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Best field team tracking app

Best Field Team Tracking App: Where RMDialer Fits

A field team tracking app shows managers where their people went during working hours: the route, the places they stopped and the distance, from each person's phone. The best one depends on what your team does all day. For teams that phone customers and then visit them, RMDialer records both in one app.

  • Four kinds of app compared
  • Seven checks before you choose
  • Calls and visits in one app

Free personal dialer. Paid features include a 3-day trial; no card required.

Team plans: ₹159/user/month in India, $29/user/year elsewhere, billed yearly + taxes →
01 / Checks and the team's dayProduct illustration
Best field team tracking app: a checklist of what to check beside a team list with stops, km and duty status
Five checks on one side, the team's day on the other. View full size ↗
Fit first, features second.

The right kind of app beats the longest feature list.

Updated

Short answer

What is the best field team tracking app?

The best field team tracking app is the one built around your team's day: a time clock app for hourly crews, a field service app for technicians on booked jobs, a field force app for reps on fixed beats. For teams that call customers and then visit them, RMDialer records calls, routes and stops in one app.

Key takeaways

  • Pick the kind of app before the brand.
  • Test stops and time spent on a real day.
  • Tracking should stop when work stops.

What a good one gives you

Field team tracking app benefits

What a manager gains once each person's working day is recorded by the phone they already carry.

  1. Visits you can verify

    Each place a person stayed shows up with its arrival and leaving time.

  2. Kilometres without a claim form

    The day's distance comes from the route itself.

  3. Working time only

    Nothing is recorded before punch in, on a break or after punch out.

  4. Calls beside the visits

    The same app logs the field worker's business calls.

  5. No hardware to buy

    The phone each person carries is the tracker.

  6. One price per person

    Tracking sits inside the same plan as the dialer and CRM.

Know the kind first

Field team tracking app types compared

Lists of the best apps mix four very different tools. Each is excellent for one kind of team and awkward for the others, so decide which kind you need before comparing names.

Four kinds of field team tracking app, what each is built around, who it fits and what you give up.
KindBuilt aroundFitsWhat you give up
Time clock app with GPSClock in and out, timesheets, payroll exportsHourly crews paid by the hourLittle on calls or customers
Field service job appJobs, dispatch, schedules, checklistsTechnicians sent to booked jobsUsually priced higher per person
Field force sales appBeat plans, outlet lists, order bookingDistribution reps on fixed beatsHeavier setup for small teams
Calling and tracking appPhone dialer, leads, attendance and live locationTeams that call customers and then visit themNo job dispatch or order booking

RMDialer is the last kind. Reps who sell on fixed outlet beats are covered on field force tracking app, and teams that split their day between calls and visits on sales team tracking app.

Test on a real day

Best field team tracking app: seven checks

Demo screens all look alike. These seven checks separate the apps once a real person carries the phone for a real working day.

  1. Only on duty. Recording starts at punch in and stops at punch out or a break, never in the evening.
  2. Stops with time spent. Each visit shows arrival and leaving, not just a dot on a map.
  3. Honest kilometres. Distance comes from the route, with standing-still drift removed.
  4. Fake location flagged. Points from a fake GPS app are marked and left out of the distance.
  5. No signal, no gap. Points wait on the phone and fill in the day once it reconnects.
  6. Both phone types. Android and iPhone, so you never have to buy phones.
  7. One clear price. A per-person plan, with no per-vehicle or per-device charge.
One field worker's day on the web as numbered stops, each with arrival, departure and minutes spent
The test that matters most: does each visit show how long the person stayed? View full size ↗

An honest fit

When RMDialer is the best field team tracking app

It is the pick when

Your people phone customers, then go and see them: sales visits, site surveys, collections, service follow-ups. One app holds the calls, the leads, attendance and the route.

Look elsewhere when

You need job scheduling and dispatch for technicians, payroll timesheets for hourly crews, or beat planning with order booking for distribution reps.

A pest control company in Lima

Choosing a field team tracking app for six technicians

Picture a pest control company in Lima with six technicians who call households to confirm termite and fumigation visits, then drive to them. The owner shortlisted a timesheet app and a job dispatch app, and found that neither showed the confirmation calls, which were where most missed visits began.

Running the seven checks on a calling and tracking app settled it. The technicians confirm each visit by phone in the morning, punch in, and their day appears on the web as stops with the time spent at each house and the kilometres driven. The owner reads both the calls and the visits on one screen, and the dispatcher's whiteboard stays for the job list itself. The company is an illustration, not a named customer.

Plain limits

Field team tracking app limits with RMDialer

No job scheduling or dispatch, no payroll timesheets, no beat planning, route optimisation or order booking. Location is recorded only while the person is on duty, and they can see and switch it off. Tell your team before you start, and check your local rules; the guide can an employer track employee location covers several countries. What the phone records, minute by minute, is on employee location tracking app.

Try it with your own workflow

Trial it with two people for a week

Pick two field staff. We switch on live location with them and show their stops, kilometres and calls on the web each evening.

Team features, one plan

₹159/user/month

₹1908 per user, billed yearly, plus taxes, in India. $29 per user per year, or $12 per user for 3 months, outside India.

  • Lead statuses, remarks and reminder scheduling
  • Assigned calling lists and employee reports
  • List auto dialing and WhatsApp automation

The personal dialer, call log and personal analytics are free forever. Team access and saved lead workflows require a plan. SIM charges and any WhatsApp provider charges are separate.

Compare free and paid features →
Questions

Best field team tracking app FAQ

What is the best field team tracking app?

The one built around how your team works. Time clock apps suit hourly crews, field service apps suit technicians on booked jobs, and field force apps suit reps on fixed beats. RMDialer is the pick when the same people call customers and then visit them, because it records the calls, the route and the stops in one app.

Is RMDialer a field team tracking app?

Yes. RMDialer records each field worker's route, stops and kilometres from punch in to punch out on their Android phone or iPhone, and it is also their business phone dialer, so calls and visits sit in one account.

How do I choose a field team tracking app?

Check seven things on a real working day: tracking only while on duty, stops with time spent, honest kilometres, fake location flagged, catch-up after no signal, both Android and iPhone, and one clear price per person. Then trial it with two people for a week.

Is there a free app that can track field employees?

Some apps have a free tier with limits on people or history. RMDialer includes live location in its paid plan, and every feature can be tried free for 3 days without a card, which is long enough to judge a few real field days.

Which field team tracking app works on both iPhone and Android?

RMDialer's live location works on both. Each person installs the app, signs in to the company account and switches location on once; managers read the routes in a browser.

What should a field team tracking app record?

Where the person was during working time, which places they stopped at and for how long, the distance covered, breaks, and when the phone last sent data. Anything outside working time should stay unrecorded.

Can field staff cheat a tracking app?

They can try with a fake location app. In RMDialer those points are marked, kept out of the distance, and the raw GPS points behind the route can be checked on the web.

Do I need a time clock app or a field tracking app?

If you pay by the hour and mainly need timesheets, a time clock app. If you need to see visits, time at each place and kilometres, a field tracking app. RMDialer does punch in and out with the route between them, but it is not a payroll timesheet tool.

Does a field team tracking app drain the battery?

Any app that reads location uses some battery. RMDialer limits it to working time, pauses on breaks, and sends the phone's battery level with each upload, so a dead phone is visible instead of looking like a missing visit.

Can I see field calls and visits together?

Yes, in RMDialer. It is the field worker's phone dialer as well as the tracker, so calls to customers sit in the same account as the day's route and stops.

How much does a field team tracking app cost with RMDialer?

RMDialer is one plan per person with tracking, the dialer and the CRM: ₹159 a month on the yearly plan in India, or $29 per user per year, or $12 per user for 3 months, outside India.

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