RMDialer is the auto dialer for UK businesses ringing landlords, tenants and customers from their own UK mobile number, one call at a time, with the TPS checked first.
Written as plain information, not legal advice · ICO, TPS and Ofcom at the foot of the page · The app screens nothing
Your own SIM, own Android phone, no virtual number · Mobile app + Web CRM in one plan · No card for the trial
Short answer
Yes. No UK law bans the software; PECR governs unsolicited marketing calls (screen the TPS register and the CTPS, display your number, stop when told, consent before any recorded message) and Ofcom acts on silent and abandoned calls from over-dialling systems. RMDialer is an auto dialer for UK businesses that rings one loaded number at a time from a UK SIM, a person on every call, so what is left to decide is whether each list was allowed.
Key takeaways
Nearly everything sold under the name in the UK is a cloud line with a rented number and a meter. This is the handset the branch already carries. Six answers, two registers and the regulator most pages leave out.
Any UK network, any tariff with inclusive minutes, in an Android handset on version 8 or later. RMDialer rings the list through that SIM, so nothing is rented and nothing travels over broadband.
A landlord with the branch mobile saved sees that mobile ring. PECR wants your number displayed on a marketing call anyway, so the phone and the rule are asking for the same thing.
That is the whole difference from a dialling system. No pool of answered calls waits for a free agent, so nobody picks up to silence, which is the problem Ofcom exists to chase.
The Privacy and Electronic Communications Regulations, policed by the ICO, cover live marketing calls to people who never asked for them, and any marketing call that plays a recording.
Numbers on them may not receive unsolicited live marketing calls. The consumer list is the TPS register; the company one is the CTPS. A new entry starts to bite after 28 days.
Asking a tenant whether they want a tenancy renewal, or a landlord about a rent review, concerns an agreement already in place. The marketing rules were written for strangers and offers.
Nothing here is legal advice; it is a plain-words summary for owners. PECR has exceptions, the ICO revises its guidance, and regulated trades carry duties of their own. Before a campaign of any size, get advice on your own lists.
Real businesses, real numbers: how owners and sales teams across India and 12+ countries use RMDialer every day.
“I am a one-person business. RMDialer is the business dialer app on my own phone: every customer call becomes a record, the wedding date is the reminder, and the new collection goes out as a WhatsApp broadcast to my 600 customers from the call log. Paid clients tab shows who has paid and who has balance due.”
“Membership renewals were slipping. Now every member's expiry date rings the front desk 7 days before and a WhatsApp offer goes out automatically. Trial visitors who did not join are in the lost leads list and get a call at month end. Renewals up about 25% since we started.”
“Renewal reminder is the reason I pay for it. Every policy due date rings me 30 days, 7 days and 1 day before, with the client's number right there. Earlier 3 to 4 renewals a year quietly went to other agents. Small app, big difference for a single agent like me.”
“GST and ITR deadlines mean 200 client calls in a fortnight. The auto dialer runs the list, the remark goes on the client's number, and the ones who said "documents by Friday" ring the assistant on Friday. A follow up reminder app that lives inside the phone dialer is the only kind my staff will keep using.”
“The WhatsApp CRM part sold me. Client chats, their call history and the site visit reminder sit on one record, so when a client rings after two months I know exactly where the kitchen quote stopped. Photos of samples go from the chat inside the dialer. Bengali interface for my junior designer.”
“Renewal reminders and call tracking for 5 agents on Safaricom lines. Every policy renewal rings the right agent before it lapses, and I see the calls each agent made without asking. During a data outage upcountry the calls still went through on the SIM, and the notes reached the account when the network came back. Priced for a small business, which most CRMs are not.”
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Sort before you upload. Six questions, and the second column is where PECR, the TPS register and the CTPS come in.
Do you already have an agreement with this person?
Service. A tenancy, a management contract, an order, a policy. The call is about that agreement.
Marketing. No agreement. You want one, and the call is the first step towards it.
Did they give you the number themselves?
Service. On the tenancy file, the enquiry form, the terms they signed.
Marketing. It came from a portal export, a bought file, a directory, or a business card from years ago.
What will the call be about?
Service. The renewal date, the rent review, the EPC expiry, the deposit, the break clause, the inspection.
Marketing. A service they do not have yet, an offer, a pitch to manage their landlord portfolio.
Must the TPS register be checked first?
Service. No. The registers cover unsolicited marketing, not a call about something already agreed.
Marketing. Yes, and the CTPS for company numbers, close to the calling date, because entries bite after 28 days.
What if they say "stop ringing me"?
Service. Honour it for marketing at once; a call about their own tenancy may still be needed, so keep it to that.
Marketing. Honour it at once, note it, and keep the number out of every future list, register or no register.
What does the app need from you?
Service. The list with the agreement details as columns, so the call opens with the right question.
Marketing. The screened list only, with the date of the screening in the source column.
Most UK businesses searching for a dialer turn out to have a first pile ten times the size of the second. A lettings branch, a garage, an accountancy practice, a broadband reseller: the calls that matter are to people already on the books, and those calls need a record and a callback far more than they need a compliance department.
Three names come up in every UK dialer search. They do different jobs, and the split tells you which worries a phone dialer removes and which stay yours.
| Body | What it deals with | What stays with you |
|---|---|---|
| The ICO | PECR. Was the TPS register checked, was the CTPS checked for business numbers, was your number displayed, did you stop when told, did the person consent to a recorded message. | The list. Screen it, keep the source, honour objections. RMDialer holds the source and the objection on each record but does none of the screening. |
| Ofcom | Silent and abandoned calls, the ones where someone answers and hears nothing because an automated system rang more people than it had agents for. Persistent misuse can draw a fine of up to two million pounds. | Nothing extra, if the dialer rings one number for one person. A handset cannot abandon the call it is on. RMDialer has no predictive mode to switch on. |
| The TPS | Nothing; it is a register, not a regulator. It runs the consumer and corporate opt-out lists and licenses screening against them. | The screening itself, through the licensed service or a bureau, before upload. It is a separate fee and not part of any RMDialer price. |
The complaint Ofcom acts on comes from a specific piece of machinery. A phone is not that machinery.
A silent call happens when a dialling system has rung more people than it has agents free, someone answers, and there is nobody to speak to them. Ofcom treats the repeated version as persistent misuse and its fines run to two million pounds. Every rule it publishes on the subject is aimed at that gap between the number of calls placed and the number of people available to take them.
A handset has no such gap. It is on one call or it is not, and RMDialer rings the next number only after the last one has been finished and written up. The negotiator who pressed start is the voice the tenant hears. There is no setting that changes this, and no predictive mode to enable by accident, because the phone cannot hold two conversations at once whatever the app asks of it.
So the Ofcom worry is removed by the shape of the tool, and what is left is the ICO's question about the list, which no tool answers for you. The section above is that question; the worked example below is a branch answering it on a Wednesday.
Both phrases get searched together, and they name different products with different duties attached.
A predictive dialer guesses how many numbers to ring so that an agent is free at the instant someone picks up. On a floor of sixty working a cold file with a low answer rate the guess is mostly right and the floor stays busy; when it is wrong, the call is silent, and Ofcom's abandoned-call duties exist to cap how often the guess may miss.
A power dialer makes no guess. The next number rings when the caller is free and not before, so the pace follows the conversation rather than an algorithm and nobody is dropped. A firm with three to thirty people ringing tenants, landlords, customers and enquiries gets all it needs from that: no typing, a note on every call, a callback that goes off on the day. RMDialer is the power kind, running on an Android phone.
A single line per negotiator. Your card converts it to pounds; the UK SIM's inclusive minutes carry the calls.
$29 a year, or $12 for three months, per negotiator, billed in dollars for any team outside India. A branch of four is $116 for the year and a two-desk office is $58. In India the same seat is ₹159 a month on the yearly plan or ₹249 on the quarterly one, taxes extra.
The seat carries the list that rings itself, the person records, the renewal callbacks, the WhatsApp templates and the browser view for the branch manager. Three days of all of it come first, free, for the whole team, with no card.
Prices are per user, exclusive of taxes. Ordinary dialling through the app, without an account, stays free.
Round numbers and an invented branch, to show the two piles being sorted and what the app does with each.
Picture a lettings agency with a branch in Salford and 180 tenancies ending in the coming quarter. Each needs two conversations: one with the tenant, about whether they want a tenancy renewal, and one with the landlord, covering the rent review, the EPC expiry, whether the deposit stays protected and whether to keep the break clause. Two negotiators have handled this from a printed sheet and a shared inbox, and each quarter a dozen renewals drift past their date because the call was never made.
The branch manager sorts first. Tenants and landlords on existing agreements make up the service pile, and no register enters into it. The marketing pile is 60 landlords from a portal export the branch has never dealt with, whom she would like to ring about managing their landlord portfolio. Those 60 are screened against the TPS register and the CTPS through the licensed service on the Wednesday; 14 come off, and the 46 left go into RMDialer as their own list with "portal export, screened Wednesday" in the source column.
Thursday morning both negotiators choose the branch SIM, leave ten seconds between calls and start on the renewals. A tenant answers; the screen reads "tenancy ends 2 March, rent 850, will stay if the boiler is sorted", and the conversation is about the boiler, not about who is calling. By Friday 110 renewals are agreed. Forty tenants want ringing after payday, and each request turns into an alarm on the right negotiator's phone for that date. Landlords who accept a rent review receive the new figure on WhatsApp while the next number is already ringing. Three people ask not to be contacted about lettings again, and each gets a "do not call" status that keeps them out of every list from now on.
Sunday evening the manager opens the browser view at home: calls per negotiator, renewals agreed, the after-payday callbacks, and the 46 screened landlords shown as a separate line so the two piles never blur. Two seats for the year came to $58, converted to pounds by the card, and every call sat inside the minutes the branch mobiles already had.
Read the three pages below for the wording itself; what sits above is a summary in plain English and not legal advice. The screening duty, the 28 days, the displayed number, the consent rule for recorded messages and Ofcom's role on silent calls were checked against them when this page was written.
A branch manager types "auto dialer uk" after a page of results built for other countries. Someone who once ran a call floor asks for a "power dialer uk" or, by habit, a "predictive dialer uk", and which of those two they actually buy decides which regulator they may hear from. The careful owner searches "is an auto dialer legal in the uk" and "tps check" before looking at any software. Each of them is asking about the same branch mobile, the same two piles and the same register, and that is what this page is about.
You will also see it called auto dialer uk, power dialer uk, predictive dialer uk, is an auto dialer legal in the uk, tps check and auto dialer for united kingdom. They describe the same thing, so whichever phrase brought you here, this is the page for it.
Existing agreements in one list with the renewal details as columns; marketing names in another, screened against the TPS register and the CTPS first, with the screening date written in.
Pick the slot holding the 07 number and the pause between calls. Your number shows on each call, and the person you ring always gets a person.
Two taps. "After payday" becomes a reminder on that negotiator's phone; "never again" becomes a status that keeps the number out of every later list.
Yes. UK law regulates the call, not the software that placed it. An unsolicited live marketing call must go to a number screened against the TPS register, must show your number and must stop the moment the person objects; a marketing call with a recorded message needs explicit consent beforehand. RMDialer rings one number at a time from your own UK SIM with a person speaking, which is the ordinary sort of call. Not legal advice.
Yes, on any Android handset from version 8 with a UK SIM on any network, pay-monthly or pay-as-you-go. Calls made during a session are normal mobile calls drawn from the tariff's inclusive minutes, and a dual-SIM handset lets you name the slot that dials. No VoIP, no rented 03 number, no minutes billed by RMDialer.
Screening a list against the Telephone Preference Service register and removing the matches, before any unsolicited live marketing call. It is needed for numbers you have no relationship with: a bought file, a directory, a portal export. It is not needed to ring your own customers about their own agreement. The screening is done through the TPS's licensed service or a bureau; RMDialer plays no part in it.
It does not, and this page will not pretend otherwise. The TPS register and the CTPS are screened before a list is uploaded, through the licensed service or a screening bureau. Where RMDialer earns its keep is after the call: an objection is saved as a status on that person, and the number is excluded from every later list without anyone having to remember it.
The corporate register, where companies, partnerships and public bodies place numbers that must not receive unsolicited marketing calls. A business number you have no relationship with is screened against the CTPS just as a consumer number is screened against the TPS register. A sole-trader landlord's personal mobile is a consumer number and belongs to the TPS side.
A new registration takes effect once the number has sat on the register for 28 days, so a marketing list is screened close to the date it will be rung, not once at the start of the year and kept. An objection made to you directly is honoured immediately, register or not, and in RMDialer it becomes a status on the record the same minute.
A call about their own tenancy, contract, order or renewal is a service call, which the screening rule was never aimed at. The ground gets softer when the call offers a past customer something new; that is where the soft opt-in and a record of where the number came from carry the weight. RMDialer keeps that source and every remark on the person's record.
Explicit consent, from each person, to receive automated marketing calls from you, if the call plays a recorded message. It is the strictest line in PECR and the one behind most ICO fines. RMDialer places no recorded calls of any kind, so the only consent in play is the ordinary basis for a live call from a person.
Ofcom, not the ICO, handles the call where someone answers and hears nothing, or is cut off, because an automated system rang more numbers than it had agents free. Repeated silent calls are persistent misuse, and Ofcom can fine up to two million pounds for it. A handset dialer cannot produce one: in RMDialer the person who pressed start is the person on the line.
They are opposites in the way that matters. A power dialer waits until the caller is free, then rings the next number, so every answered call meets a person. A predictive dialer rings several numbers per agent on the odds most will not answer, and drops the surplus, which is the source of silent calls. RMDialer is the power kind, on a phone, with no predictive setting anywhere in it.
No. Predictive dialling earns its place on a floor of dozens working long cold lists, and it drags Ofcom's abandoned-call duties in with it. Five negotiators ringing tenants, landlords and enquiries from their own mobiles want the typing removed and the record kept, which is what RMDialer does, per seat, with no telephony bill underneath.
On a marketing call PECR requires your number, or a valid alternative contact number, to be displayed. A call the SIM places carries the SIM's number, so RMDialer could not withhold it if asked. It is also why the call gets answered: a saved branch mobile is picked up where an unknown prefix rings out.
PECR names no hours for live calls. What draws the ICO is complaints, and complaints follow late-evening and weekend calls, so office hours into early evening is the sensible habit, and it is when tenants and landlords are reachable anyway. RMDialer rings the next number whenever you press start; the clock is yours.
The seat is priced in dollars for teams outside India: $29 for a year, or $12 for a quarter, and your card converts it to pounds on the day. Nothing is billed per minute, because the UK SIM's inclusive minutes carry the calls. The whole team gets three free days first with no card taken, and the seat carries the dialer, the records, the reminders, the WhatsApp templates and the browser view together.
Not for the calling. iOS will not let an app take over the phone role or ring through a list, so RMDialer exists for Android (version 8 up) only. A branch manager on an iPhone reads the Web CRM in Safari and runs the team from there; the negotiators doing the ringing hold Android handsets, cheap unlocked ones with the office SIM being the usual choice.
The business dialer is free forever with no account and no expiry: the keypad, contacts, caller ID, the call log and your call analytics, plus free WhatsApp sends every day. A plan adds the customer record after every call, follow-up reminders, list auto dialing, your team and WhatsApp automation.
Free WhatsApp sends every day with a free account: 15 a day for your first 15 days, then 3 a day. The dialer itself needs no login at all.
Try it free for 3 days: unlimited use, no credit card required.Prices are per user, exclusive of taxes.
Set it as your phone app in one tap. Everything works like before, and then it starts working FOR you.
₹159/user/month on yearly · every feature included · Prices are per user, exclusive of taxes.
Free forever: the business dialer never expires, and needs no account
Call recording supported · our team sets it up with you during training
On iPhone and Android. The iPhone app has every feature except the native call log.
