The Registro Pubblico delle Opposizioni governs cold calling, and small firms still run on memory and paper.
Mobile sales CRM and dialer for Italy
RMDialer gives a small Italian business the memory it lacks: the client opens as the phone rings, the outcome saves in two taps, and the follow-up rings on time.
- Auto dialer app in Italy
- Sales CRM app for Italy
- Best auto dialer for Android
- Italian + 5 more languages
- Own SIM, no VoIP
Italian interface, with Romanian, Arabic and Ukrainian for mixed teams · Registro Pubblico delle Opposizioni governs telephone marketing
Your own SIM, own Android phone, no virtual number · Mobile app + Web CRM in one plan · No card for the trial
What governs telephone marketing in Italy?
Italy operates the Registro Pubblico delle Opposizioni, the public register on which people record opposition to telephone marketing, with GDPR governing the contact data. RMDialer does not screen against it and is intended for calling your own clients and enquiries. It runs in Italian, dials from the team own mobiles, and records the outcome of every call.
- Italian interface, with Romanian, Arabic and Ukrainian for mixed teams
- Registro Pubblico delle Opposizioni governs telephone marketing
- Built for small firms whose records currently live on paper
- No telephony contract and no per-minute billing
What businesses say about RMDialer
Real businesses, real numbers: how owners and sales teams across India and 12+ countries use RMDialer every day.
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“We needed an auto dialer app that works on our own MTN and Airtel lines, not a call centre subscription in dollars. RMDialer runs on the phones my agents already have, dials the enquiry list, and the WhatsApp follow-up goes out after every call. Works even when the network drops and syncs later.”
Grace Okafor Managing director · Travel agency Lagos, Nigeria -
“Telecaller app for Android that my staff actually use. Enquiry list is assigned to each telecaller, the auto dialer calls it from their own SIM, and test ride bookings come to me live. Punjabi interface for the girls at the desk. Price is honest, everything included, no per-user surprises.”
Harpreet Singh Owner · Two-wheeler showroom Ludhiana -
“Most CRM tools here are built for a desk. Our brokers sell from their phones, so a telecalling CRM inside the dialer made sense. Leads from Facebook ads land in the app, the auto dialer calls them, and the tripping schedule rings each broker. Tagalog interface, own Globe SIM, no VoIP number for clients to distrust.”
Maria Santos Operations lead · Real estate brokerage Manila, Philippines -
“Multilingual team, so a CRM with English, Malay and Chinese interfaces mattered. The auto dialer runs our launch lists on the agents' own Maxis SIMs and the manager sees every call and remark live. We compared three cloud call centre tools; this cost a fraction and needed no virtual numbers.”
Daniel Tan Sales director · Property developer Kuala Lumpur, Malaysia -
“Earlier I was dialling 80 to 100 portal leads a day by hand from Excel. With RMDialer auto dialer app I import the sheet, press start and it calls one by one from my own Jio SIM. Between calls I mark Interested or Site visit in two taps and the follow-up rings me on time. Closed 3 flats last month from leads I would have forgotten.”
Rakesh Choudhary Real estate consultant · Property advisory Jaipur -
“We tried two telecalling CRM software before this and my counsellors stopped filling them within a week. RMDialer is the phone app itself, so every admission enquiry gets logged whether they like it or not. The auto WhatsApp after call sends the fee structure by itself. I see all 4 counsellors' calls on the web CRM every evening.”
Priya Nair Owner · Coaching institute Kochi
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The app itself runs in 6 of the languages used in Italy
Set per person on their own phone, so a mixed team shares one set of leads while each caller works in the language they think in.
- Italian
- English
- Romanian
- Arabic
- Spanish
- Ukrainian
Part of 40 app languages in total.
Connect the sources Italy actually uses
Anything that can fill a Google Sheet or call a REST API becomes a live lead source: new rows are assigned round robin, the phone pings, and the lead sits at the top of the dialer queue.
- Facebook & Instagram lead ads
- Google Ads lead forms
- Website forms
- Google Sheets
- Any REST API
How RMDialer runs a calling day in Italy
- 1Connect the sources Italy actually usesFacebook & Instagram lead ads, Google Ads lead forms, Website forms and anything else that can fill a Google Sheet or call a REST API. Connect once; new rows keep importing on their own.
- 2Each lead gets one ownerNew enquiries are assigned round robin across your callers, their phone pings, and the lead sits at the top of that person queue instead of in a shared inbox nobody owns.
- 3The caller dials from their own Italy SIMPress Start and the app calls the list one number at a time. The customer sees a normal local mobile number, so it is answered and can be called back directly. No virtual numbers, no per-minute platform charge.
- 4The record writes itself, in ItalianBetween calls the after-call sheet takes the status, a remark and the next follow-up in two taps. WhatsApp can send the details automatically, and the owner reads calls, outcomes and lost leads in the Web CRM from any browser.
What this is called in Italy
The same product is searched under different names in Italy. These all describe what RMDialer does.
- CRM vendite
- Italian for sales CRM.
- Software teleselling
- Italian usage of the teleselling term.
- CRM con dialer
- Italian for CRM with a dialer.
- Gestione clienti
- Italian for customer management.
Italy operates the Registro Pubblico delle Opposizioni for telephone marketing, and GDPR governs the underlying personal data. RMDialer performs no register screening. Use it for calling your own clients and enquiries, and take your own legal advice before any telephone marketing activity.
This is general information, not legal advice. Rules change; confirm the current position with your own regulator or adviser before running promotional calling.
One app. Every feature. One price.
Whether you are one person or one thousand, every RMDialer user gets the complete feature set. No tiers, no locked buttons, no "upgrade to unlock".
Mobile sales CRM and dialer for Italy: what changes and what does not
A great many Italian businesses are genuinely small, and their customer memory lives in a paper agenda, a phone contact list and the proprietor recollection. That works until it does not, and the failure is invisible: the client who was going to be called back in September, the quote that was never followed up, the renewal nobody remembered until the customer had already gone elsewhere.
A phone-native CRM addresses that without asking anyone to adopt office software. The client record opens when the phone rings, the outcome takes two taps, the follow-up rings on the promised day, and the whole history sits in an account rather than a device. The Registro Pubblico delle Opposizioni continues to govern marketing calling separately, which is a different activity from calling your own clients.
Everything else is the same product you can read about across this site: the auto dialer app, the CRM dialer where the record opens as the phone rings, the automatic WhatsApp after a call, and the telecalling CRM the owner watches in any browser. Pricing is the same worldwide at a free 3-day trial, then one plan with every feature included.
Questions from businesses in Italy
Updated on
Does the app check the Registro Pubblico delle Opposizioni?
No. Register screening is not built in, so telephone marketing would require you to handle it separately and take advice. The product is aimed at calling your own clients and people who enquired with you.
Does the app work in Italian?
Yes, Italian is a shipped app language, with Romanian, Arabic, Spanish, Ukrainian and English also available, set per person on their own phone.
Is it suitable for a very small business?
Particularly so. For a firm of one to five people, the gain is not dialing volume but memory: client history, promised callbacks and renewal dates in an account rather than in a diary or one person head.
Can I use an auto dialer with a local SIM in the UAE, Nigeria or the Philippines?
Yes. The dialer places ordinary SIM calls from the phone, so it works on Etisalat and du, MTN and Airtel, Globe and Smart, or any other operator, at the operator's normal call rates. Follow the local rules on marketing calls (for example the UAE's and the Philippines' consent requirements) exactly as you would for manual calls.
What is the difference between a power dialer and a predictive dialer?
A power dialer calls one number at a time for one agent and waits for that call to end, so every answered call has a person ready. A predictive dialer calls several numbers at once and connects the ones that answer to whichever agent is free, which needs a call-centre server and causes dropped "silent" calls. Mobile auto dialers like RMDialer are power dialers on a SIM.
Is an auto dialer legal in India?
Yes, for calling your own leads and customers. An auto dialer is only a faster way to place normal SIM calls, so the same rules apply as for manual calls: do not call numbers registered on the national DND list with promotional offers, honour opt-outs, and follow TRAI's rules for commercial communication. Calls to people who enquired with you, existing customers and service calls are routine.
What is a SIM-based dialer and how is it different from cloud telephony?
A SIM-based dialer places calls from the SIM in the user's own phone, so the customer sees a normal mobile number and the call costs whatever the operator plan charges. Cloud telephony routes calls through a virtual number on a server and bills per user plus per minute, in return for features like IVR and recording. For outbound sales on mobile numbers, SIM calling gets answered more often and costs far less.
Why do customers not answer calls from virtual numbers?
Because caller ID apps and phone dialers increasingly flag pooled virtual and VoIP numbers as spam or business calls, and because the same virtual number is often used for many campaigns. A real mobile number from a local SIM looks like a person calling, which is why SIM-based dialers report higher connect rates in India.
How do I stop my business number being marked as spam?
Call from a real SIM rather than a pooled virtual number, keep daily volumes reasonable, do not call DND numbers with offers, save your business name in Truecaller and similar caller ID apps, and send a WhatsApp before or after the call so the customer recognises you. Numbers get flagged by patterns of unanswered cold calls, not by calling your own enquiries.
What are the rules for business calling in India (TRAI DND)?
TRAI's commercial communication rules cover promotional and telemarketing calls: do not call numbers registered on DND with offers, use the 140 series if you run bulk telemarketing, and stop when asked. Calling your own enquiries, customers and service contacts is not telemarketing. Keep records of consent and be reachable on the number you call from.
क्या ऑटो डायलर से कॉल करना कानूनी है?
हाँ, अपने ग्राहकों और इन्क्वायरी को कॉल करने के लिए। ऑटो डायलर सिर्फ SIM से कॉल लगाने का तेज़ तरीका है, इसलिए वही नियम लागू होते हैं जो हाथ से कॉल करने पर: DND रजिस्टर्ड नंबरों पर ऑफर के लिए कॉल न करें, कोई मना करे तो रोक दें, और TRAI के कमर्शियल कॉलिंग नियम मानें।
What is an auto dialer app?
An auto dialer app calls a list of phone numbers one after another so the caller never types a number. On Android, an app like RMDialer runs the session on the phone itself using the SIM already in it: you pick a list from Excel, a Google Sheet, an API or assigned leads, press start, and the app dials each number in turn while you mark the outcome between calls.
Does RMDialer work on iPhone?
No. RMDialer is an Android app because iOS does not let a third-party app replace the phone dialer, read the call log or place calls automatically. It supports Android 8.0 and above. The owner's Web CRM works in any browser, including Safari on a Mac or iPhone.
Which languages does the RMDialer app support?
The app itself runs in 40 languages, including Hindi, Bengali, Tamil, Telugu, Marathi, Gujarati, Kannada, Malayalam, Punjabi, Odia and Assamese for India, and Arabic, Bahasa, Tagalog, Swahili, Portuguese, Spanish, French and others for teams abroad. Each user picks their own language on their own phone.
RMDialer in other countries
Try it with your own list in Italy
Try it free for 3 days: unlimited use, no credit card required.
₹159/user/month on yearly · every feature included · Prices are per user, exclusive of taxes.