Your team sells from their own phones all day, and by evening nobody can say who was called or what was promised.
RMDialer makes the phone the system: auto dialing from the team own SIMs, a Swahili or English interface, records that back up to your account, and WhatsApp follow-ups that send themselves.
Selling is mobile-first and WhatsApp-first, end to end · The app runs in Swahili, so callers work in the language they actually speak
Your own SIM, no virtual number · Android and iPhone apps + Web CRM in one plan · No card for the trial
Short answer
One built for mobile-first selling: calls from the team own SIMs at normal rates, records that sync whenever connectivity allows, and WhatsApp as the follow-up channel. RMDialer runs in Swahili as well as English, auto dials any list, captures the outcome of each call in two taps, and imports leads from Jiji, BuyRentKenya, Facebook and Google ad forms through a sheet or API.
Key takeaways
Set per person on their own phone, so a mixed team shares one set of leads while each caller works in the language they think in.
Part of 40 app languages in total.
Anything that can fill a Google Sheet or call a REST API becomes a lead source: new rows come in at each scheduled check, and Live Sheets in the Web CRM can share them round robin across the team.
| Step | What happens | In detail |
|---|---|---|
| 1 | Connect the sources Kenya actually uses | Jiji Kenya, BuyRentKenya, Property24 and anything else that can fill a Google Sheet or call a REST API. Connect once; new rows keep importing on their own. |
| 2 | Each lead gets one owner | New enquiries land in the calling queue at each scheduled check, and Live Sheets in the Web CRM can share them round robin across your callers instead of leaving them in a shared inbox nobody owns. |
| 3 | The caller dials from their own Kenya SIM | Press Start and the app calls the list one number at a time. The customer sees a normal local mobile number, so it is answered and can be called back directly. No virtual numbers, no per-minute platform charge. |
| 4 | The record writes itself, in Swahili | Between calls the after-call sheet takes the status, a remark and the next follow-up in two taps. WhatsApp can send the details automatically, and the owner reads calls, outcomes and lost leads in the Web CRM from any browser. |
Real businesses, real numbers: how owners and sales teams across India and 12+ countries use RMDialer every day.
“Most CRM tools here are built for a desk. Our brokers sell from their phones, so a telecalling CRM inside the dialer made sense. Leads from Facebook ads land in the app, the auto dialer calls them, and the tripping schedule rings each broker. Tagalog interface, own Globe SIM, no VoIP number for clients to distrust.”
“Renewal reminders and call tracking for 5 agents on Safaricom lines. Every policy renewal rings the right agent before it lapses, and I see the calls each agent made without asking. During a data outage upcountry the calls still went through on the SIM, and the notes reached the account when the network came back. Priced for a small business, which most CRMs are not.”
“Multilingual team, so a CRM with English, Malay and Chinese interfaces mattered. The auto dialer runs our launch lists on the agents' own Maxis SIMs and the manager sees every call and remark live. We compared three cloud call centre tools; this cost a fraction and needed no virtual numbers.”
“Telecaller app for Android that my staff actually use. Enquiry list is assigned to each telecaller, the auto dialer calls it from their own SIM, and test ride bookings come to me live. Punjabi interface for the girls at the desk. Price is honest, everything included, no per-user surprises.”
“We connected our website form and a Google Sheet as lead sources. New sign-ups appear in RMDialer within 15 minutes, get assigned round robin and dialled the same hour. Speed to lead went from a day to under an hour, and demo bookings roughly doubled. The call logs API pushes everything back into our own dashboard.”
“Hindi mein app chalta hai, yeh sabse badi baat. Season shuru hone se pehle 400 kisaan ki list auto dial ho jaati hai, aur jo bole "baad mein call karna" uska reminder set. Excel se auto call kaise kare, yeh Google pe dhoondh ke yahan aaya tha. Ab do saal se use kar raha hoon.”
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The same product is searched under different names in Kenya. These all describe what RMDialer does.
| Term people use | What it means |
|---|---|
| Sales CRM Kenya | The common SMB framing. |
| Programu ya mauzo | Swahili for sales application. |
| Auto dialer app | List dialing from a Kenyan SIM. |
| Telesales CRM | Used by Nairobi outbound teams. |
Kenya regulates communications nationally and has data protection law governing how personal contact data is collected and used. Calling your own enquiries and customers about their business with you is ordinary service calling. Check current national guidance before unsolicited promotional calling, and honour opt-out requests immediately.
This is general information, not legal advice. Rules change; confirm the current position with your own regulator or adviser before running promotional calling.
One app. Every feature. One price.
Whether you are one person or one thousand, every RMDialer user gets the complete feature set. No tiers, no locked buttons, no "upgrade to unlock".
Kenyan business runs on mobile in a way that makes desk-based CRM design almost irrelevant. The salesperson calling a lead is holding the same device on which they will send the follow-up, collect the payment reference and take the next enquiry, and any system that assumes they will later sit at a computer to record what happened is designing for a moment that never arrives.
Language is the second practical point. Swahili is not a secondary consideration for a Kenyan sales floor, and an interface that only exists in English adds a small tax to every interaction with the software across the whole day. Because RMDialer ships Swahili as a full app language, and because the setting is per person, a mixed team can work in whichever language each caller thinks in while the lead records stay common to everyone.
Everything else is the same product you can read about across this site: the auto dialer app, the CRM dialer where the record opens as the phone rings, the automatic WhatsApp after a call, and the telecalling CRM the owner watches in any browser. Pricing is the same worldwide at a free 3-day trial, then one plan with every feature included.
Distance and currency stop mattering when the first step is free. The dialer, call log, caller ID and call analytics cost nothing permanently, on any SIM in any country, and a card is only needed if you later want the paid half.
Free WhatsApp sends every day with a free account: 15 a day for your first 15 days, then 3 a day. The dialer itself needs no login at all.
Try it free for 3 days: unlimited use, no credit card required. Prices are per user, exclusive of taxes.
Yes. Swahili is one of the app shipped languages, so a caller can run the whole interface in Swahili while a colleague runs it in English and both work on the same shared lead data. That is set per person on their own phone rather than per account.
No. Calls go through the SIM in the phone, so they cost whatever your normal plan charges. The subscription is per user for the software, with no per-minute billing, which is what keeps the cost predictable as calling volume grows.
The calls keep working, because each one rides the SIM rather than data. Syncing statuses and remarks to your account and sending WhatsApp need data, and the sync picks up once signal returns.
Yes. The dialer places ordinary SIM calls from the phone, so it works on Etisalat and du, MTN and Airtel, Globe and Smart, or any other operator, at the operator's normal call rates. Follow the local rules on marketing calls (for example the UAE's and the Philippines' consent requirements) exactly as you would for manual calls.
A power dialer calls one number at a time for one agent and waits for that call to end, so every answered call has a person ready. A predictive dialer calls several numbers at once and connects the ones that answer to whichever agent is free, which needs a call-centre server and causes dropped "silent" calls. Mobile auto dialers like RMDialer are power dialers on a SIM.
Yes, for calling your own leads and customers. An auto dialer is only a faster way to place normal SIM calls, so the same rules apply as for manual calls: do not call numbers registered on the national DND list with promotional offers, honour opt-outs, and follow TRAI's rules for commercial communication. Calls to people who enquired with you, existing customers and service calls are routine.
A SIM-based dialer places calls from the SIM in the user's own phone, so the customer sees a normal mobile number and the call costs whatever the operator plan charges. Cloud telephony routes calls through a virtual number on a server and bills per user plus per minute, in return for features like IVR and recording. For outbound sales on mobile numbers, SIM calling gets answered more often and costs far less.
Because caller ID apps and phone dialers increasingly flag pooled virtual and VoIP numbers as spam or business calls, and because the same virtual number is often used for many campaigns. A real mobile number from a local SIM looks like a person calling, which is why SIM-based dialers report higher connect rates in India.
Call from a real SIM rather than a pooled virtual number, keep daily volumes reasonable, do not call DND numbers with offers, save your business name in Truecaller and similar caller ID apps, and send a WhatsApp before or after the call so the customer recognises you. Numbers get flagged by patterns of unanswered cold calls, not by calling your own enquiries.
TRAI's commercial communication rules cover promotional and telemarketing calls: do not call numbers registered on DND with offers, use the 140 series if you run bulk telemarketing, and stop when asked. Calling your own enquiries, customers and service contacts is not telemarketing. Keep records of consent and be reachable on the number you call from.
हाँ, अपने ग्राहकों और इन्क्वायरी को कॉल करने के लिए। ऑटो डायलर सिर्फ SIM से कॉल लगाने का तेज़ तरीका है, इसलिए वही नियम लागू होते हैं जो हाथ से कॉल करने पर: DND रजिस्टर्ड नंबरों पर ऑफर के लिए कॉल न करें, कोई मना करे तो रोक दें, और TRAI के कमर्शियल कॉलिंग नियम मानें।
An auto dialer app calls a list of phone numbers one after another so the caller never types a number. On Android, an app like RMDialer runs the session on the phone itself using the SIM already in it: you pick a list from Excel, a Google Sheet, an API or assigned leads, press start, and the app dials each number in turn while you mark the outcome between calls.
Yes. There is an iPhone app as well as the Android one, and it carries every feature except the native call log: leads, statuses, remarks, follow-up reminders, WhatsApp, templates, clients and team sync all work on iOS. Apple opens the call log to no app, so calls made on an iPhone are not recorded into the history by themselves, and only Android lets RMDialer become the phone app that answers with the customer on screen. The iPhone app is free on the App Store for iOS 17 or newer. The Web CRM works in any browser, including Safari.
The app itself runs in 40 languages, including Hindi, Bengali, Tamil, Telugu, Marathi, Gujarati, Kannada, Malayalam, Punjabi, Odia and Assamese for India, and Arabic, Bahasa, Tagalog, Swahili, Portuguese, Spanish, French and others for teams abroad. Each user picks their own language on their own phone.
Try it with your own list in Kenya
Try it free for 3 days: unlimited use, no credit card required.
₹159/user/month on yearly · every feature included · Prices are per user, exclusive of taxes.
Free forever: the business dialer never expires, and needs no account
Call recording supported · our team sets it up with you during training
On iPhone and Android. The iPhone app has every feature except the native call log.
