Property, insurance and services in the UAE are sold on the phone and closed on WhatsApp, on a number the customer recognises.
RMDialer turns the Android phone your agents already use into the dialer and the CRM: calls go out on their UAE SIM, and the lead record opens as the phone rings.
A workforce that speaks Arabic, English, Hindi, Urdu, Malayalam, Tamil and Filipino on the same team · WhatsApp is the default channel for quotes, brochures and follow-up
Your own SIM, no virtual number · Android and iPhone apps + Web CRM in one plan · No card for the trial
Short answer
A SIM-based Android auto dialer suits UAE sales teams because agents call from their own local mobile numbers and follow up on WhatsApp, which is the dominant business messaging channel across the Emirates. RMDialer dials any list from that SIM, captures the outcome of each call in two taps, runs in Arabic as well as English, and pulls leads in from Dubizzle, Property Finder, Bayut and ad forms. Note that the UAE operates a Do Not Call Registry through TDRA, so promotional calling has specific rules.
Key takeaways
Set per person on their own phone, so a mixed team shares one set of leads while each caller works in the language they think in.
Part of 40 app languages in total.
Anything that can fill a Google Sheet or call a REST API becomes a lead source: new rows come in at each scheduled check, and Live Sheets in the Web CRM can share them round robin across the team.
| Step | What happens | In detail |
|---|---|---|
| 1 | Connect the sources the UAE actually uses | Dubizzle, Property Finder, Bayut and anything else that can fill a Google Sheet or call a REST API. Connect once; new rows keep importing on their own. |
| 2 | Each lead gets one owner | New enquiries land in the calling queue at each scheduled check, and Live Sheets in the Web CRM can share them round robin across your callers instead of leaving them in a shared inbox nobody owns. |
| 3 | The caller dials from their own United Arab Emirates SIM | Press Start and the app calls the list one number at a time. The customer sees a normal local mobile number, so it is answered and can be called back directly. No virtual numbers, no per-minute platform charge. |
| 4 | The record writes itself, in Arabic | Between calls the after-call sheet takes the status, a remark and the next follow-up in two taps. WhatsApp can send the details automatically, and the owner reads calls, outcomes and lost leads in the Web CRM from any browser. |
Real businesses, real numbers: how owners and sales teams across India and 12+ countries use RMDialer every day.
“Team of 9 salesmen on their own SIMs, no VoIP, no per-minute bills. RMDialer telecalling CRM shows me who called which customer, talk time and the remark, employee wise. Arabic interface for two of my staff was a bonus. Support on WhatsApp replied within minutes.”
“Multilingual team, so a CRM with English, Malay and Chinese interfaces mattered. The auto dialer runs our launch lists on the agents' own Maxis SIMs and the manager sees every call and remark live. We compared three cloud call centre tools; this cost a fraction and needed no virtual numbers.”
“Sinhala and Tamil interface, calls from Dialog SIMs, and a manager view of every executive's calls. The auto dialer handles our lease-expiry lists and the follow-up rings the executive, not a shared inbox. We looked for a telecalling CRM built for how Sri Lankan teams work and this was it.”
“Telecaller app for Android that my staff actually use. Enquiry list is assigned to each telecaller, the auto dialer calls it from their own SIM, and test ride bookings come to me live. Punjabi interface for the girls at the desk. Price is honest, everything included, no per-user surprises.”
“GST and ITR deadlines mean 200 client calls in a fortnight. The auto dialer runs the list, the remark goes on the client's number, and the ones who said "documents by Friday" ring the assistant on Friday. A follow up reminder app that lives inside the phone dialer is the only kind my staff will keep using.”
“Collections calling is volume work. The auto dialer clears 250 numbers per executive per day from their own SIM, promise-to-pay dates become reminders, and the daily call report shows connected versus not reachable per person. Talk time per employee ended the "phone was busy all day" excuse.”
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The same product is searched under different names in United Arab Emirates. These all describe what RMDialer does.
| Term people use | What it means |
|---|---|
| Telecalling CRM | Used across the Emirates by South Asian sales teams. |
| Auto dialer Dubai | The common search when a team wants list dialing locally. |
| Sales CRM UAE | The broader framing used by property and insurance firms. |
| نظام إدارة المكالمات | Arabic for call management system. |
The UAE regulates telemarketing through the TDRA, which operates a Do Not Call Registry introduced in 2022, alongside Ministry of Economy rules for telemarketing companies. Promotional calls to registered numbers are prohibited. Calling your own customers and enquiries about their own business is a different activity from promotional telemarketing, but check the current TDRA requirements before running any promotional calling campaign in the Emirates.
This is general information, not legal advice. Rules change; confirm the current position with your own regulator or adviser before running promotional calling.
One app. Every feature. One price.
Whether you are one person or one thousand, every RMDialer user gets the complete feature set. No tiers, no locked buttons, no "upgrade to unlock".
UAE selling has a specific shape: high-value property, insurance and services, agents who work their own mobile number, and a customer who expects the brochure on WhatsApp within minutes of the call. It is also one of the most multilingual sales environments anywhere, with Arabic, English, Hindi, Urdu, Malayalam, Tamil and Filipino often spoken across a single team. A dialer that only exists in English quietly slows down half the floor.
The regulatory picture matters here more than in many markets. The TDRA operates a Do Not Call Registry and the Ministry of Economy sets rules for telemarketing companies, which makes the distinction between promotional calling and relationship calling a practical business decision rather than a theoretical one. A SIM-based dialer that calls your own enquiries one at a time from a recognised local number sits naturally on the right side of that line, but the current rules should be checked before any promotional campaign.
Everything else is the same product you can read about across this site: the auto dialer app, the CRM dialer where the record opens as the phone rings, the automatic WhatsApp after a call, and the telecalling CRM the owner watches in any browser. Pricing is the same worldwide at a free 3-day trial, then one plan with every feature included.
Property agents and brokers in the UAE tend to ask three things before they pick a dialer: how auto dialing a property list works on a phone, which real estate dialer suits which kind of agent, and where the local cold calling rules draw the line.
Distance and currency stop mattering when the first step is free. The dialer, call log, caller ID and call analytics cost nothing permanently, on any SIM in any country, and a card is only needed if you later want the paid half.
Free WhatsApp sends every day with a free account: 15 a day for your first 15 days, then 3 a day. The dialer itself needs no login at all.
Try it free for 3 days: unlimited use, no credit card required. Prices are per user, exclusive of taxes.
Yes. A SIM-based Android auto dialer works anywhere your SIM works, so it functions in Dubai, Abu Dhabi, Sharjah and across the Emirates without any local telephony setup. The calls are ordinary mobile calls on your own UAE number, so there is nothing to provision and no per-minute platform charge.
Yes, the interface runs in Arabic, and also in Hindi, Urdu, Malayalam, Tamil, Filipino, Russian and French among others. On a typical UAE sales floor that means each agent uses the app in their own language while the lead records stay shared across the team.
The TDRA operates a Do Not Call Registry and promotional calls to registered numbers are prohibited, with Ministry of Economy rules governing telemarketing companies. Service and relationship calling to your own customers is a different category, but confirm the current requirements with TDRA before running promotional campaigns.
Yes. The calling happens on the agents' phones and SIMs, while the Web CRM opens in any browser anywhere, so an owner or manager outside the UAE sees calls, outcomes and follow-ups live without being on the same network.
Yes. The dialer places ordinary SIM calls from the phone, so it works on Etisalat and du, MTN and Airtel, Globe and Smart, or any other operator, at the operator's normal call rates. Follow the local rules on marketing calls (for example the UAE's and the Philippines' consent requirements) exactly as you would for manual calls.
A power dialer calls one number at a time for one agent and waits for that call to end, so every answered call has a person ready. A predictive dialer calls several numbers at once and connects the ones that answer to whichever agent is free, which needs a call-centre server and causes dropped "silent" calls. Mobile auto dialers like RMDialer are power dialers on a SIM.
Yes, for calling your own leads and customers. An auto dialer is only a faster way to place normal SIM calls, so the same rules apply as for manual calls: do not call numbers registered on the national DND list with promotional offers, honour opt-outs, and follow TRAI's rules for commercial communication. Calls to people who enquired with you, existing customers and service calls are routine.
A SIM-based dialer places calls from the SIM in the user's own phone, so the customer sees a normal mobile number and the call costs whatever the operator plan charges. Cloud telephony routes calls through a virtual number on a server and bills per user plus per minute, in return for features like IVR and recording. For outbound sales on mobile numbers, SIM calling gets answered more often and costs far less.
Because caller ID apps and phone dialers increasingly flag pooled virtual and VoIP numbers as spam or business calls, and because the same virtual number is often used for many campaigns. A real mobile number from a local SIM looks like a person calling, which is why SIM-based dialers report higher connect rates in India.
Call from a real SIM rather than a pooled virtual number, keep daily volumes reasonable, do not call DND numbers with offers, save your business name in Truecaller and similar caller ID apps, and send a WhatsApp before or after the call so the customer recognises you. Numbers get flagged by patterns of unanswered cold calls, not by calling your own enquiries.
TRAI's commercial communication rules cover promotional and telemarketing calls: do not call numbers registered on DND with offers, use the 140 series if you run bulk telemarketing, and stop when asked. Calling your own enquiries, customers and service contacts is not telemarketing. Keep records of consent and be reachable on the number you call from.
हाँ, अपने ग्राहकों और इन्क्वायरी को कॉल करने के लिए। ऑटो डायलर सिर्फ SIM से कॉल लगाने का तेज़ तरीका है, इसलिए वही नियम लागू होते हैं जो हाथ से कॉल करने पर: DND रजिस्टर्ड नंबरों पर ऑफर के लिए कॉल न करें, कोई मना करे तो रोक दें, और TRAI के कमर्शियल कॉलिंग नियम मानें।
An auto dialer app calls a list of phone numbers one after another so the caller never types a number. On Android, an app like RMDialer runs the session on the phone itself using the SIM already in it: you pick a list from Excel, a Google Sheet, an API or assigned leads, press start, and the app dials each number in turn while you mark the outcome between calls.
Yes. There is an iPhone app as well as the Android one, and it carries every feature except the native call log: leads, statuses, remarks, follow-up reminders, WhatsApp, templates, clients and team sync all work on iOS. Apple opens the call log to no app, so calls made on an iPhone are not recorded into the history by themselves, and only Android lets RMDialer become the phone app that answers with the customer on screen. The iPhone app is free on the App Store for iOS 17 or newer. The Web CRM works in any browser, including Safari.
Try it with your own list in the UAE
Try it free for 3 days: unlimited use, no credit card required.
₹159/user/month on yearly · every feature included · Prices are per user, exclusive of taxes.
Free forever: the business dialer never expires, and needs no account
Call recording supported · our team sets it up with you during training
On iPhone and Android. The iPhone app has every feature except the native call log.
