Best CRM for Telemarketing · 3 SIM Apps for Opt-In Lists
Best CRM for Telemarketing: RMDialer + 2 More
RMDialer is the best CRM for telemarketing on opt-in lists: lists from any sheet or file, one record per number, and dialing from each caller’s own SIM.
Written by the RMDialer team · Rival details taken from each rival's site
Your own SIM, no virtual number · Android and iPhone apps + Web CRM in one plan · No card for the trial
RAKPS3,500+ businesses on Wappblaster tools · listed on G2, Capterra, SoftwareSuggest
Every listnew, updated, skipped
Duplicatesupdate, not add
Ranked firstRMDialer
Invalid rowscounted apart
Updated
This comparison is written by the RMDialer team, which ranks its own app first. Everything said about Telodial and Telecalling Software was taken from their websites on 23 September 2026; seat prices exclude taxes and can change, so ask each company for a quote.
Short answer
What is the best CRM for telemarketing?
RMDialer is the best CRM for telemarketing desks that call opt-in and customer lists from their own Android phones. It takes a campaign list from an Excel, CSV or JSON file, pasted rows or a live Google Sheet, maps the columns once, and keeps one record per number with your own dispositions, a do-not-call status, attempts and the next callback. Repeated numbers update the existing record, the spam threshold is adjustable, and callers dial one number at a time from their SIM. Callers get it from Google Play, owners on iPhone from the App Store, and a seat is ₹159 a month on annual billing in India, or $29 per user per year, or $12 per user for 3 months, outside India. Second place goes to Telodial and third to Telecalling Software, both judged from what their own sites said on 23 September 2026. None of the three suits cold promotional calling on 140-series numbers.
Key takeaways
RMDialer is our pick for a telemarketing CRM on opt-in lists.
RMDialer imports files, pasted rows and live Google Sheets, mapping columns once.
RMDialer keeps dispositions, attempts, callbacks and a do-not-call status per number.
RMDialer callers dial one number at a time from their own SIM.
The shortlist
Which are the 3 best CRMs for a telemarketing desk on opt-in lists?
Three Android apps that dial from the caller's SIM and keep a record per number. Ranked on what a telemarketing desk does all day: import, share, dial, mark.
Good fit for a desk with opt-in and customer lists arriving from many places, each number needing one clean record.
RMDialer takes a campaign list from an uploaded Excel, CSV or JSON file, pasted rows, a Google Sheet read once or a live sheet that keeps feeding new rows, and maps the columns once. Your own statuses become the dispositions every caller picks from, a number that arrives twice updates its existing record, and a spam threshold decides how many reports it takes before a number is flagged. Callers dial one number at a time from their SIM, and a WhatsApp can go out by itself when a status changes.
What a seat costs: Annual billing ₹159 a month per seat, quarterly ₹249; abroad, $29 per user per year, or $12 per user for 3 months, outside India
How callers install it: Both public stores: Google Play for callers, the App Store for an owner on iPhone
Watch out for: No predictive dialing, and no DND registry scrub. Leads added through the app’s own lead sources are not shared round robin; web imports and live sheets are.
Good fit for a desk with a few named lead sources, each to be rotated evenly across the callers.
Telodial imports from Excel, CSV, a pasted list or a live Google Sheet, merges repeated numbers into the record that already exists, and rotates leads round robin per source. Its after-call sheet takes the status, remark and next follow-up in two taps, statuses and fields are your own, and the auto dialer calls through the caller’s own SIM.
What a seat costs: A seat is ₹1,908 for twelve months (₹159 monthly) or ₹747 per quarter (₹249 monthly), taxes extra
How callers install it: A WhatsApp link from Telodial in regions its Play listing has not reached yet; needs Android 8 and up
Watch out for: Callers must be on Android, since there is no iPhone app; the site gave no foreign-currency price and says nothing about a spam threshold.
Good fit for a desk with leads pushed in through a REST API, or a wish to start on a free plan.
Telecalling Software imports Excel, CSV or JSON files and connects a Google Sheet or any REST API so new rows become assigned leads, by hand or round robin from any source. Every number carries a status, your own fields, notes and its calls, the caller sees name, status and last note over the lock screen, and the spam report threshold is adjustable.
What a seat costs: A seat is ₹1,932 for twelve months (₹161 monthly) or ₹753 per quarter (₹251 monthly); abroad, $29 for the year
How callers install it: Sent as a WhatsApp link while its Play listing is private, then from Google Play; needs Android 8 and up
Watch out for: Callers must be on Android, since there is no iPhone app, and each seat runs ₹2 a month above the other two on annual billing.
Side by side
How do RMDialer, Telodial and Telecalling Software compare for telemarketing?
The rows a telemarketing desk cares about: how lists get in, how they are shared, and what the dialer does. Rival cells as published on their sites on 23 September 2026.
Compared on
RMDialer
Telodial
Telecalling Software
Per seat, billed annually
₹159 monthly
₹159 monthly
₹161 monthly
Per seat, billed quarterly
₹249 monthly
₹249 monthly
₹251 monthly
Price for buyers abroad
$29 per user per year, or $12 per user for 3 months, outside India
No foreign price published
$29 a year or $12 a quarter per seat
List import
Excel, CSV, JSON, pasted rows, Google Sheet, live sheet
Excel, CSV, pasted list, live Google Sheet
Excel, CSV, JSON, Google Sheet, REST API
Share leads round robin
On web imports and live sheets
Per source
From any source, or by hand
Your own statuses and fields
Yes, with an approval step
Yes
Statuses, plus your own fields
Dialer
One at a time from the caller’s SIM
Auto dialer through the caller’s SIM
SIM-based auto dialer
Spam report threshold
Yes
Not stated
Yes
How callers get the app
Public Google Play listing
WhatsApp link where Play is not live yet
WhatsApp link until the Play listing opens
140-series, DLT or DND scrub
No
No
No
Per seat, billed annually
RMDialer: ₹159 monthly
Telodial: ₹159 monthly
Telecalling Software: ₹161 monthly
Per seat, billed quarterly
RMDialer: ₹249 monthly
Telodial: ₹249 monthly
Telecalling Software: ₹251 monthly
Price for buyers abroad
RMDialer: $29 per user per year, or $12 per user for 3 months, outside India
Telodial: No foreign price published
Telecalling Software: $29 a year or $12 a quarter per seat
List import
RMDialer: Excel, CSV, JSON, pasted rows, Google Sheet, live sheet
Telodial: Excel, CSV, pasted list, live Google Sheet
Telecalling Software: Excel, CSV, JSON, Google Sheet, REST API
Share leads round robin
RMDialer: On web imports and live sheets
Telodial: Per source
Telecalling Software: From any source, or by hand
Your own statuses and fields
RMDialer: Yes, with an approval step
Telodial: Yes
Telecalling Software: Statuses, plus your own fields
Dialer
RMDialer: One at a time from the caller’s SIM
Telodial: Auto dialer through the caller’s SIM
Telecalling Software: SIM-based auto dialer
Spam report threshold
RMDialer: Yes
Telodial: Not stated
Telecalling Software: Yes
How callers get the app
RMDialer: Public Google Play listing
Telodial: WhatsApp link where Play is not live yet
Telecalling Software: WhatsApp link until the Play listing opens
140-series, DLT or DND scrub
RMDialer: No
Telodial: No
Telecalling Software: No
Prices are per user, exclusive of taxes. Telodial and Telecalling Software may have changed a price or feature since this was written; their sites are the final word.
RMDialer maps each sheet column to a field once, and the connection remembers it for every new row.
Customer reviews
What businesses say about RMDialer
Real businesses, real numbers: how owners and sales teams across India and 12+ countries use RMDialer every day.
Rated 4.9 by customers 5.0 on Google Play 1K+ downloads India + 12+ countries
“Event dates are the deadline for every enquiry, so follow-ups run on the date, not on memory. The reminder rings with the enquiry details, and the WhatsApp with our package PDF goes right after the call. Lost enquiries from last season became this season's calling list. Good lead management app for a small team.”
“Most CRM tools here are built for a desk. Our brokers sell from their phones, so a telecalling CRM inside the dialer made sense. Leads from Facebook ads land in the app, the auto dialer calls them, and the tripping schedule rings each broker. Tagalog interface, own Globe SIM, no VoIP number for clients to distrust.”
MSMaria SantosOperations lead · Real estate brokerageManila, Philippines
“Rebooking is our revenue. Every client who visits gets a reminder call 4 weeks later, set from the after-call screen in two taps, and the festive offer goes as a WhatsApp broadcast to the call log. My receptionist learned the app in an hour. The backup meant nothing was lost when her phone broke.”
RNRitu NegiOwner · Salon and spaDehradun
“Pickup calls, rate enquiries and account follow-ups from one phone. Missed calls during dispatch hours become call-backs instead of lost customers, and the monthly account customers get their reminder. Kannada interface. Call log backup to the account means a new phone starts where the old one stopped.”
PHPrakash HegdeOwner · Courier franchiseHubli
“We looked for telecalling software for a nine-person loan team and every quote came with cloud seats and per-minute bills. RMDialer telecalling software runs on the callers' own Jio SIMs: the lead list dials itself, the remark goes on the number, and I get dials, connects and talk time per caller every evening. Cost is one flat price per user.”
KIKavita IyerOperations head · Loan DSAChennai
“Earlier I was dialling 80 to 100 portal leads a day by hand from Excel. With RMDialer auto dialer app I import the sheet, press start and it calls one by one from my own Jio SIM. Between calls I mark Interested or Site visit in two taps and the follow-up rings me on time. Closed 3 flats last month from leads I would have forgotten.”
Reviews are collected from customers on WhatsApp and on this website.
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The verdict, desk by desk
Which telemarketing CRM should your desk choose?
The three overlap on the basics. How your lists arrive usually decides it.
Choose RMDialer when lists come from everywhere at once: an event sign-up sheet,
a JSON export from a form tool, rows pasted from a customer's email, and a live sheet your ads keep filling. It is
also the choice when the owner carries an iPhone, or wants renewals to ring again next year by themselves. What the
record must hold on every number is laid out on
telemarketing CRM software.
Choose Telodial when leads come from a few named sources and each must be rotated
evenly across the desk, and you are happy installing from a WhatsApp link where its Play listing is not live.
Choose Telecalling Software when your website or ad platform pushes leads by REST
API, when you want the desk on a free plan first, or when the desk sits abroad and needs a dollar figure on the website before a
sales call.
RMDialer’s spam threshold decides how many independent reports it takes before a number is flagged.
Test before you pay
How do you test a telemarketing CRM with a hundred-number list?
Plant the problems you care about in the list, then see which app catches them. Two callers, two days, the same hundred numbers in each.
Put five duplicate numbers in the list. Each app should end with one record per number, not two.
Mark three numbers Do not call before the second import. None should reach a caller’s queue again.
Ask one caller to set a callback for 4 pm tomorrow. It should ring on that phone at 4 pm.
Give the list a source column. Every lead should still show it a week later.
At 6 pm, read attempts, connects and dispositions per caller without asking anyone.
Use numbers that agreed to hear from you: existing customers, recent enquiries or your own staff. A trial is not
the moment to find out how a bought list behaves. Whichever app misses a planted duplicate or lets a do-not-call row
back into a queue has told you what you need to know, whatever its price.
A worked example
How did a two-wheeler insurance renewal desk in Kochi pick its CRM?
An illustration with round numbers, built to show the decision, not a customer story.
Picture an insurance agency in Kochi with a renewal desk of five callers. Its list is its own policyholders: about
3,000 two-wheeler policies, each with an expiry date, exported every month from the insurer's portal as a CSV.
Policyholders are called 30 days before expiry, and those who renewed elsewhere ask not to be called again.
The owner runs the hundred-number test on all three. Each one imports the CSV, keeps one record per policy number
and lets a caller set a callback. Beyond the test, the desk writes down what it needs every month: the expiry date
mapped as the call due date on every row, the do-not-call rows left untouched, and each renewal ringing again next
year without anyone typing it in.
In RMDialer the expiry column maps to the call due date once, the mapping is kept for the next export, and a renewal
callback can repeat yearly with the WhatsApp reminder attached. The tie-breaker is the office iPhone the owner reads
the desk on: only RMDialer has an iPhone app, so all five callers move to RMDialer on the yearly plan. A desk whose
leads arrived from a website by API, not from a monthly CSV, could reasonably have chosen differently.
A renewal callback in RMDialer can repeat every year on the same date, with the WhatsApp message ready.
Shared limits
What can none of these telemarketing CRMs do?
All three are SIM apps for lists that said yes. Four jobs belong to a different kind of product.
Promotional calls to strangers
In India that is registered telemarketing on 140-series numbers with DLT. None of these SIM apps provides the numbers or the registration.
Scrubbing against the DND registry
Checking numbers against the national do-not-disturb list is the registered telemarketer’s job, done through its telecom operator.
Predictive dialing
Ringing several lines per agent and handing over whoever answers needs a cloud platform with many lines.
A supervised headset floor
Live listen-in and barge on every call belong to cloud contact-centre software with virtual numbers.
Which side of India's calling rules your desk is on, and what the 140 series and DLT involve, is set out on
telemarketing software. For the wider
question of which calling app suits a team, see
which telecalling software is
best.
Best telemarketing CRM, best CRM software for telemarketing: one shortlist
"Best telemarketing CRM", "best CRM software for telemarketing" and "top CRM for telemarketing" are the same shortlist
question. For a desk calling opt-in lists from mobile phones, every one of those phrasings leads back to this ranking.
For cold promotional calling, the question itself changes, because the numbers and registration come first.
You will also see it called best telemarketing crm, best telemarketing crm software, best crm software for telemarketing and top crm for telemarketing. They describe the same thing, so whichever phrase
brought you here, this is the page for it.
How it works
How do you run the hundred-number test, step by step?
1
Load the same list into each
One hundred opt-in numbers with a source column, five duplicates and three do-not-call rows planted.
2
Share it across two callers
Let each app split the list its own way, round robin or by hand, and note how long that took.
3
Read the day at 6 pm
Attempts, connects and dispositions per caller, and whether the planted problems were caught.
Questions
Best CRM for telemarketing: what desks ask before choosing
Which is the best CRM for telemarketing?
For a desk calling opt-in and customer lists from mobile phones, RMDialer is the best CRM for telemarketing. It takes lists from files, pasted rows and live Google Sheets, keeps one record per number with your own dispositions and a do-not-call status, and dials from each caller’s SIM. An Indian seat is ₹159 a month when you pay for the year.
Why is RMDialer ranked first as a telemarketing CRM?
Because it handles the most ways a list can arrive, from a JSON file to a live sheet, and cleans up behind them: repeated numbers update the existing record and the spam threshold is adjustable. Of the three, it alone is listed on both public app stores and gives a desk owner on iPhone an app of their own.
What are the top 5 CRMs in India for telemarketing?
Big general CRMs such as Zoho and Salesforce top most Indian lists, but they are built around a desk and a browser, not a caller with a phone. For teams dialing from mobile phones, this page ranks three SIM-based apps: RMDialer, Telodial and Telecalling Software. Pick by how your list arrives and whether you need an iPhone app.
Is there a 100% free CRM for telemarketing?
A free plan exists, but the parts a desk needs most, team reports and shared lists, are usually on the paid side. Telecalling Software lists a free plan with no card. RMDialer’s plain phone dialer needs no account and costs nothing, and both RMDialer and Telodial give a 3-day trial with every feature, which is long enough to run a hundred-number test.
Is Telodial a good CRM for telemarketing?
For a desk that sorts leads by source, yes. Telodial imports Excel, CSV, a pasted list or a live Google Sheet, merges repeated numbers into the existing record, rotates each source round robin across callers, and dials through the caller’s own SIM. A seat is ₹159 a month on annual billing, and on 23 Sep 2026 its site had no price for buyers abroad.
Is Telecalling Software a good CRM for telemarketing?
For a desk whose leads come from a website or ad platform by API, yes. Telecalling Software connects a Google Sheet or any REST API so new rows become assigned leads, shows name, status and last note over the lock screen, and has a spam report threshold. A seat is ₹161 a month on annual billing in India, or $29 for a year elsewhere.
Can any of these CRMs be used for cold promotional calling in India?
No. All three are SIM-based apps for calling people who agreed to hear from you. Promotional calls to strangers in India are regulated telemarketing: 140-series numbers, DLT registration and DND scrubbing through a telecom operator. None of the three provides those, and using ordinary mobile SIMs for that work is how numbers get reported and blocked.
Which telemarketing CRM imports leads from a REST API?
Telecalling Software says it connects any REST API on its site. RMDialer brings leads in from Google Sheets and a REST API through its lead sources as well, alongside files and pasted rows. Telodial lists Excel, CSV, pasted lists and live Google Sheets. If your leads come from a website form, check which route your form tool can send.
Which telemarketing CRM shares leads round robin?
All three do in some form. Telodial rotates each source across callers, Telecalling Software assigns round robin from any source or by hand, and RMDialer shares leads round robin on web imports and live sheets. RMDialer’s in-app lead sources assign without rotation, so a desk that depends on rotation should import on the web.
How do I test a telemarketing CRM before paying?
Run the same hundred opt-in numbers through each one, with five duplicates and three do-not-call rows planted, and check that duplicates merge, do-not-call rows never reach a queue, a callback rings on time and the source column survives. Two callers for two days is enough. The full checklist is on this page.
Does a telemarketing CRM need a dialer built in?
If callers use mobile phones, yes: a CRM without its own dialer means copying numbers across and typing outcomes afterwards, which is where records go missing. All three here dial from the caller’s SIM and ask for the outcome when the call ends. A headset floor on virtual numbers is the one case where a separate cloud dialer makes sense.
Which CRM is best for insurance renewal calling?
Choose one that remembers the renewal date and rings again next year without anyone re-entering it. RMDialer can repeat a follow-up yearly on the same date with the WhatsApp message ready, and the renewal list arrives from a sheet with the expiry date as a column. The worked example on this page walks through a renewal desk.
How much should a telemarketing CRM cost per user?
For SIM-based apps the three here sit within ₹2 of each other on yearly billing: RMDialer ₹159, Telodial ₹159 and Telecalling Software ₹161 a month per seat, taxes extra. There is no per-minute charge because calls use your own mobile plans. Cloud contact-centre CRMs cost more per seat and add telephony.
Can I move my list from one telemarketing CRM to another?
Yes, if your statuses and source travel with it. Export the list with a status and a source column, create the same statuses in the new CRM first, then import and map the columns. In RMDialer the column mapping is saved with the connection, so a second export from the old system lands the same way.
What makes a telemarketing CRM different from a sales CRM?
A sales CRM tracks a few deals over weeks. A telemarketing CRM moves hundreds of numbers a day, so it lives or dies on list import, one-tap dispositions, attempt counts and a dialer on the phone. RMDialer is built for the second job, with deals and paid clients available once a number turns into a customer.
No trial clock on the dialer
What is free forever, and what a plan adds
The business dialer is free forever with no account and no expiry: the keypad, contacts, caller ID, the call log and your call analytics, plus free WhatsApp sends every day. A plan adds the customer record after every call, follow-up reminders, list auto dialing, your team and WhatsApp automation.
Free forever
₹0, no expiry
Your phone app: keypad, contacts, call log and caller ID
Spam and unknown-number screening on every incoming call
Call analytics: your day counted, by outcome, and by who you called
Missed calls kept in their own list, so nothing is returned late
Sending WhatsApp from a call, free every day
Free WhatsApp sends every day with a free account: 15 a day for your first 15 days, then 3 a day. The dialer itself needs no login at all.
On a plan
₹159/user/month, yearly
The customer record: lead status and remarks saved against every call
Follow-up reminders that ring like an alarm on the day you set
Auto dialing a whole list without touching the phone
Your team: seats, assigned calling lists and per-person reports
Automatic WhatsApp after calls, bulk sending and the WhatsApp API inbox
Backup and restore, so a new phone carries on where the old one stopped
Leads arriving on their own from Google Sheets, APIs and lead portals
Try it free for 3 days: unlimited use, no credit card required.Prices are per user, exclusive of taxes.
Business karte ho? Business Dialer chahiye.
Set it as your phone app in one tap. Everything works like before, and then it starts working FOR you.
₹159/user/month on yearly · every feature included · Prices are per user, exclusive of taxes.
Free forever: the business dialer never expires, and needs no account
Call recording supported · our team sets it up with you during training
On iPhone and Android. The iPhone app has every feature except the native call log.