NewRMDialer is now on iPhone as well as Android · every feature except the call log
RMDialer handles JustDial CRM integration where JustDial leads really arrive: calls on your number, logged by the phone app, and email alerts parsed into RMDialer.
Works on any JustDial plan · No partner feed needed
Your own SIM, no virtual number · Android and iPhone apps + Web CRM in one plan · No card for the trial
Updated
Short answer
RMDialer connects to JustDial in two parts. Most JustDial enquiries are phone calls, and because RMDialer is the phone app on the number JustDial displays, every connected and missed JustDial call is logged by itself, ready to save as a lead with JustDial as the source. Written enquiries that JustDial emails you go to an email-parsing service, which picks out the name and number and posts them to a Custom Webhook you create in the RMDialer Web CRM, shared round robin across your staff. If your JustDial business plan can send leads to a URL, paste that webhook URL there and skip the parser. RMDialer is not a JustDial partner feed; it works from what JustDial already sends you.
Key takeaways
JustDial is mostly a phone business. A setup that only handles emailed leads misses most of it.
Logged automatically, because RMDialer is the phone app. Save the caller as a lead with JustDial as the source before the next call.
Sits in the missed-call list with the number, to be returned. JustDial often connects a customer to several listings at once, so this one is urgent.
Forward the email to a parser that posts to the RMDialer webhook. SMS alerts can be forwarded to email with an SMS-forwarding app, then parsed the same way.
If your JustDial plan can send leads to a URL, paste the RMDialer webhook URL there and skip the parser.
Create the URL in RMDialer, then give it to the email parser that receives your JustDial alerts, or to JustDial itself if your plan can post leads to a URL.
Step 1
Create the URL
In the RMDialer Web CRM, open Custom Webhook and name it, for example “JustDial enquiries”. The name is also the source on any lead that arrives without one. You can edit the webhook later; the URL stays the same and leads keep arriving while you do.
Step 2
Capture a test
Send one test lead from the parser as JSON, the format the webhook accepts. The page waits and shows the request the moment it lands. Nothing is imported from it until the fields are mapped.
Step 3
Map its fields
Every field in the request is listed with a sample value, nested ones as paths such as lead.name or utm.utm_source. Pick which is the phone, the name, the city or the source, ignore the rest, or add a new field with +.
Step 4
Assign
Choose a product, then share the leads round robin across all employees or only the ones you tick. For a number you already hold, the request can update that lead instead: only the mapped fields that have a value, with the old version kept in the lead’s history. It never makes a second lead.
An imagined repair business with typical peak-summer numbers.
Picture an AC repair and servicing business in Hyderabad in May. JustDial rings the owner’s listed number twenty times a day, and on a hot afternoon half of those are missed while the owner is on a job in Kukatpally. JustDial has sent the same customers to three other repair shops; whoever calls back first books the visit.
The owner makes RMDialer the phone app on the listed number. Every JustDial call is now logged, and the missed ones sit in a list with a WhatsApp going out by itself: “Sorry we missed you, calling back shortly.” A helper in the office clears the missed-call list every hour, and JustDial’s email alerts reach the same helper through a parser and a webhook called “JustDial enquiries”.
By the end of the week the owner can see, per day, how many JustDial calls came in, how many were missed and how many were returned within the hour, which is the number that decides whether the JustDial package is worth renewing.
More on handling JustDial enquiries is in JustDial leads and your CRM. Missed calls from any source are covered on missed call management software, and every other lead source is on the integrations page.
Every source lands in the same lead list and is called from the same SIM. The full list, with the four ways in, is on the integrations page.
In two parts. JustDial calls, connected or missed, are logged by RMDialer automatically once it is the phone app on the number JustDial shows. Written enquiries that arrive by email go to an email-parsing service that posts them to your RMDialer webhook URL. If your JustDial plan can send leads to a URL, paste the webhook there instead.
RMDialer integrates with JustDial through what JustDial sends you: calls on your number, which it logs itself, and email alerts, which reach it through a parser and its Custom Webhook. It is not a JustDial partner feed. That route works for any listed business, whatever its plan.
Some JustDial business plans include a way to receive leads through an API or the JustDial panel; ask your JustDial account manager what your plan offers. If it can post leads to a URL, the RMDialer Custom Webhook is that URL. If not, the email route works without it.
JustDial often connects one customer to several businesses at the same time, and the first one to call back usually gets the job. RMDialer lists every missed call with its number so it can be returned from the same phone, and the missed-call list is the first thing to clear each morning.
Only if the number is dedicated to JustDial. If JustDial shows a number that customers from other sources do not use, every call on it is a JustDial call. If the number is shared, save each caller with JustDial as the source when they say so.
Yes, with one more step: an SMS-forwarding app on the phone that receives the alerts sends them on to an email address, and the parser reads them from there. Test it with a few real alerts; the email route is simpler if JustDial also emails you.
Yes. The JustDial webhook has its own round robin list of employees, so written enquiries are shared one person after another. Calls that come to the listed number go to whoever holds that phone, so decide who carries it.
Yes. RMDialer can send a WhatsApp after a call or a missed call, such as the service rate card or a “sorry we missed you, calling back shortly”. Use templates approved for your WhatsApp account and keep quiet hours on for late-evening enquiries.
The same two parts apply: calls on your number are logged by RMDialer, and email alerts from the site go to a parser and a webhook named for it. Give each site its own webhook so you can see which one brings paying jobs.
Call logging and the webhook come with every RMDialer seat, priced at ₹159 a month on an annual plan before GST. Your JustDial package and any parser are billed by those companies.
The business dialer is free forever with no account and no expiry: the keypad, contacts, caller ID, the call log and your call analytics, plus free WhatsApp sends every day. A plan adds the customer record after every call, follow-up reminders, list auto dialing, your team and WhatsApp automation.
Free WhatsApp sends every day with a free account: 15 a day for your first 15 days, then 3 a day. The dialer itself needs no login at all.
Try it free for 3 days: unlimited use, no credit card required.Prices are per user, exclusive of taxes.
Set it as your phone app in one tap. Everything works like before, and then it starts working FOR you.
₹159/user/month on yearly · every feature included · Prices are per user, exclusive of taxes.
Free forever: the business dialer never expires, and needs no account
Call recording supported · our team sets it up with you during training
On iPhone and Android. The iPhone app has every feature except the native call log.
