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Best Call Tracking Software India · What the Owner Sees

Best Call Tracking Software India Is RMDialer

Call tracking software shows an owner every employee's calls without asking for a report. Six that track calls on your staff's own SIMs are ranked here for Indian businesses, and RMDialer comes first.

Published by RMDialer · Rival facts from their own pricing pages

Your own SIM, no virtual number · Android and iPhone apps + Web CRM in one plan · No card for the trial

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Best call tracking software in India on Android: RMDialer call log with lead names, call types, SIM labels and the day's call counts
Ranked firstRMDialer
Per employeecalls and talk time

Updated

Ranked by RMDialer. The other five companies are described from their own pricing pages as they read on 24 October 2026; RMDialer from its app. Prices are before GST and can change, so confirm with each company.

Short answer

What is the best call tracking software in India?

Call tracking software in India logs the calls employees make and receive on their work phones, so an owner can see calls, connected calls, talk time and missed calls per person without asking for a report. For Indian teams calling from their own SIMs, the best is RMDialer: it also counts WhatsApp, Meet and Zoom calls, lists calls never returned and ranks the team, for ₹159 a month per employee on yearly billing. Dialmio, Telodial, Telecalling Software, NLCaller and SensyConnect follow, ranked from their pricing pages as read on 24 October 2026.

Key takeaways

  • All six track calls on the employee’s own SIM, priced in rupees.
  • RMDialer also counts WhatsApp, Meet and Zoom calls.
  • Yearly billing runs from ₹159 to ₹176 a month per employee.
  • Telecalling Software keeps call analysis free for unlimited callers.
  • iPhones cannot be tracked automatically by any product.
The ranking

6 best call tracking software in India, ranked by what the owner sees

All six track calls on the SIM in each employee's phone. They differ in how much of the team's calling reaches the owner, and what is free.

  1. 1

    RMDialer rmdialer.com

    Owner sees: Calls, connected calls, talk time and missed calls per employee, a ranked team board and a list of calls never returned

    Free part
    The phone dialer with its own call history and analysis, no login needed
    Cost per employee
    ₹159 a month per employee on yearly billing; ₹249 on the quarterly plan

    Also logs WhatsApp, Meet and Zoom calls beside SIM calls, which matters in India where customers switch to WhatsApp mid-conversation.

  2. 2

    Dialmio dialmio.com

    Owner sees: Live call reports for each employee, with unanswered incoming calls turned into logged callbacks

    Free part
    A business dialer with no end date
    Cost per employee
    ₹162 a month per employee on yearly billing; ₹249 on the quarterly plan

    Its pricing page lists call recording on supported Android phones but named no iPhone app.

  3. 3

    Telodial telodial.com

    Owner sees: Reports led by talk time per caller, with apps for Android and iPhone

    Free part
    Nothing beyond a 3-day trial
    Cost per employee
    ₹176 a month per employee on yearly billing; ₹297 on the quarterly plan

    The owner’s own dashboard login does not count as a paid employee.

  4. 4

    Telecalling Software telecallingsoftware.com

    Owner sees: Per-caller figures in a web dashboard once seats are paid; call analysis on each phone before that

    Free part
    Dialling and call analysis for unlimited callers, with no end date
    Cost per employee
    ₹161 a month per employee on yearly billing; ₹251 on the quarterly plan

    The cheapest way to start tracking a large team, because the phone side never needs a seat.

  5. 5

    NLCaller nlcaller.com

    Owner sees: Team figures and a web dashboard on a paid seat; call analytics on the phone for free users

    Free part
    A Basic Dialer with call analytics and auto WhatsApp after calls
    Cost per employee
    ₹162 a month per employee on yearly billing; ₹254 on the quarterly plan

    One rate whatever the team size, so a 3-person and a 300-person team pay the same per head.

  6. 6

    SensyConnect sensyconnect.com

    Owner sees: Calls on each employee’s SIM next to the leads dealt to them from sheets and APIs

    Free part
    Nothing beyond a 3-day trial
    Cost per employee
    ₹159 a month per employee on yearly billing; ₹249 on the quarterly plan

    Best when the owner’s real question is whether new enquiries were rung quickly, since leads arrive and get dealt in one place.

At a glance

Best call tracking software India: owner view and price side by side

What reaches the owner, what is free and what a seat costs, as published on 24 October 2026.

RMDialer

Free part: The phone dialer with its own call history and analysis, no login needed

Cost: ₹159 a month per employee on yearly billing; ₹249 on the quarterly plan

Dialmio

Free part: A business dialer with no end date

Cost: ₹162 a month per employee on yearly billing; ₹249 on the quarterly plan

Telodial

Free part: Nothing beyond a 3-day trial

Cost: ₹176 a month per employee on yearly billing; ₹297 on the quarterly plan

Telecalling Software

Free part: Dialling and call analysis for unlimited callers, with no end date

Cost: ₹161 a month per employee on yearly billing; ₹251 on the quarterly plan

NLCaller

Free part: A Basic Dialer with call analytics and auto WhatsApp after calls

Cost: ₹162 a month per employee on yearly billing; ₹254 on the quarterly plan

SensyConnect

Free part: Nothing beyond a 3-day trial

Cost: ₹159 a month per employee on yearly billing; ₹249 on the quarterly plan

Prices are per user, exclusive of taxes. GST is added on every product listed.

India checklist

Best call tracking software in India: five checks before you buy

Indian customers and Indian teams call in particular ways. These checks catch the tools that were built for somewhere else.

  1. Calls on the employee’s own SIM

    Indian customers answer a mobile number they know. Tracking that needs a rented number changes what customers see.

  2. WhatsApp calls in the count

    Many Indian customers call back on WhatsApp. If those calls are invisible, the report under-counts the busiest employees.

  3. Missed calls returned

    A missed call from a buyer in India often goes to whoever picks up first next time. A list of calls never returned shows where sales leak.

  4. The app in Hindi or the local language

    Field and office staff who read Hindi, Marathi or Tamil more easily keep the app running properly.

  5. Rupee price per employee

    A dollar seat price grows with every hire and with the exchange rate. All six here bill in rupees.

If your question is which ad made a customer call, that is marketing call tracking, a different product explained on the best call tracking software page. For watching each person's calls in more detail, see employee call tracking, and for what RMDialer tracks screen by screen, call tracking software.

Customer reviews

Best call tracking software India reviews from owners

Real businesses, real numbers: how owners and sales teams across India and 12+ countries use RMDialer every day.

Rated 4.9 by customers 4.7 on Google Play 5K+ downloads India + 12+ countries
  • “We tried two telecalling CRM software before this and my counsellors stopped filling them within a week. RMDialer is the phone app itself, so every admission enquiry gets logged whether they like it or not. The auto WhatsApp after call sends the fee structure by itself. I see all 4 counsellors' calls on the web CRM every evening.”
    Priya Nair Owner · Coaching institute Kochi
  • “Employee call tracking without a call centre was exactly the requirement. 12 field executives on their business SIMs, and by evening I have calls, connected, missed and talk time per employee on my phone. Nobody types a report. Two people who were "on calls all day" turned out to be doing 11 calls. Fixed in a week.”
    Vikram Reddy Sales head · Solar EPC company Hyderabad
  • “Team of 9 salesmen on their own SIMs, no VoIP, no per-minute bills. RMDialer telecalling CRM shows me who called which customer, talk time and the remark, employee wise. Arabic interface for two of my staff was a bonus. Support on WhatsApp replied within minutes.”
    Mohammed Faisal Sales manager · Building materials trading Dubai, UAE
  • “Best CRM dialer we have used for a small team. Call comes in, the lead card is already on screen with the last remark, and the status change is two taps. Only complaint: the web CRM export could use more filters. Otherwise our 6 person sales team lives in it.”
    Neha Srivastava Founder · Digital marketing agency Lucknow
  • “Telecaller app for Android that my staff actually use. Enquiry list is assigned to each telecaller, the auto dialer calls it from their own SIM, and test ride bookings come to me live. Punjabi interface for the girls at the desk. Price is honest, everything included, no per-user surprises.”
    Harpreet Singh Owner · Two-wheeler showroom Ludhiana
  • “We connected our website form and a Google Sheet as lead sources. New sign-ups appear in RMDialer within 15 minutes, get assigned round robin and dialled the same hour. Speed to lead went from a day to under an hour, and demo bookings roughly doubled. The call logs API pushes everything back into our own dashboard.”
    Rohan Kulkarni Co-founder · SaaS startup Pune

Reviews are collected from customers on WhatsApp and on this website. Share yours on WhatsApp

A worked example

Best call tracking software for a pharma distributor in Jabalpur

A made-up but typical distributor, showing what an owner learns in the first week of tracking.

Picture a pharma distributor in Jabalpur supplying chemist shops across Katni, Satna and Rewa, with six medical representatives and two order-takers in the office. Chemists ring in their orders and ask about schemes and credit notes; the representatives ring chemists about stock before each visit.

The owner trials RMDialer and Dialmio on the work phones for three days. Both count the calls. What changes the business is the not-called-back list: eleven chemists who rang the office on a Saturday afternoon were never called back, and four of them placed their orders with another stockist on Monday.

The owner also sees that two representatives move most chemist conversations to WhatsApp calls, which only RMDialer counted. The team call log now opens on the owner's phone every evening, in Hindi for the order-takers, and the Saturday missed calls are returned before the shop closes.

Call tracking software India, top call tracking app in India, employee call tracking software India

Indian owners search for call tracking software India, a top call tracking app in India, or employee call tracking software India. Each one means the same purchase: a way to see every employee's calls on the phones they already carry, priced in rupees, without a rented number.

You will also see it called call tracking software india, best call tracking software in india, top call tracking app india and call tracking software in india. They describe the same thing, so whichever phrase brought you here, this is the page for it.

How it works

Best call tracking software India setup in three steps

  1. 1

    Add each employee’s phone

    Each person installs the app on the work phone and signs in, and tracking starts with the next call.

    Add each employee’s phone in the RMDialer app: Each person installs the app on the work phone and signs in, and tracking starts with the next call.
  2. 2

    Open the team call log

    Calls, connected, talk time and missed calls for every employee, filtered by day or person.

    Open the team call log in the RMDialer app: Calls, connected, talk time and missed calls for every employee, filtered by day or person.
  3. 3

    Chase what was never returned

    The not-called-back list shows every number that rang and got no reply on any SIM.

    Chase what was never returned in the RMDialer app: The not-called-back list shows every number that rang and got no reply on any SIM.
Questions

Best call tracking software India FAQ

Which is the best call tracking software in India for business owners?

For an Indian owner whose staff call from their own mobiles, RMDialer is the best call tracking software: it shows calls, connected calls, talk time and missed calls per employee, ranks the team, lists calls never returned and counts WhatsApp calls too. It costs ₹159 a month per employee on yearly billing, and the phone dialer is free.

Is RMDialer made for call tracking in India?

Yes. It is built by an Indian company in Bikaner, priced in rupees, works on Jio, Airtel, Vi and BSNL SIMs, runs in Hindi and other Indian languages, and logs WhatsApp calls beside SIM calls, which suits how Indian customers call back.

What does call tracking software cost per employee in India?

Across the six here, yearly billing runs from ₹159 to ₹176 a month per employee and quarterly billing from ₹249 to ₹297, before GST. Calls are billed by your mobile operator as usual; none of the six adds a per-minute fee.

Can I track my employees’ calls in India without a rented number?

Yes. All six track calls on the SIM already in each employee’s phone, so there is no virtual number, no KYC with a telephony provider and no change to the number customers see.

Which call tracking software in India counts WhatsApp calls?

RMDialer logs WhatsApp, Google Meet and Zoom calls in the call history beside SIM calls. For the other five, ask during the trial, because their pricing pages did not mention it.

Which call tracking software in India has a free plan?

Telecalling Software leaves dialling and call analysis free for unlimited callers. NLCaller’s Basic Dialer and RMDialer’s phone dialer both show call analysis on the phone for free, and Dialmio keeps its business dialer free. An owner’s team view is paid in all four.

How do I see which employee did not call back a customer?

In RMDialer, numbers that rang and got no call back from any SIM appear in a not-called-back list on the home screen and as a filter in the call log, so the owner sees the leak by person.

Is employee call tracking legal in India?

Tracking calls on company work phones is common, but tell employees what is logged and why before you start, and keep personal phones out unless the person agrees. Under India’s data rules, keep the data only as long as you need it. This is general information, not legal advice.

Can call tracking software in India work for field staff?

Yes. Calls are logged on the phone wherever the employee is, and they sync when the phone has data. RMDialer also has attendance with a selfie punch-in, which field teams often need alongside call tracking.

Does call tracking need the internet on every phone?

Only to send the figures to the owner. The calls themselves use the mobile network, and the counts sync once data returns, so a weak signal on a highway or in a godown delays the report but does not lose calls.

Can I get a daily call report from my team on WhatsApp?

With RMDialer, yes: the day’s call report can be shared on WhatsApp, or arrive as a notification at the time you choose, and call history exports to Excel or PDF for any period.

Does call tracking software work on iPhones in India?

Apple keeps the call history away from all apps, so calls on an iPhone cannot be counted automatically by any of the six. RMDialer and Telodial have iPhone apps for the other work; for tracking, Android phones are needed.

Which call tracking software suits a team of 50 or more in India?

One where the owner’s view ranks everyone and the per-employee price drops with size. RMDialer’s yearly rate falls for teams of ten or more and its team board ranks the whole team; Telecalling Software suits a large team that wants the phone side free.

How did you rank call tracking software in India?

By how much an owner can see about each employee’s calls. RMDialer is our product, so its row comes from the app; the other five are as their pricing pages read on 24 October 2026. Confirm current prices with each company.

Can call tracking software in India record calls?

Some can, on phones that allow it. RMDialer supports recording, set up with your team during training, and Dialmio lists recording on supported Android phones. Tell customers before recording their calls.

No trial clock on the dialer

RMDialer free plan vs paid plan

The business dialer is free forever with no account and no expiry: the keypad, contacts, caller ID, the call log and your call analytics, plus free WhatsApp sends every day. A plan adds the customer record after every call, follow-up reminders, list auto dialing, your team and WhatsApp automation.

Free forever

₹0, no expiry

  • Your phone app: keypad, contacts, call log and caller ID
  • Spam and unknown-number screening on every incoming call
  • Call analytics: your day counted, by outcome, and by who you called
  • Missed calls kept in their own list, so nothing is returned late
  • Sending WhatsApp from a call, free every day

Free WhatsApp sends every day with a free account: 15 a day for your first 15 days, then 3 a day. The dialer itself needs no login at all.

On a plan

₹159/user/month, yearly

$29 per user per year, or $12 per user for 3 months, outside India

  • The customer record: lead status and remarks saved against every call
  • Follow-up reminders that ring like an alarm on the day you set
  • Auto dialing a whole list without touching the phone
  • Your team: seats, assigned calling lists and per-person reports
  • Automatic WhatsApp after calls, bulk sending and the WhatsApp API inbox
  • Backup and restore, so a new phone carries on where the old one stopped
  • Leads arriving on their own from Google Sheets, APIs and lead portals

Try it free for 3 days: unlimited use, no credit card required. Prices are per user, exclusive of taxes.

Business karte ho? Business Dialer chahiye.

Set it as your phone app in one tap. Everything works like before, and then it starts working FOR you.

₹159/user/month on yearly in India, $29/user/year elsewhere · every feature included · Prices are per user, exclusive of taxes.

Free forever: the business dialer never expires, and needs no account

Call recording supported · our team sets it up with you during training

On iPhone and Android. The iPhone app has every feature except the native call log.

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