NewRMDialer is now on iPhone as well as Android · every feature except the call log
RMDialer is a SIM based CRM for small business: the phone remembers every customer call, reminders ring for repeat orders, and it grows from one user to five.
No computer needed · No per-minute charges · Every feature free for 3 days
Your own SIM, no virtual number · Android and iPhone apps + Web CRM in one plan · No card for the trial
Short answer
RMDialer is a SIM based CRM for small businesses that runs on the phones the owner and staff already use. The dialer, caller ID, call log and call analytics are free forever with no account. A plan adds the customer record after every call, reminders that ring like an alarm and can carry a WhatsApp message, automatic WhatsApp after calls, and paid clients with renewal and payment-due filters. On the yearly plan it costs ₹1,908 per user per year plus taxes: ₹1,908 for the proprietor alone, ₹5,724 for a shop of three and ₹9,540 for five. Calls go on your own SIM plan, so there are no per-minute charges. Records live on the account, so a lost phone loses nothing. Keep the khata or accounts software for credit and bills.
Key takeaways
Priced per user on the yearly plan, plus taxes. What changes as you add people is not the price per head but what the tool does for the owner.
₹1,908 a year
One phone, every customer call remembered, reminders that ring for the repeat orders you would otherwise forget. The free phone dialer and call analytics cost nothing even before you pay.
₹5,724 a year
The son at the counter and a helper on deliveries each have the app. A customer who rang the shop phone yesterday is known on every phone today, and nobody promises the same order twice.
₹9,540 a year
Now leads get assigned, the owner checks who called whom from the Web CRM, and paid customers with renewals show up in their own list before they lapse.
Prices are per user, exclusive of taxes. Teams of ten or more pay less per user, shown on the pricing page. Before any of that, the phone dialer is free forever, and a guide to CRM for a one-person business covers whether you need a record at all when you work alone.
Real businesses, real numbers: how owners and sales teams across India and 12+ countries use RMDialer every day.
“I am a one-person business. RMDialer is the business dialer app on my own phone: every customer call becomes a record, the wedding date is the reminder, and the new collection goes out as a WhatsApp broadcast to my 600 customers from the call log. Paid clients tab shows who has paid and who has balance due.”
“Subscription business: every client's plan expiry is a renewal reminder and every prospect from the webinar list is auto dialled the next morning. Paid vs due on each client is visible, so collections are not in my head anymore. The daily call report keeps my two callers honest.”
“Renewal reminder is the reason I pay for it. Every policy due date rings me 30 days, 7 days and 1 day before, with the client's number right there. Earlier 3 to 4 renewals a year quietly went to other agents. Small app, big difference for a single agent like me.”
“GST and ITR deadlines mean 200 client calls in a fortnight. The auto dialer runs the list, the remark goes on the client's number, and the ones who said "documents by Friday" ring the assistant on Friday. A follow up reminder app that lives inside the phone dialer is the only kind my staff will keep using.”
“Free telecalling app search brought me to the 3-day trial. Whole app, nothing locked. By day two I had imported last year's 1,200 travellers and the auto dialer was calling them for this season's packages. Paid the yearly plan on day three. The WhatsApp itinerary goes out after each call by itself.”
“Renewal reminders and call tracking for 5 agents on Safaricom lines. Every policy renewal rings the right agent before it lapses, and I see the calls each agent made without asking. During a data outage upcountry the calls still went through on the SIM, and the notes reached the account when the network came back. Priced for a small business, which most CRMs are not.”
Reviews are collected from customers on WhatsApp and on this website. Share yours on WhatsApp
Most small businesses already run on one of the first two, and some have tried the third. Here is how each holds up on the things a shop owner cares about.
| What matters | Khata and memory | WhatsApp chats and contacts | A big desktop CRM | SIM based CRM for small business |
|---|---|---|---|---|
| Time to start | None | None | Days of setup and training | An afternoon: install, log in, import |
| Works at the cash counter | Yes, if the book is there | Yes | Needs a computer | Yes, on the phone in your hand |
| Reminds you of a follow-up | No | No | Yes, on screen | Yes, rings like an alarm |
| Knows who is calling | No | Only saved contacts | Not on the phone | Yes, from your own records |
| Survives a lost phone | The book does | Only with backup | Yes | Yes, records are on the account |
| Cost for three people | Nothing | Nothing | Often priced in dollars per user | ₹5,724 a year, plus taxes |
Time to start
Works at the cash counter
Reminds you of a follow-up
Knows who is calling
Survives a lost phone
Cost for three people
An auto spare parts shop in Rajkot: the proprietor, his son and one helper at the cash counter, selling mostly to mechanics.
Most of the shop's sales go to about sixty garages, and nearly all of them start with a phone call: a mechanic with a bike on the stand needs a clutch plate by four o'clock. The business grew by word of mouth, and the proprietor carried every repeat customer in his head, along with who paid cash and who ran a tab in the khata. When he was away at a wedding for three days, the shop felt it.
He started alone on the free dialer, then took a plan when he noticed how often a garage rang saying "I called yesterday, nobody called back." The app now runs on two phones, his and his son's. Each call lands on the mechanic's card; a remark notes the part and the bike model; a monthly reminder rings for the garages that buy engine oil in bulk. The son, who used to hand every call to his father, now sees the last order on screen before he answers.
The khata stayed exactly where it was, and the accountant still gets it every quarter. What changed is that a repeat customer is no longer something only the proprietor can recognise. The next time he travelled, the counter kept running, the reminders kept ringing, and not one garage had to explain itself twice.
It fits the phone-first shop. A few businesses are better served elsewhere.
For how the customer record works in more depth, read SIM based CRM; for enquiries arriving from ads or sheets, SIM based lead management software. A shop that hires a few callers can grow into SIM based call center software on the same account, and the auto dialer for small business helps when the reminder list gets long.
Whether you search for a small business SIM CRM or a CRM with SIM calling for a small business, you are after the same thing: a customer record that works from the phone in a shop owner's hand, uses the numbers customers already know, and costs what a small business can carry. The words change; the counter, the phone and the repeat customer do not.
You will also see it called sim based crm for small businesses, small business sim crm, sim calling crm for small business and crm with sim calling for small business. They describe the same thing, so whichever phrase brought you here, this is the page for it.
Pick 5 minutes to tomorrow, or a date. Attach a WhatsApp message, and repeat it daily, weekly, monthly or every few days.
After a missed, outgoing or incoming call, a chosen template can be sent automatically, with quiet hours respected.
Paid clients filter by ending today, tomorrow, the next 7 or 30 days, expired or payment due, with Renew on each card.
It is a simple customer record for a small business that fills itself from the calls on the owner's and staff's own mobile SIMs. Each call is saved against the customer, reminders ring for follow-ups, and paying customers are marked with their amounts, all on the phone, without a computer or a separate data-entry routine.
RMDialer is the best sim based crm for small business owners in India who sell and follow up on the phone. The dialer is free forever, and a plan at about ₹159 per user per month on the yearly plan adds the customer record after every call, reminders that ring, automatic WhatsApp and paid-client renewals. A shop of three pays ₹5,724 a year plus taxes.
Yes. RMDialer is a sim based crm for small business: it replaces the phone's dialer, keeps each customer's calls, status and remarks together, rings follow-up reminders and tracks paid customers and renewals. One person can use it alone, and a small team shares one account.
RMDialer's phone dialer, caller ID, call log, call analytics and daily free WhatsApp sends cost nothing and need no account. The customer record, reminders and team features are on a plan, with every feature free for 3 days first. Most fully free CRMs limit users, contacts or reminders, so check the limit that would hit you first.
A business that sells on the phone and relies on repeat customers does, even if it never calls it a CRM. The test is simple: if a customer you promised to call back last week slipped through, or only one person remembers what a buyer prefers, the business needs a record that does not live in one head.
The cheapest is the one that does not need extra hardware or training. RMDialer is ₹1,908 per user per year plus taxes on the yearly plan, runs on phones you already own, and needs no computer for daily work. There are no per-minute charges, because calls go on your own SIM plan.
Yes. Start with one user on your own phone, and add your son, a counter person or a delivery helper to the same account later. Everything you recorded while working alone is there for them from their first day.
No, keep the khata or your accounting software for credit and bills. What this replaces is remembering: who asked for what, who promised to pay on Friday, who is due for a repeat order. A paid-client record can hold a sale amount and a due date as a reminder for the conversation.
Yes. After a missed, outgoing or incoming call, or when a lead's status changes, a chosen template can go out automatically through the WhatsApp API, with quiet hours to hold messages overnight. Meta charges per conversation on the API. Manual WhatsApp from a call is free every day with a free account.
Set a reminder with a quick time or a date, add a note, and optionally attach a WhatsApp message. It can repeat daily, weekly, monthly, yearly or every few days, which suits a garage buying oil every month or a customer due for a yearly service. The phone rings for it like an alarm.
That works. The iPhone app has every feature except the call log, so the owner still sees customers, reminders, remarks and paid clients, while staff on Android get calls logged automatically. Everyone shares the same records on the one account.
Yes. The paid clients list filters by ending today, ending tomorrow, the next 7 or 30 days, expired and payment due, and each card has a Renew button. Customers who pay yearly or monthly stop lapsing just because nobody noticed.
Yes. Records sit on the account, not only on the handset, so a new phone logs in and carries on. Removing a staff member from the account also stops their phone reaching the shop's customer records.
Neither is required for daily work. Calls, reminders and records all run on the phone and work without data, sending to the account when a connection returns. A computer only helps when you want the Web CRM's bigger reports.
An afternoon. Install the app, make it the phone's dialer, log in, import your customer list from Excel if you have one, and set the handful of statuses you actually use. Most shops are working from it the same day.
The business dialer is free forever with no account and no expiry: the keypad, contacts, caller ID, the call log and your call analytics, plus free WhatsApp sends every day. A plan adds the customer record after every call, follow-up reminders, list auto dialing, your team and WhatsApp automation.
Free WhatsApp sends every day with a free account: 15 a day for your first 15 days, then 3 a day. The dialer itself needs no login at all.
Try it free for 3 days: unlimited use, no credit card required.Prices are per user, exclusive of taxes.
Set it as your phone app in one tap. Everything works like before, and then it starts working FOR you.
₹159/user/month on yearly · every feature included · Prices are per user, exclusive of taxes.
Free forever: the business dialer never expires, and needs no account
Call recording supported · our team sets it up with you during training
On iPhone and Android. The iPhone app has every feature except the native call log.
