call dialer, automatic phone dialer or auto calling app: same tool, same category.

Definitions checked 2 September 2026.

Looking for the app itself? RMDialer is an auto dialer app for Android that dials your list from your own SIM.

For the "automatic" spelling and what each tool of that name automates, see the automatic call dialer page.

Autodialer, automatic dialer and auto call dialer meaning

All three are the auto dialer under another name. Autodialer is the word written as one, automatic dialer is the longer form older phone and call centre manuals use, and auto call dialer is how people put it when calling is what they have in mind. Automatic calling is the act itself: the list is worked through by the software rather than by a hand on the keypad.

Is an automatic dialer the same as an auto dialer app?

An auto dialer app is the automatic dialer living on a phone instead of on a call centre server. It dials the list through the SIM in the handset, one number after another, and waits for the caller between calls. The naming question, and which tools carry the "automatic" label, is covered on the automatic call dialer page; the phone app is on the auto dialer app page.

In practice an auto dialer takes over the mechanical layer of a calling day: picking the next lead, placing the call, skipping a busy or switched-off number, queuing it for a retry, and, in the better ones, recording what happened before moving on. The caller sees who is being called, talks, taps an outcome, and the next call starts after a short gap. It never automates the conversation itself; software that plays a recording instead of a person is a robocaller, a different and differently regulated product.

The reason it matters is arithmetic. Finding and typing a number, then deciding whether to make the next call, costs 20 to 30 seconds and a small act of will, a hundred times a day. Removing that moves a telecaller from roughly 60 to 100 manual dials a day to 150 to 250, on the same list and the same hours. The types differ by how many lines they open per agent (power, parallel, predictive) and by where they run: on a cloud platform with virtual numbers, or on an Android phone dialing through its own SIM.

For an Indian sales team calling its own enquiries, the SIM-based kind is usually the honest fit: customers see a real mobile number and answer it, calls cost the ordinary plan rate, and no telephony contract is involved. RMDialer, which we make, is a SIM-based auto dialer app with the lead CRM in the same screen, so the outcome of each call is saved in two taps between calls. The full definition, the four types and the legal position are in the explainer linked below.

Full explainer →

Auto dialer and related telecalling terms, with what each one means
Term What it means
Auto dialer Software that dials phone numbers from a list automatically, one after another, so the caller never types a number and only does the talking. Also searched as automatic call dialer, automatic phone dialer or auto calling app: same tool, same category.
Power dialer (progressive dialer) An auto dialer that dials exactly one number per free agent, the moment their previous call ends. Every answered call meets a human instantly, so there are no abandoned calls.
Predictive dialer A call-centre dialer that rings more numbers than there are free agents, using statistics to predict answer rates. It maximises agent talk time at scale, at the cost of some answered calls meeting silence.
SIM-based dialing Auto dialing that runs on an ordinary Android phone through its own SIM: the customer sees a real local number, calls cost normal operator rates, and no cloud telephony is involved.
Dial gap The configured pause between one call ending and the next dialing in an auto-dial session: 6-10 seconds for real selling, enough to save the outcome and breathe.
From the term to the tool

Can you try auto dialer in RMDialer for free?

A definition is easier to hold once you have watched it happen on a real call. The dialer is free for good and needs no account, so reading about the term and trying it are about a minute apart.

Free forever

₹0, no expiry

  • Your phone app: keypad, contacts, call log and caller ID
  • Spam and unknown-number screening on every incoming call
  • Call analytics: your day counted, by outcome, and by who you called
  • Missed calls kept in their own list, so nothing is returned late
  • Sending WhatsApp from a call, free every day

Free WhatsApp sends every day with a free account: 15 a day for your first 15 days, then 3 a day. The dialer itself needs no login at all.

On a plan

₹159/user/month, yearly

$29 per user per year, or $12 per user for 3 months, outside India

  • The customer record: lead status and remarks saved against every call
  • Follow-up reminders that ring like an alarm on the day you set
  • Auto dialing a whole list without touching the phone
  • Your team: seats, assigned calling lists and per-person reports
  • Automatic WhatsApp after calls, bulk sending and the WhatsApp API inbox
  • Backup and restore, so a new phone carries on where the old one stopped
  • Leads arriving on their own from Google Sheets, APIs and lead portals

Try it free for 3 days: unlimited use, no credit card required. Prices are per user, exclusive of taxes.

Questions

What do people ask about auto dialer?

Is an auto dialer the same as a robocaller?

No. An auto dialer places calls for a human who then talks; a robocaller plays a recorded message to whoever answers. They are different products, and in India the second is regulated as bulk promotion.

How many calls a day does an auto dialer make possible?

Typically 150 to 250 per caller on a SIM-based dialer, against 60 to 100 by hand. The ceiling is talk time, not dialing time, so the number depends on how long conversations run.

What is an auto dialer app?

An auto dialer app calls a list of phone numbers one after another so the caller never types a number. On Android, an app like RMDialer runs the session on the phone itself using the SIM already in it: you pick a list from Excel, a Google Sheet, an API or assigned leads, press start, and the app dials each number in turn while you mark the outcome between calls.

Does RMDialer work on iPhone?

Yes. There is an iPhone app as well as the Android one, and it carries every feature except the native call log: leads, statuses, remarks, follow-up reminders, WhatsApp, templates, clients and team sync all work on iOS. Apple opens the call log to no app, so calls made on an iPhone are not recorded into the history by themselves, and only Android lets RMDialer become the phone app that answers with the customer on screen. The iPhone app is free on the App Store for iOS 17 or newer. The Web CRM works in any browser, including Safari.

How does an auto dialer work on a mobile phone?

The app becomes the phone's dialer, reads a list you give it and places each call over the SIM the same way you would by hand, only without the typing. After each call it waits a few seconds (the gap you set), shows a two-tap outcome sheet, then dials the next number. Numbers that did not answer can be rung again in a fresh session later.

Which is the best auto dialer app for Android in India?

For small and mid-sized Indian teams the best fit is a SIM-based auto dialer that runs on the phones they already own, because customers answer normal mobile numbers and there is no per-minute bill. RMDialer is that kind: the dialer is the phone app, the lead CRM, WhatsApp automation and team reports are in the same price, and the basic dialer is free with no login.

Can I auto dial numbers from an Excel sheet?

Yes. Save the sheet as Excel or CSV with a mobile number column (name and any other columns are optional), import it in the app, and start a session. The dialer calls the rows in order and lets you mark each outcome. The same works from a Google Sheet, which can also be connected as a live source so new rows import themselves.

What is a good gap between auto-dialled calls?

Five to ten seconds. That is enough to save the outcome of the last call and glance at the next lead's details without breaking rhythm. Set it longer, 15 to 20 seconds, for teams that write a proper remark after every call, and shorter for confirmation or reminder campaigns where the script is fixed.

What is the difference between a power dialer and a predictive dialer?

A power dialer calls one number at a time for one agent and waits for that call to end, so every answered call has a person ready. A predictive dialer calls several numbers at once and connects the ones that answer to whichever agent is free, which needs a call-centre server and causes dropped "silent" calls. Mobile auto dialers like RMDialer are power dialers on a SIM.

Can an auto dialer skip busy numbers and retry later?

In RMDialer the caller can skip any number during a session. For retries, switch on Call again if not answered: each missed person gets a limited number of extra rings at a pause you pick, without holding up the rest of the list. You can also filter the busy and unanswered numbers and start a fresh session later, ideally at a different hour, without re-importing the sheet.

Is an auto dialer legal in India?

Yes, for calling your own leads and customers. An auto dialer is only a faster way to place normal SIM calls, so the same rules apply as for manual calls: do not call numbers registered on the national DND list with promotional offers, honour opt-outs, and follow TRAI's rules for commercial communication. Calls to people who enquired with you, existing customers and service calls are routine.

Why do customers not answer calls from virtual numbers?

Because caller ID apps and phone dialers increasingly flag pooled virtual and VoIP numbers as spam or business calls, and because the same virtual number is often used for many campaigns. A real mobile number from a local SIM looks like a person calling, which is why SIM-based dialers report higher connect rates in India.

How many calls should a telecaller make per day?

Set the target from your own first week rather than a number from elsewhere: count dials, connected calls and saved outcomes per person, then raise it gradually. Connected conversations and outcomes matter more than dials. An auto dialer removes the dead time between calls, finding the number and typing notes, so the same person reaches more people without working longer.

How can I import leads from Facebook lead ads into a dialer?

Connect the Google Sheet that Facebook writes leads into as a lead source. Rows are checked on a schedule you set, every 30 minutes by default, then de-duplicated and tagged with the source, so the enquiry reaches a rep's calling queue the same hour instead of waiting in a spreadsheet until someone exports it. Connect the same sheet under Live Sheets in the Web CRM to share new rows across your callers in turn.

Can leads from JustDial and IndiaMART be called automatically?

Yes. Export or connect the portal's lead list (most portals email or expose leads by sheet or API), let the app import new enquiries on a schedule, and set the fresh leads to auto dial first. Speed to lead is what wins portal enquiries: the first supplier to call usually gets the order.

Customer reviews

RMDialer reviews from business users

Real businesses, real numbers: how owners and sales teams across India and 12+ countries use RMDialer every day.

Rated 4.9 by customers 4.7 on Google Play 5K+ downloads India + 12+ countries
  • “Telecaller app for Android that my staff actually use. Enquiry list is assigned to each telecaller, the auto dialer calls it from their own SIM, and test ride bookings come to me live. Punjabi interface for the girls at the desk. Price is honest, everything included, no per-user surprises.”
    Harpreet Singh Owner · Two-wheeler showroom Ludhiana
  • “We needed an auto dialer app that works on our own MTN and Airtel lines, not a call centre subscription in dollars. RMDialer runs on the phones my agents already have, dials the enquiry list, and the WhatsApp follow-up goes out after every call. Calls still go out on the SIM when data drops, and the notes sync once we are back on the network.”
    Grace Okafor Managing director · Travel agency Lagos, Nigeria
  • “We looked for telecalling software for a nine-person loan team and every quote came with cloud seats and per-minute bills. RMDialer telecalling software runs on the callers' own Jio SIMs: the lead list dials itself, the remark goes on the number, and I get dials, connects and talk time per caller every evening. Cost is one flat price per user.”
    Kavita Iyer Operations head · Loan DSA Chennai
  • “Earlier I was dialling 80 to 100 portal leads a day by hand from Excel. With RMDialer auto dialer app I import the sheet, press start and it calls one by one from my own Jio SIM. Between calls I mark Interested or Site visit in two taps and the follow-up rings me on time. Closed 3 flats last month from leads I would have forgotten.”
    Rakesh Choudhary Real estate consultant · Property advisory Jaipur
  • “We tried two telecalling CRM software before this and my counsellors stopped filling them within a week. RMDialer is the phone app itself, so every admission enquiry gets logged whether they like it or not. The auto WhatsApp after call sends the fee structure by itself. I see all 4 counsellors' calls on the web CRM every evening.”
    Priya Nair Owner · Coaching institute Kochi

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