It is the pick when
Your people phone customers, then go and see them: sales visits, site surveys, collections, service follow-ups. One app holds the calls, the leads, attendance and the route.
Best field team tracking app
A field team tracking app shows managers where their people went during working hours: the route, the places they stopped and the distance, from each person's phone. The best one depends on what your team does all day. For teams that phone customers and then visit them, RMDialer records both in one app.
Free personal dialer. Paid features include a 3-day trial; no card required.
Team plans: ₹159/user/month in India, $29/user/year elsewhere, billed yearly + taxes →Updated
Short answer
The best field team tracking app is the one built around your team's day: a time clock app for hourly crews, a field service app for technicians on booked jobs, a field force app for reps on fixed beats. For teams that call customers and then visit them, RMDialer records calls, routes and stops in one app.
Key takeaways
What a good one gives you
What a manager gains once each person's working day is recorded by the phone they already carry.
Each place a person stayed shows up with its arrival and leaving time.
The day's distance comes from the route itself.
Nothing is recorded before punch in, on a break or after punch out.
The same app logs the field worker's business calls.
The phone each person carries is the tracker.
Tracking sits inside the same plan as the dialer and CRM.
Know the kind first
Lists of the best apps mix four very different tools. Each is excellent for one kind of team and awkward for the others, so decide which kind you need before comparing names.
| Kind | Built around | Fits | What you give up |
|---|---|---|---|
| Time clock app with GPS | Clock in and out, timesheets, payroll exports | Hourly crews paid by the hour | Little on calls or customers |
| Field service job app | Jobs, dispatch, schedules, checklists | Technicians sent to booked jobs | Usually priced higher per person |
| Field force sales app | Beat plans, outlet lists, order booking | Distribution reps on fixed beats | Heavier setup for small teams |
| Calling and tracking app | Phone dialer, leads, attendance and live location | Teams that call customers and then visit them | No job dispatch or order booking |
RMDialer is the last kind. Reps who sell on fixed outlet beats are covered on field force tracking app, and teams that split their day between calls and visits on sales team tracking app.
Test on a real day
Demo screens all look alike. These seven checks separate the apps once a real person carries the phone for a real working day.
An honest fit
Your people phone customers, then go and see them: sales visits, site surveys, collections, service follow-ups. One app holds the calls, the leads, attendance and the route.
You need job scheduling and dispatch for technicians, payroll timesheets for hourly crews, or beat planning with order booking for distribution reps.
A pest control company in Lima
Picture a pest control company in Lima with six technicians who call households to confirm termite and fumigation visits, then drive to them. The owner shortlisted a timesheet app and a job dispatch app, and found that neither showed the confirmation calls, which were where most missed visits began.
Running the seven checks on a calling and tracking app settled it. The technicians confirm each visit by phone in the morning, punch in, and their day appears on the web as stops with the time spent at each house and the kilometres driven. The owner reads both the calls and the visits on one screen, and the dispatcher's whiteboard stays for the job list itself. The company is an illustration, not a named customer.
Plain limits
No job scheduling or dispatch, no payroll timesheets, no beat planning, route optimisation or order booking. Location is recorded only while the person is on duty, and they can see and switch it off. Tell your team before you start, and check your local rules; the guide can an employer track employee location covers several countries. What the phone records, minute by minute, is on employee location tracking app.
Try it with your own workflow
Pick two field staff. We switch on live location with them and show their stops, kilometres and calls on the web each evening.
Team features, one plan
₹159/user/month
₹1908 per user, billed yearly, plus taxes, in India. $29 per user per year, or $12 per user for 3 months, outside India.
The personal dialer, call log and personal analytics are free forever. Team access and saved lead workflows require a plan. SIM charges and any WhatsApp provider charges are separate.
Compare free and paid features →The one built around how your team works. Time clock apps suit hourly crews, field service apps suit technicians on booked jobs, and field force apps suit reps on fixed beats. RMDialer is the pick when the same people call customers and then visit them, because it records the calls, the route and the stops in one app.
Yes. RMDialer records each field worker's route, stops and kilometres from punch in to punch out on their Android phone or iPhone, and it is also their business phone dialer, so calls and visits sit in one account.
Check seven things on a real working day: tracking only while on duty, stops with time spent, honest kilometres, fake location flagged, catch-up after no signal, both Android and iPhone, and one clear price per person. Then trial it with two people for a week.
Some apps have a free tier with limits on people or history. RMDialer includes live location in its paid plan, and every feature can be tried free for 3 days without a card, which is long enough to judge a few real field days.
RMDialer's live location works on both. Each person installs the app, signs in to the company account and switches location on once; managers read the routes in a browser.
Where the person was during working time, which places they stopped at and for how long, the distance covered, breaks, and when the phone last sent data. Anything outside working time should stay unrecorded.
They can try with a fake location app. In RMDialer those points are marked, kept out of the distance, and the raw GPS points behind the route can be checked on the web.
If you pay by the hour and mainly need timesheets, a time clock app. If you need to see visits, time at each place and kilometres, a field tracking app. RMDialer does punch in and out with the route between them, but it is not a payroll timesheet tool.
Any app that reads location uses some battery. RMDialer limits it to working time, pauses on breaks, and sends the phone's battery level with each upload, so a dead phone is visible instead of looking like a missing visit.
Yes, in RMDialer. It is the field worker's phone dialer as well as the tracker, so calls to customers sit in the same account as the day's route and stops.
RMDialer is one plan per person with tracking, the dialer and the CRM: ₹159 a month on the yearly plan in India, or $29 per user per year, or $12 per user for 3 months, outside India.