A dialer for call recording is only as good as where the recordings end up. RMDialer keeps each one with the call and the lead it belongs to, so a caller or a manager can play it back in two taps.
Call recording supported · our team sets it up with you during training
Your own SIM, no virtual number · Android and iPhone apps + Web CRM in one plan · No card for the trial
Updated
Short answer
The best dialer for call recording, for a business, is a phone dialer that records each call and files the recording under the customer it belongs to, so the caller and the manager can play it from the lead later. RMDialer works this way on Android: it records on phones that allow it, reads the phone's own recorder on phones that do not, shows Recorded or Not recorded after every call, and uploads only calls with leads. Our team sets recording up with yours during training, and a seat is ₹159 monthly when billed yearly in India; outside India, $29 per user per year, or $12 per user for 3 months, outside India.
Key takeaways
Recording the audio is the easy half. What a business needs is the recording in the right place, every time, with nobody guessing whether it worked.
Each file is filed under the call and the lead it belongs to, so nobody hunts through a folder of dates and numbers.
Right after the call the screen shows Recorded with the length, or Not recorded, so a silent failure is caught the same day.
Recordings of lead calls go to the server, so a dispute is settled from the office instead of by borrowing a handset.
Only calls with leads are uploaded, which keeps a caller’s family calls out of the company account.
Android brands differ in what they allow, so a good setup starts with a test call on each model the team uses.
Five ways a business ends up recording calls. They differ less in the audio than in where the file lives afterwards and who can play it.
| Compared on | Business dialer with CRM | Phone’s built-in recorder | Call recorder app | Replacement dialer app | Cloud dialer |
|---|---|---|---|---|---|
| Where the file lives | On the call and the lead, and on the server for lead calls | A folder on the phone | Inside the recorder app | A folder on the phone | On the provider’s server |
| Linked to the customer | Yes, by the lead’s number | No, only a date and number | Sometimes a contact name | Sometimes a contact name | Yes, if the CRM is connected |
| Manager can play it | Yes, from the call details | Only on that phone | Only on that phone | Only on that phone | Yes, in the console |
| Calls from your SIM | Yes | Yes | Yes | Yes | No, a rented number |
| Works on every Android phone | Phones that allow it; a test tells you | Depends on the brand | Depends on the brand and version | Depends on the brand and version | Yes, the server records |
| Cost model | ₹159 per user monthly, yearly plan | Free with the phone | Free or a small fee | Free or a small fee | Seat fee plus minutes |
Where the file lives
Linked to the customer
Manager can play it
Calls from your SIM
Works on every Android phone
Cost model
A recorder app is the right answer for one person who wants their own calls kept. A business needs the first column, because a file that is not attached to a customer is never found again. Recording on your own SIM in more depth, including how teams roll it out, is on SIM-based call recording, and the difference between keeping a log of calls and keeping the audio is explained in call log tracking vs call recording.
Android phones split into two groups, and a good dialer handles both instead of failing quietly on one.
RMDialer records the call itself. A notification shows "Recording call with" the customer's name, and Stop ends only the recording, never the call. If two recordings in a row come out silent, recording pauses and the app asks you to run the test again.
The phone's own Phone app does the recording, with "Auto record calls" or "Record all calls" switched on. RMDialer reads those files and matches each to its call. Google Phone is the exception: it keeps its files from every other app, so those recordings are shared across by hand.
Real businesses, real numbers: how owners and sales teams across India and 12+ countries use RMDialer every day.
“Pickup calls, rate enquiries and account follow-ups from one phone. Missed calls during dispatch hours become call-backs instead of lost customers, and the monthly account customers get their reminder. Kannada interface. Call log backup to the account means a new phone starts where the old one stopped.”
“We tried two telecalling CRM software before this and my counsellors stopped filling them within a week. RMDialer is the phone app itself, so every admission enquiry gets logged whether they like it or not. The auto WhatsApp after call sends the fee structure by itself. I see all 4 counsellors' calls on the web CRM every evening.”
“Employee call tracking without a call centre was exactly the requirement. 12 field executives on their business SIMs, and by evening I have calls, connected, missed and talk time per employee on my phone. Nobody types a report. Two people who were "on calls all day" turned out to be doing 11 calls. Fixed in a week.”
“For a clinic the win is call management: every missed call at the front desk becomes a call-back reminder, and the patient's last visit remark shows when they ring again. Appointment reminders go on WhatsApp automatically. Our no-shows dropped noticeably in two months.”
“Quote-and-chase business. Every enquiry gets a quote remark and a call-back reminder, and the ones we lost show up in the lost leads list for a discount call next month. Auto WhatsApp sends the quote PDF after the call. Would like a Telugu voice note feature, otherwise very good call management app.”
“Arabic auto dialer and CRM app on our Vodafone SIMs. Showroom enquiries are followed up on time, the WhatsApp catalogue goes after every call, and I see each salesperson's calls for the day. Cheaper than any call centre product we were quoted and no virtual numbers customers ignore.”
Reviews are collected from customers on WhatsApp and on this website. Share yours on WhatsApp
A made-up but typical workshop, showing why the recording's home matters more than the recorder.
Picture a car service centre in the Waluj industrial area of Aurangabad with three service advisors. Each one rings customers about their job card: the estimate, extra work found on the ramp such as worn brake pads, and the pickup and drop time. Every month two or three customers dispute a quote they say they never approved.
The advisors used a free recorder app. The recordings existed, in a folder of dates on each advisor's phone, and finding the one call about a disputed quote meant borrowing the phone and scrolling. Once a recording turned out to be silent after a system update, and nobody had noticed for three weeks.
With a dialer that files recordings on the lead, the manager opens the customer, plays the call where the brake pads were approved, and the dispute ends in a minute. Insurance claim calls get the same treatment. The after-call screen shows Recorded or Not recorded, so the next silent recording is caught the day it happens.
Four things people sometimes expect from a recording dialer, and why a phone app is not the tool for them.
Before recording customer calls in India, read call recording law for Indian businesses. If you are choosing the dialer for a whole floor of agents rather than for recording alone, compare the best dialer for call center in India.
"Dialer with call recording", "call recording dialer app" and "best calling app with recording" are the same wish: one app that dials and keeps the audio. For a person, a recorder app may be enough. For a business, the words that matter are the ones nobody types: with the recording on the customer's record.
You will also see it called dialer with call recording, call recording dialer app, best calling app with call recording and best dialer app with call recorder. They describe the same thing, so whichever phrase brought you here, this is the page for it.
One test call shows whether the phone gives call audio to apps, or whether its own recorder should do the job.
Either RMDialer records, or the phone app’s Record all calls setting is turned on and RMDialer reads its files.
After a call, the recording sits in the call details with its length, ready for the caller or the manager.
For a team that calls customers from its own phones, RMDialer is the best dialer for call recording, because each recording is kept with the call and the lead and the manager can play lead calls from the office. Recording is set up with your team during training. Each user costs ₹159 monthly with yearly billing in India (elsewhere, $29 per user per year, or $12 per user for 3 months, outside India).
Yes. RMDialer records calls on phones that allow apps to record, and on phones that do not, it picks up the files made by the phone’s own Record all calls setting. Each recording is attached to its call and lead. Our team sets it up with you during training, because Android brands differ.
Newer Android versions limit which apps can capture the audio of a call, and each brand applies its own rules on top. That is why a recorder can work on one model and record silence on another. A test call on each handset is the only reliable check.
RMDialer notices. When the last two recordings had no sound, it pauses recording and asks you to open Call Recording and run the test, so the team switches to the phone’s own recorder instead of collecting empty files for a month.
Yes, on many phones. Turn on Auto record calls or Record all calls in the phone app; the wording changes by model. RMDialer then reads those recordings and files each one under the matching call and lead.
Google Phone can record calls, but it does not let any other app read the files. That is Google’s rule. With RMDialer you share each Google Phone recording across yourself, and it is then stored with the call.
Yes, for calls with leads. Those recordings go to the server and play from the call details, so a manager can hear a disputed price or promise without taking the caller’s phone. Calls that are not with a lead stay on the phone.
Only calls with leads are sent to the server. A caller’s other calls are not uploaded to the company account, which keeps family and personal calls private on a phone that is also used for work.
Search by number or name in Call Recording, or filter to calls with leads, recordings not uploaded yet, or uploaded ones. The quicker path is to open the lead: its calls and their recordings are listed together.
The after-call screen says Recorded with the length, or Not recorded. A caller sees at once when a call slipped through, and a manager can check the same on the call details later.
Recording a call you are part of is common in Indian businesses, but tell the customer the call is recorded and keep recordings only as long as you need them. Our article on call recording law for Indian businesses covers it in more depth. This is general information, not legal advice.
No. A phone dialer records calls that go through the SIM. Calls made inside WhatsApp or other internet apps are outside what any phone dialer can record.
A cloud dialer records every call on its own server, on any device, which is its strength. The cost is a rented number your customers may not answer, and a bill for every minute. Teams calling from their own SIMs trade a phone-by-phone setup for higher answer rates.
For a business, yes. A recording with no customer attached is a file nobody will find again. When the dialer is also the CRM, the recording sits beside the stage, the remark and the next follow-up of the same lead.
It varies by brand and Android version, and it can change after a system update. Before buying phones for a team, run the recording test on one handset of each model, and keep the phone’s own recorder as the fallback.
The business dialer is free forever with no account and no expiry: the keypad, contacts, caller ID, the call log and your call analytics, plus free WhatsApp sends every day. A plan adds the customer record after every call, follow-up reminders, list auto dialing, your team and WhatsApp automation.
Free WhatsApp sends every day with a free account: 15 a day for your first 15 days, then 3 a day. The dialer itself needs no login at all.
$29 per user per year, or $12 per user for 3 months, outside India
Try it free for 3 days: unlimited use, no credit card required. Prices are per user, exclusive of taxes.
Business karte ho? Business Dialer chahiye.
Set it as your phone app in one tap. Everything works like before, and then it starts working FOR you.
₹159/user/month on yearly in India, $29/user/year elsewhere · every feature included · Prices are per user, exclusive of taxes.
Free forever: the business dialer never expires, and needs no account
Call recording supported · our team sets it up with you during training
On iPhone and Android. The iPhone app has every feature except the native call log.
