Best Call Tracking Software · Sales Kind, 6 Ranked
Best Call Tracking Software Is RMDialer
Most call tracking lists mix tools that track ads with tools that track people. This one ranks six that track what a team's phones actually did, and RMDialer comes first.
Written by RMDialer · Other brands as their pricing pages read
Your own SIM, no virtual number · Android and iPhone apps + Web CRM in one plan · No card for the trial
RAKPS3,500+ businesses on Wappblaster tools · listed on G2, Capterra, SoftwareSuggest
Ranked firstRMDialer
Per employeecalls and talk time
WhatsApp callsin the same log
Outside India$29 a user a year
Updated
RMDialer wrote this ranking. Its own row comes from the app; the other five rows come from what each company's pricing page showed on 24 October 2026. Check details with each company directly before you decide.
Short answer
Which is the best call tracking software?
Call tracking software comes in two kinds: sales call tracking, which counts what a team's phones did, and marketing call tracking, which uses tracking numbers to show which ad produced a call. For a sales team tracking its own phones, the best is RMDialer: it logs SIM calls and WhatsApp, Meet and Zoom calls per employee, lists missed calls nobody returned and exports reports to Excel or PDF, at ₹159 per user a month on yearly billing in India or $29 per user per year, or $12 per user for 3 months, outside India. Telodial, Telecalling Software, Dialmio, NLCaller and SensyConnect follow, from their pricing pages as seen on 24 October 2026.
Key takeaways
Sales and marketing call tracking are different products.
All six ranked here are the sales kind, on the team’s own SIMs.
WhatsApp, Meet and Zoom calls land in RMDialer’s log as well.
Three of the six publish a price outside India.
For ad attribution, look for a marketing call tracking provider instead.
Two products, one name
Best call tracking software: sales kind or marketing kind
Before any ranking, decide which question you need answered. Most best-of lists rank both kinds together, which is why buyers end up with the wrong one.
Sales call tracking compared with marketing call tracking on the question, method, numbers, report, buyer and the tools on this page
Compared on
Sales call tracking
Marketing call tracking
Question it answers
What did each person on my team do on the phone today?
Which ad, keyword or web page made this person call us?
How it works
An app on each work phone logs calls as they happen
A different tracking number is shown for each ad or page
Numbers involved
The team’s own mobile numbers
Rented tracking numbers that forward to your line
Main report
Calls, connected, talk time and missed calls per employee
Calls per campaign, source and keyword
Who buys it
Sales managers and business owners
Marketing teams and ad agencies
The six on this page
All six
None of them
Question it answers
Sales: What did each person on my team do on the phone today?
Marketing: Which ad, keyword or web page made this person call us?
How it works
Sales: An app on each work phone logs calls as they happen
Marketing: A different tracking number is shown for each ad or page
Numbers involved
Sales: The team’s own mobile numbers
Marketing: Rented tracking numbers that forward to your line
Main report
Sales: Calls, connected, talk time and missed calls per employee
Marketing: Calls per campaign, source and keyword
Who buys it
Sales: Sales managers and business owners
Marketing: Marketing teams and ad agencies
The six on this page
Sales: All six
Marketing: None of them
The ranking
6 best call tracking software tools for sales teams
All six count the calls a team makes and takes on its own phones. Ranked by how much of a team's calling each one captures.
Tracks: Every SIM call on each employee’s phone, plus WhatsApp, Meet and Zoom calls in the same history
Missed calls nobody returned get their own list on the home screen, and the day’s call report can be shared on WhatsApp or arrive as a notification at a set time.
Price outside India: $29 per user per year, or $12 per user for 3 months, outside India
Missing piece: It counts calls; it does not tell an advertiser which ad made the phone ring.
2
Telodial telodial.com
Tracks: Calls on each user’s own SIM, with talk time per caller leading the reports
Runs on iPhone as well as Android, and the owner’s dashboard login is not charged as a seat.
Price outside India: About $31 a seat for a year
Missing piece: The dearest of the six in rupees as well.
3
Telecalling Software telecallingsoftware.com
Tracks: Calls from the caller’s own SIM, with call analysis on the free plan
Call analysis stays free for any number of callers, so tracking can start before anyone pays.
Price outside India: $29 a seat for a year
Missing piece: The owner’s web dashboard is part of the paid seat.
4
Dialmio dialmio.com
Tracks: Outgoing and incoming calls, with unanswered incoming calls turned into callbacks
Live call reports per employee, and recording listed for supported Android phones.
Price outside India: Its site lists rupee prices only
Missing piece: No iPhone app was named on its pricing page.
5
NLCaller nlcaller.com
Tracks: Calls through the SIM, with call analytics on the phone even on the free Basic Dialer
A WhatsApp message can follow each call automatically from the free tier.
Price outside India: Its site lists rupee prices only
Missing piece: The team view and web dashboard need a paid seat.
6
SensyConnect sensyconnect.com
Tracks: Calls on each caller’s own SIM alongside leads arriving from sheets and APIs
Strongest where tracking must start the moment a new enquiry lands, since leads are dealt in turn.
Price outside India: Its site lists rupee prices only
Best call tracking software measures these five things
A sales call tracker earns its place when its report changes what a manager does tomorrow. These are the figures that do that.
Calls made and calls connected, per person. The gap between the two
shows who is dialling into dead lists and who is reaching people. A tool that only shows the first number hides
the problem it was bought to find.
Talk time. Ten two-second calls look busy on a count and mean nothing.
Talk time per person is the figure that separates real conversations from ticking boxes.
Missed calls that never got a reply. For most small businesses this is
where money leaks. The number rang, nobody answered, and nobody rang back on any phone.
Calls that moved to WhatsApp or video. When a customer switches apps
mid-conversation, a tracker that only watches the SIM shows the person as idle while they are working hardest.
The same view for every day, exportable. A report the manager has to
request is a report nobody reads. RMDialer exports call history to Excel or PDF for any period and can send the
day's figures as a notification at a set hour.
Customer reviews
Best call tracking software reviews from business owners
Real businesses, real numbers: how owners and sales teams across India and 12+ countries use RMDialer every day.
Rated 4.9 by customers 4.7 on Google Play 5K+ downloads India + 12+ countries
“Employee call tracking without a call centre was exactly the requirement. 12 field executives on their business SIMs, and by evening I have calls, connected, missed and talk time per employee on my phone. Nobody types a report. Two people who were "on calls all day" turned out to be doing 11 calls. Fixed in a week.”
VRVikram ReddySales head · Solar EPC companyHyderabad
“Renewal reminders and call tracking for 5 agents on Safaricom lines. Every policy renewal rings the right agent before it lapses, and I see the calls each agent made without asking. During a data outage upcountry the calls still went through on the SIM, and the notes reached the account when the network came back. Priced for a small business, which most CRMs are not.”
JMJames MwangiFounder · Insurance brokerageNairobi, Kenya
“Collections calling is volume work. The auto dialer clears 250 numbers per executive per day from their own SIM, promise-to-pay dates become reminders, and the daily call report shows connected versus not reachable per person. Talk time per employee ended the "phone was busy all day" excuse.”
“Every visa enquiry moves through counselling, documents and filing as lead statuses, and the counsellor's phone rings for each follow-up. What I check daily is the employee call logs report: calls, connected, talk time per counsellor, on my phone. The register we used to maintain is gone.”
“Staff attendance with selfie and location, inside the same dialer our supervisors already use for client calls. Punch in only works within the site geofence and needs a live selfie, so proxy attendance stopped. The monthly report exports for payroll. One app, two problems solved.”
MIMeenakshi IyerHR and admin head · Facility management companyChennai
“Telecalling software for a 22-seat domestic process, without buying a dialer server. Each agent gets an assigned queue, sessions run on SIM, and the supervisor dashboard shows calls, connected and talk time per agent in real time. Our cost per seat dropped to a fraction of the cloud dialer we were on.”
GTGaurav TyagiOwner · Small BPO processNoida
Reviews are collected from customers on WhatsApp and on this website.
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A worked example
Best call tracking software for an orthodontic clinic chain in Muscat
A made-up but typical case of a business that first bought the wrong kind of call tracking.
Picture a chain of three orthodontic clinics in Muscat, Seeb and Sohar, with a front-office coordinator at each
who rings patients about aligner and braces consultations. The owner first paid for marketing call tracking and
learned that most calls came from search ads. What the report could not say was why consultation bookings
stayed flat.
With sales call tracking on the three coordinators' work phones, the answer took two days: one clinic left a
third of its missed calls unreturned until the next morning. The not-called-back list now sits on that
coordinator's home screen, and the owner reads calls and talk time per clinic in a daily report.
The clinics kept the ad tracking for the marketing agency. The two kinds answer different questions, and the
owner needed both, but only one of them told her where the consultations were being lost.
Top call tracking software, best call tracking app, call tracking software comparison
"Top call tracking software", "best call tracking app" and "call tracking software comparison" all come from a buyer
with a shortlist to make. Adding "sales" to the search is the quickest way to leave the ad-tracking tools behind and
find the kind ranked on this page.
You will also see it called top call tracking software, best call tracking app, call tracking software comparison and best sales call tracking software. They describe the same thing, so whichever phrase
brought you here, this is the page for it.
How it works
Best call tracking software trial on real phones
1
Decide which kind you need
If the question is about your people, it is sales call tracking; if it is about your ads, it is marketing call tracking.
2
Install on two phones
Put two of the six on two work phones for three days and let the calls happen normally.
3
Read the reports side by side
Compare calls counted, talk time and missed calls returned; pick the one your manager actually opens.
Questions
Best call tracking software FAQ
What is the best call tracking software for a sales team?
For a sales team calling from its own phones, RMDialer ranks first among call tracking tools, because it logs every SIM call on each employee’s phone, adds WhatsApp, Meet and Zoom calls to the same history, lists missed calls nobody returned and reports calls and talk time per person. Outside India it is $29 per user per year, or $12 per user for 3 months, outside India.
Why is RMDialer first on this call tracking list?
It tracks the widest set of calls of the six, including internet calls beside SIM calls, it keeps a free phone dialer with no end date, and it has an iPhone app. Each of the others leads on one narrower point, named in its row.
What is the difference between sales and marketing call tracking?
Sales call tracking counts what a team’s phones did: calls made, answered, missed and talk time per person. Marketing call tracking shows a different phone number on each ad or page so an advertiser can see which one produced a call. The tools are built differently, and most lists mix them.
Which call tracking software tells me which ad made someone call?
That is marketing call tracking, done with tracking numbers that forward to your line. None of the six tools on this page does it; they track the calls your team makes and takes on its own phones. If ad attribution is the goal, look for a marketing call tracking provider.
Can call tracking software count WhatsApp calls?
RMDialer logs WhatsApp, Google Meet and Zoom calls in the call history beside SIM calls, so a person who moves a customer to WhatsApp still shows the call. Most call tracking tools only count calls on the phone line.
Which call tracking software works outside India?
All six run on Android phones anywhere and track calls through the local SIM. Three publish a price outside India: RMDialer ($29 per user per year, or $12 per user for 3 months, outside India), Telecalling Software ($29 a seat for a year) and Telodial (about $31 a seat for a year).
Is there free call tracking software?
Partly. Telecalling Software keeps call analysis free for any number of callers, NLCaller shows call analytics on its free Basic Dialer, and RMDialer’s phone dialer with its call history and analysis is free with no end date. A team view for the manager is paid in all three.
Does call tracking software work on iPhone?
Only partly, on any product. Apple does not let apps read an iPhone’s call history, so calls made on an iPhone cannot be counted automatically. RMDialer and Telodial both have iPhone apps for the rest of the work.
Can call tracking software show missed calls nobody called back?
RMDialer does: numbers that rang and got no call back on any SIM appear as a list on the home screen and as a "not called back" filter in the call log. Dialmio turns unanswered incoming calls into logged callbacks.
Can I export call tracking reports?
In RMDialer, call history exports to Excel or PDF for any period, and a daily call report can be shared on WhatsApp or arrive as a notification at a set time. For other tools, ask for an export during the trial.
Can a call tracking tool also record the calls it counts?
Some can, on phones that allow it. RMDialer supports call recording and our team sets it up with yours during training; Dialmio lists recording for supported Android phones. Recording and call tracking are separate jobs, so check both if you need both.
Do employees have to agree to call tracking?
They should be told. Tracking is set up on work phones with each person signing in, and it is good practice, and in many countries a legal duty, to explain what is logged and why before it starts.
How were these call tracking tools compared?
We make RMDialer, so its row describes our own app. For the other five we used what each company’s pricing page said on 24 October 2026. Prices and features move, so ask each company for its current terms.
Why are well-known marketing call tracking brands missing here?
Because they answer a different question. They rent tracking numbers to measure ads, which is useful to a marketing team but tells a sales manager nothing about what each employee did on the phone. This page ranks only tools of the sales kind.
How long should a call tracking trial run?
Three working days on real phones is enough. By then you can see whether every call was counted, whether missed calls were returned and whether the manager opened the report without being reminded.
No trial clock on the dialer
RMDialer free plan vs paid plan
The business dialer is free forever with no account and no expiry: the keypad, contacts, caller ID, the call log and your call analytics, plus free WhatsApp sends every day. A plan adds the customer record after every call, follow-up reminders, list auto dialing, your team and WhatsApp automation.
Free forever
₹0, no expiry
Your phone app: keypad, contacts, call log and caller ID
Spam and unknown-number screening on every incoming call
Call analytics: your day counted, by outcome, and by who you called
Missed calls kept in their own list, so nothing is returned late
Sending WhatsApp from a call, free every day
Free WhatsApp sends every day with a free account: 15 a day for your first 15 days, then 3 a day. The dialer itself needs no login at all.
On a plan
₹159/user/month, yearly
$29 per user per year, or $12 per user for 3 months, outside India
The customer record: lead status and remarks saved against every call
Follow-up reminders that ring like an alarm on the day you set
Auto dialing a whole list without touching the phone
Your team: seats, assigned calling lists and per-person reports
Automatic WhatsApp after calls, bulk sending and the WhatsApp API inbox
Backup and restore, so a new phone carries on where the old one stopped
Leads arriving on their own from Google Sheets, APIs and lead portals
Try it free for 3 days: unlimited use, no credit card required. Prices are per user, exclusive of taxes.
Business karte ho? Business Dialer chahiye.
Set it as your phone app in one tap. Everything works like before, and then it starts working FOR you.
₹159/user/month on yearly in India, $29/user/year elsewhere · every feature included · Prices are per user, exclusive of taxes.
Free forever: the business dialer never expires, and needs no account
Call recording supported · our team sets it up with you during training
On iPhone and Android. The iPhone app has every feature except the native call log.