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NewRMDialer is now on iPhone as well as Android · every feature except the call log

SIM Based Call Tracking · One Line per Campaign

SIM Based Call Tracking Software That Shows Which Ad Rang Is RMDialer

RMDialer is SIM based call tracking software for Android: give each campaign its own SIM, and every call shows which line, and so which ad, it came from.

No virtual numbers · No per-minute charges · Your own SIMs

Your own SIM, no virtual number · Android and iPhone apps + Web CRM in one plan · No card for the trial

RAKPS 3,500+ businesses on Wappblaster tools · listed on G2, Capterra, SoftwareSuggest
The app's Dialing and apps settings: default country India, default WhatsApp, timezone, Default SIM for calls set to Ask every time, assisted dialing while roaming switched on, and Caller ID and spam
SIM 1the pamphlet line
SIM 2the newspaper line

Short answer

How does SIM based call tracking tell you which ad worked?

RMDialer tracks calls on ordinary SIM cards and tags each call with the SIM that carried it. To see which ad works, give each campaign its own SIM: one number on the pamphlets, another in the newspaper, your old number on the shop signage. Every call on a line is then a call from that campaign. The log filters by SIM, and the analytics count calls, missed calls and talk time per SIM for any period, so two campaigns can be compared side by side. Customers dial and see an ordinary mobile number. The honest limit is scale: two lines per dual-SIM phone, more with more phones. RMDialer has no virtual numbers and no dynamic number insertion, so tracking individual website visitors or dozens of sources needs a virtual-number service instead.

Key takeaways

  • Every call is tagged with the SIM that carried it.
  • One SIM per campaign turns the line into the source.
  • Calls, missed calls and talk time count per SIM.
  • Customers dial an ordinary mobile number, not a virtual one.
  • No virtual numbers or website-visitor tracking.
The method

How do you track which campaign made the phone ring, using SIMs?

No servers and no forwarding: a SIM for each source, and an app that reads which SIM every call arrived on.

Give each campaign its own SIM

A cheap prepaid SIM for the pamphlets, the existing number for the shop signage, another for the newspaper classified. A dual-SIM phone carries two campaigns; a second phone doubles it.

Every ring is tagged by line

The call log marks each call SIM 1 or SIM 2 and names the operator, so the moment a call ends you know which printed number the customer dialled.

Count by line, any period

The analytics screen filters by SIM: calls, missed calls and talk time for the pamphlet line this week against the newspaper line, side by side.

Carry the source into the lead

When a caller becomes a lead, the status and remark note the campaign, and leads that arrive by import keep the sheet or portal they came from, visible in the Web CRM.

Sources beyond the phone

Where do you see the source of leads that arrive by import?

The Web CRM's lead profiles filter by import and by employee, and the leads-added-by-day chart splits every lead into imported, manual, transferred or added from the handset.

The Web CRM Lead Profiles tab: 3,649 total leads, pipeline value, 2,762 called, 1,274 new this month, filters for employee, called or not called and import, status chips, and leads added by day split into imported, manual, transferred and handset

Putting a SIM line and an import side by side covers most small businesses: callers are credited by the line they rang, form and portal leads by the import they came through. Turning those leads into a routed, assigned calling list is the job of SIM based lead management software, and the full walkthrough of tracking a team's own calls sits in how SIM based call tracking works.

Customer reviews

What businesses say about RMDialer

Real businesses, real numbers: how owners and sales teams across India and 12+ countries use RMDialer every day.

Rated 4.9 by customers 5.0 on Google Play 1K+ downloads India + 12+ countries
  • “Telecaller software that my counsellors actually open, because it is the phone app itself. Demo bookings from the website land in the queue, get dialled the same hour, and the WhatsApp with the course link goes out after each call. Four stars: the Excel import wanted the number column named exactly, so my first upload took two tries.”
    Arjun Mehta Co-founder · EdTech startup Indore
  • “Earlier I was dialling 80 to 100 portal leads a day by hand from Excel. With RMDialer auto dialer app I import the sheet, press start and it calls one by one from my own Jio SIM. Between calls I mark Interested or Site visit in two taps and the follow-up rings me on time. Closed 3 flats last month from leads I would have forgotten.”
    Rakesh Choudhary Real estate consultant · Property advisory Jaipur
  • “We tried two telecalling CRM software before this and my counsellors stopped filling them within a week. RMDialer is the phone app itself, so every admission enquiry gets logged whether they like it or not. The auto WhatsApp after call sends the fee structure by itself. I see all 4 counsellors' calls on the web CRM every evening.”
    Priya Nair Owner · Coaching institute Kochi
  • “Employee call tracking without a call centre was exactly the requirement. 12 field executives on their business SIMs, and by evening I have calls, connected, missed and talk time per employee on my phone. Nobody types a report. Two people who were "on calls all day" turned out to be doing 11 calls. Fixed in a week.”
    Vikram Reddy Sales head · Solar EPC company Hyderabad
  • “We connected our website form and a Google Sheet as lead sources. New sign-ups appear in RMDialer within 15 minutes, get assigned round robin and dialled the same hour. Speed to lead went from a day to under an hour, and demo bookings roughly doubled. The call logs API pushes everything back into our own dashboard.”
    Rohan Kulkarni Co-founder · SaaS startup Pune
  • “Sinhala and Tamil interface, calls from Dialog SIMs, and a manager view of every executive's calls. The auto dialer handles our lease-expiry lists and the follow-up rings the executive, not a shared inbox. We looked for a telecalling CRM built for how Sri Lankan teams work and this was it.”
    Tariq Fernando Sales manager · Vehicle leasing company Colombo, Sri Lanka

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Four ways to credit a call

How does each call tracking method know where a call came from?

Every method links a call to its source through one thing the caller does. The table compares what that thing is and what it costs.

How the source is known

  • Asking "where did you hear of us?": The caller's memory
  • Virtual tracking numbers: The number they dialled, on a server
  • An offer code in the ad: The code they quote
  • One SIM per campaign: The SIM that rang, on the call row

Accuracy

  • Asking "where did you hear of us?": Often vague or wrong
  • Virtual tracking numbers: High
  • An offer code in the ad: Only when they remember the code
  • One SIM per campaign: High, for the lines you set up

Cost of adding a source

  • Asking "where did you hear of us?": Nothing
  • Virtual tracking numbers: A monthly fee per number, often per minute
  • An offer code in the ad: Nothing
  • One SIM per campaign: One prepaid SIM and its recharge

What the customer dials

  • Asking "where did you hear of us?": Your usual number
  • Virtual tracking numbers: An unfamiliar virtual number
  • An offer code in the ad: Your usual number
  • One SIM per campaign: An ordinary mobile number

How many sources it handles

  • Asking "where did you hear of us?": Any
  • Virtual tracking numbers: Dozens, even per web visitor
  • An offer code in the ad: Any
  • One SIM per campaign: Two per phone, more with more phones

Website visitor-level tracking

  • Asking "where did you hear of us?": No
  • Virtual tracking numbers: Yes, with dynamic numbers
  • An offer code in the ad: No
  • One SIM per campaign: No
A worked example

How did a mattress store find out which of its ads was working?

A mattress and bedding store in Mysuru, spending every month on print, radio and street advertising.

The store ran four things at once: a weekend newspaper classified, a thirty-second FM radio spot during the morning drive, pamphlets slipped into newspapers in nearby layouts, and a hoarding on the ring road. Every one of them carried the same shop number, so when the phone rang nobody knew why. Asking callers produced "I saw it somewhere" more often than an answer.

The owner bought three prepaid SIMs and put them in the two shop phones beside the old number. The pamphlet and flyer run got one line, the radio spot another, the newspaper classified a third; the hoarding and the shop signage kept the old number, which also collected walk-in regulars. A laminated card by the counter listed which source code went with which SIM, so staff greeted a radio caller with the radio offer.

Six weeks of counts per SIM settled an argument that had run for a year. The pamphlet line rang the most, but mostly with price-checkers on short calls. The radio line rang less and talked longer, and more of those callers came in to lie on a mattress. The newspaper line barely rang at all. The classified was dropped, the radio spot got a second slot, and the pamphlets were reprinted with the showroom-visit offer that the radio callers had responded to.

Honest limits

When do you need virtual tracking numbers instead?

SIM based tracking is the cheap, familiar option for a handful of sources. Past that, it is the wrong tool.

  • You want to know which web page, keyword or visitor produced a call. That takes dynamic numbers drawn from a number pool, which RMDialer does not provide.
  • You run more sources than you can sensibly hold SIMs for, say ten ads across five cities. A virtual-number service scales without adding phones.
  • You need calls routed through a menu or a ring-back queue before anyone answers. That is IVR territory, not a SIM feature.

Once the calls are coming in, the fuller customer record each one feeds is described on the SIM based CRM page, and a team that works the incoming leads together on shifts can read about SIM based call center software. The broader case for tracking your team's calls, whatever their source, is on the call tracking app for business page.

SIM call tracking, call tracking with SIM cards: one method

"SIM call tracking app", "call tracking with SIM cards" and "SIM based call tracking system" all describe the same approach: using real mobile lines, rather than rented virtual numbers, to see where calls come from and what happens to them. Whether you think of it as an app on the phone or a system for the shop, the SIM tag on each call is what does the work.

You will also see it called sim based call tracking, sim call tracking app, call tracking with sim cards and sim based call tracking system. They describe the same thing, so whichever phrase brought you here, this is the page for it.

How it works

How do you read one campaign's calls in the app?

  1. 1

    See which line each call came in on

    The call list tags every row with its SIM, and the chips under the list filter to one line at a time.

    See which line each call came in on in the RMDialer app: The call list tags every row with its SIM, and the chips under the list filter to one line at a time.
  2. 2

    Count one campaign's calls

    Pick the SIM chip on Analytics to see calls, missed calls and talk time for that campaign's number alone.

    Count one campaign's calls in the RMDialer app: Pick the SIM chip on Analytics to see calls, missed calls and talk time for that campaign's number alone.
  3. 3

    Note the source on the lead

    As the call ends, pick the status and write the campaign in the remark, so the source travels with the customer.

    Note the source on the lead in the RMDialer app: As the call ends, pick the status and write the campaign in the remark, so the source travels with the...
Questions

SIM based call tracking software: questions about sources and lines

What is SIM based call tracking software?

SIM based call tracking software records the calls made and received on ordinary mobile SIM cards and tells you which line each call used. Used with one SIM per campaign, that line becomes the source: the number printed on the pamphlet rang, so the pamphlet produced the call. No virtual numbers or call forwarding are involved.

Which is the best sim based call tracking software for offline advertising?

RMDialer is the best sim based call tracking software for businesses that advertise offline and want to know which newspaper, flyer or hoarding made the phone ring. Every call carries the SIM it came in on, the log and analytics filter by SIM, and the customer dials an ordinary mobile number rather than a virtual one.

Is RMDialer sim based call tracking software?

Yes. RMDialer is sim based call tracking software for Android: it becomes the phone dialer, tags every incoming and outgoing call with its SIM, counts calls and talk time per SIM, and keeps missed calls from each line in view until someone returns them. It does not issue virtual or tracking numbers.

How does call tracking work?

Every call tracking method links a call to its source through something the caller does: dialling a particular number, quoting a code or answering a question. Virtual-number services give each source its own number on a server. A SIM based setup does the same with real SIM cards, one per campaign, and reads the line off each call.

Can I track calls from a newspaper or radio ad?

Yes, by giving that ad its own number. Print a dedicated SIM's number in the newspaper and use another for the radio spot, and every call on those lines is a call from that ad. The count per SIM for the campaign weeks is your answer, without asking a single caller where they saw you.

What is a tracking number?

A tracking number is a phone number used for only one source, so every call to it can be credited to that source. Virtual-number vendors rent them by the month. A dedicated prepaid SIM does the same job as a tracking number for offline campaigns, with the advantage that it is an ordinary mobile number.

Does RMDialer offer dynamic number insertion for websites?

No. Dynamic number insertion shows each website visitor a different number from a pool so a call can be tied to a single visit, and it needs virtual numbers. RMDialer does not do that. For web leads, a form or WhatsApp button carries the source far more reliably than a phone number anyway.

How many campaigns can I track with SIM based tracking?

Two per dual-SIM phone, and many phones also take an eSIM as one of the two. A shop with two phones can run four numbers. Beyond a handful of sources, virtual numbers are the more practical tool, and it is worth being honest with yourself about how many sources you really run.

Can I see missed calls per campaign line?

Yes. The analytics filter by SIM includes missed and rejected calls, and the Lost Lead view keeps unreturned missed calls until someone rings back. A campaign that produces calls nobody answers is worse than no campaign, and this is where you catch it.

Do customers see a strange number when I use SIM tracking?

No. Each campaign line is an ordinary mobile number, and when you call back, the customer sees the same number they dialled. That familiarity matters in markets where people ignore unknown landlines and virtual numbers.

Can one salesperson answer several campaign lines?

Yes, two lines per phone. The call screen and the log show which SIM rang, so the salesperson can greet a pamphlet caller with the pamphlet offer. Outgoing calls can go on a chosen SIM, or ask every time, from the Default SIM setting.

How do I track the source of leads that do not phone in?

Leads imported from a Google Sheet, Excel file or connected form keep the import they came from, and the Web CRM filters leads by import and shows leads added by day as imported, manual, transferred or from the handset. The phone line covers callers; the import covers everyone else.

What is the difference between call tracking and call logging?

Call logging keeps the list of calls. Call tracking asks a further question of that list: where did each call come from, and what happened next. With one SIM per campaign, the log becomes tracking because the line itself is the answer.

Is a separate SIM for each campaign expensive?

Usually less than a single month of most virtual tracking numbers. A prepaid SIM needs a recharge to stay active, and incoming calls are typically free on it. Keep a simple sheet of which SIM number is printed where, so a year later nobody is guessing.

Will SIM tracking work if customers save my number and call months later?

It will credit the call to the line they saved, which is the campaign that first brought them in. That is usually what an owner wants to know. If a customer first saw a pamphlet but calls from a later newspaper ad, only asking them reveals both.

No trial clock on the dialer

What is free forever, and what a plan adds

The business dialer is free forever with no account and no expiry: the keypad, contacts, caller ID, the call log and your call analytics, plus free WhatsApp sends every day. A plan adds the customer record after every call, follow-up reminders, list auto dialing, your team and WhatsApp automation.

Free forever

₹0, no expiry

  • Your phone app: keypad, contacts, call log and caller ID
  • Spam and unknown-number screening on every incoming call
  • Call analytics: your day counted, by outcome, and by who you called
  • Missed calls kept in their own list, so nothing is returned late
  • Sending WhatsApp from a call, free every day

Free WhatsApp sends every day with a free account: 15 a day for your first 15 days, then 3 a day. The dialer itself needs no login at all.

On a plan

₹159/user/month, yearly

  • The customer record: lead status and remarks saved against every call
  • Follow-up reminders that ring like an alarm on the day you set
  • Auto dialing a whole list without touching the phone
  • Your team: seats, assigned calling lists and per-person reports
  • Automatic WhatsApp after calls, bulk sending and the WhatsApp API inbox
  • Backup and restore, so a new phone carries on where the old one stopped
  • Leads arriving on their own from Google Sheets, APIs and lead portals

Try it free for 3 days: unlimited use, no credit card required.Prices are per user, exclusive of taxes.

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