Every list says which app is best. Few say what to check before you choose.
Among free telecalling CRM options, the one worth installing is the one you can keep after the free part ends. RMDialer’s dialer stays free for good, and the full CRM is one flat price per user.
Basic calling free, no sign-in · Full app free for 3 days, no card
Your own SIM, no virtual number · Android and iPhone apps + Web CRM in one plan · No card for the trial
Short answer
Free telecalling CRM software comes in two shapes, and telling them apart saves a team a month of wasted setup. A free plan stays free but caps seats, calls per day or leads, and the cap tends to bite in the first week a whole team works one list. A free trial unlocks everything for a short window and then asks for payment. RMDialer offers both halves: the basic phone dialer is free on Google Play and works without logging in, and the full app, with the SIM auto dialer, lead records, follow-up reminders, WhatsApp automation and team reports, runs a 3-day trial with no card. After that it is about ₹159 per user a month on the yearly plan, every feature included. For a solo caller testing the idea, the free dialer is the right start. For a team calling the same leads again and again, judge any free option on one thing: whether your lead history is still yours when the free part ends.
Key takeaways
Real businesses, real numbers: how owners and sales teams across India and 12+ countries use RMDialer every day.
“Best CRM dialer we have used for a small team. Call comes in, the lead card is already on screen with the last remark, and the status change is two taps. Only complaint: the web CRM export could use more filters. Otherwise our 6 person sales team lives in it.”
“Free telecalling app search brought me to the 3-day trial. Whole app, nothing locked. By day two I had imported last year's 1,200 travellers and the auto dialer was calling them for this season's packages. Paid the yearly plan on day three. The WhatsApp itinerary goes out after each call by itself.”
“Rebooking is our revenue. Every client who visits gets a reminder call 4 weeks later, set from the after-call screen in two taps, and the festive offer goes as a WhatsApp broadcast to the call log. My receptionist learned the app in an hour. The backup meant nothing was lost when her phone broke.”
“We looked for telecalling software for a nine-person loan team and every quote came with cloud seats and per-minute bills. RMDialer telecalling software runs on the callers' own Jio SIMs: the lead list dials itself, the remark goes on the number, and I get dials, connects and talk time per caller every evening. Cost is one flat price per user.”
“We tried two telecalling CRM software before this and my counsellors stopped filling them within a week. RMDialer is the phone app itself, so every admission enquiry gets logged whether they like it or not. The auto WhatsApp after call sends the fee structure by itself. I see all 4 counsellors' calls on the web CRM every evening.”
“Team of 9 salesmen on their own SIMs, no VoIP, no per-minute bills. RMDialer telecalling CRM shows me who called which customer, talk time and the remark, employee wise. Arabic interface for two of my staff was a bonus. Support on WhatsApp replied within minutes.”
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Best for: Starting at zero, then paying one flat price per user
RMDialer is the free telecalling CRM that does not hide the cap. The basic phone dialer is free on Google Play and needs no login, so a solo caller can start today from the SIM already in the phone. The auto dialer, lead records, ringing reminders, WhatsApp automation and the manager’s Web CRM open on a 3-day trial with no card, so a team tests the whole product on its own leads. After the trial there is one price per user with every feature in it, and your leads export as a file whenever you want them.
Prices are per user, exclusive of taxes.
The free part never expires and needs no account. The paid part opens for 3 days with every feature and no card, so a team can test it on real leads before deciding.
| Feature | Free for ever | Paid plan (or the 3-day trial) |
|---|---|---|
| Phone dialer, contacts and call log | Yes, no account needed | Yes |
| Caller ID and spam screening | Yes | Yes |
| Call analytics for your own calls | Yes | Yes |
| WhatsApp from a call | 15 free sends a day for 15 days, then 3 a day, with a free account | Unlimited, plus templates after calls and bulk sending |
| Lead status and remarks after each call | No | Yes |
| Follow-up reminders that ring | No | Yes |
| Auto dialing a whole list | No | Yes |
| Team: assigned lists and per-person reports | No | Yes, with the Web CRM |
| Leads from Google Sheets, APIs and portals | No | Yes |
Not one that stays unlimited. Every free tier is paid for by a limit somewhere, because storing leads, syncing phones and sending reports costs the vendor money for each person using it. The limit just sits in a different place per product: seats on the browser CRMs, daily calls on the list dialers, and the fine print on any free-forever plan.
So the useful question is not whether something is free but which limit you will hit first. A two-person team dialing forty numbers a day can live inside most caps for months. A ten-person floor working one shared list tends to outgrow them in the first week, and at the seat limit, before any missing feature shows up.
It depends on where the call is placed. A browser CRM with a built-in VoIP phone works well from a laptop but shows customers an unfamiliar number, and Indian mobile users pick those up less often. A CRM that leaves calling to a paid telephony add-on is a record system first and a calling tool second, so its free tier is free only until the first call.
If your callers work from Android handsets on their own SIM, the tool built for that shape is a dialer that is also the CRM. RMDialer’s basic dialer is free with no login, and the full app runs its trial on the same phone. The customer sees the caller’s normal mobile number, and no per-minute meter runs in the background.
Both searches are common, and they describe two different jobs. A Windows or browser CRM suits the manager who assigns leads, reads reports and imports sheets at a desk. An Android app suits the telecaller who makes the calls, because the dial, the outcome and the next reminder all happen on the handset.
Most working teams need both halves joined up. Before you download anything, check that the free plan covers the phone app and the web panel together, and install only from the Play Store or the vendor’s own site: a cracked CRM file asking for contact and call-log access costs far more than any subscription.
Price the year, not the first month. A free plan costs nothing until the team crosses the cap, and from that day you pay whatever that vendor’s first paid tier is, usually after your leads are already inside. Browser CRMs rarely publish one per-user figure that covers calling, so ask for the full year with telephony counted.
RMDialer publishes a single figure instead: about ₹159 per user a month on the yearly plan, so five callers come to ₹9540 for the year before taxes, with the dialer, the CRM and WhatsApp automation inside it. That is the number to hold against a free plan’s first paid step at the headcount you expect by month six.
Every tool on this list asks you to judge it from a website. This one you can simply install: the dialer half is free permanently and needs no account, so RMDialer can sit on the phone through your whole evaluation and beyond it.
Free WhatsApp sends every day with a free account: 15 a day for your first 15 days, then 3 a day. The dialer itself needs no login at all.
$29 per user per year, or $12 per user for 3 months, outside India
Try it free for 3 days: unlimited use, no credit card required. Prices are per user, exclusive of taxes.
There are free tiers and free dialers, not free CRMs. A CRM costs the vendor money for every lead stored and every phone synced, so the free part always stops somewhere: seats, daily calls or leads. RMDialer keeps its basic phone dialer free with no login, and the lead CRM, auto dialer and WhatsApp automation run free for 3 days with every feature and no card.
Usually a cap on users, leads or messages, and sometimes on data export. Before committing a team, check what happens to your leads if you stop paying: being able to export everything is the thing that keeps you free to leave.
For a desk team that mostly types and rarely calls, a browser CRM with a free seat cap is a fair start. For callers on Android phones using their own SIM, the useful free step is a dialer that costs nothing on the handset. A team that needs lead assignment, reminders and reports from day one should test a full trial on its own leads before settling for a capped plan; RMDialer gives 3 days with everything on and no card.
Yes. RMDialer is on Google Play: its basic phone dialer is free and works without even logging in, calling from the SIM in the phone. The auto dialer with the lead CRM, follow-up reminders and WhatsApp automation opens for a 3-day trial without a card, and the manager’s Web CRM comes with it.
Most telecalling CRMs run in the browser rather than as a Windows download, so a manager’s panel opens on any PC with nothing to install; the RMDialer Web CRM works that way. Treat any site offering a free desktop installer of a paid CRM with suspicion. Calls still go out best from a phone, so pair the PC panel with the Android app.
It varies, so ask before importing a single number. Some tools lock the account but keep the data for a while, some delete it after a grace period, and a few allow export only on a paid plan. Export a test file during the trial: if your leads come out as a CSV while it is free, nobody can hold them hostage when it ends.
No. A virtual number is only needed when calls must be routed through a cloud platform, for example for an inbound IVR. An outbound sales team can run entirely on business SIMs in the reps' phones, with the app logging every call and the owner reading the reports. Customers also answer known mobile numbers more readily than unfamiliar virtual ones.
It depends on whether calling is included. Mobile telecalling CRMs that call from your own SIM publish about ₹159 to ₹176 per user per month on yearly plans (their own sites, checked 22 Oct 2026), with the dialer included; desktop CRMs charge for the record-keeping and leave calling to a separate, separately billed tool. RMDialer is ₹159 per user per month on the yearly plan, plus taxes, every feature included, with a 3-day free trial and no card needed.
A telecalling CRM is customer software built around phone calls: the lead list, the dialer, the call outcome and the follow-up live in one place. The mobile kind, such as RMDialer, replaces the Android phone app on each rep's handset so every call automatically becomes a record with a status, a remark and the next follow-up, and the manager sees the whole team on a web dashboard.
Telecalling software is built to make and track calls (dialing lists, call logs, per-caller reports). A CRM is built to hold customer records and pipeline stages. Most Indian sales teams need both at once, which is why a telecalling CRM combines them: the call itself creates and updates the customer record, so nobody types into a separate system after the call.
A CRM dialer is a single app where the dialer and the customer record are the same thing: the call screen shows the lead, and ending the call updates it. It differs from a CRM with "dialer integration", which is two products joined by a sync. RMDialer is a CRM dialer for Android that runs on the user's own SIM.
The dialer is free forever. Install it, make it your phone app and you keep the keypad, contacts, call log, caller ID, spam screening and your call analytics with no account, no payment and no expiry date. Free WhatsApp sends are included every day once you make a free account. What you pay for is the memory around the call: the lead status, the remark and the follow-up reminder saved against every number, plus list auto dialing, team reports, backup and WhatsApp automation.
Both. The free plan has no end date and covers the dialer itself, so a business owner can run every call of the day through RMDialer for years without paying. The 3-day trial is separate: it opens the paid side as well, so you can test lead statuses, follow-up reminders, the auto dialer and WhatsApp automation on real customers before deciding. When a trial or a plan ends, nothing is deleted and the free dialer carries on.
Your phone app, with the numbers you call already organised: the call log with filters, missed calls in their own list to return, contacts, caller ID and spam screening, and call analytics that count your day by outcome and by person. Sending WhatsApp from any call is free every day too, with a free account: 15 sends a day for the first 15 days, then 3 a day. Saving a status, a remark or a follow-up against a call is the paid part.
Yes, every person can install it and use the free dialer on their own phone at no cost. The team layer is paid, because that is what needs our servers: assigned calling lists, per-person call reports, permissions, the Web CRM and backup that moves a user to a new phone. A common start is the whole team on the free dialer, with the owner opening a trial to see what the reports look like before buying seats.
The detail behind this pick: how the options really differ, what they cost, and where the rules bite.
Lead automation
Leads from 15+ platforms → auto-assigned round robin → auto dialed → updated. On its own.
Facebook, JustDial, IndiaMART, portals, sheets, Excel: every lead gets an owner and a place on a calling list, then reports its own outcome.
Business karte ho? Business Dialer chahiye.
Set it as your phone app in one tap. Everything works like before, and then it starts working FOR you.
₹159/user/month on yearly in India, $29/user/year elsewhere · every feature included · Prices are per user, exclusive of taxes.
Free forever: the business dialer never expires, and needs no account
Call recording supported · our team sets it up with you during training
On iPhone and Android. The iPhone app has every feature except the native call log.
